Forma Just ordered new Kobo Forma

tschucha · 10-16-2018, 12:13 PM

Just got done pre-ordering a new Kobo Forma. I've been using an Aura One since they came out which has recently developed a flaky USB port so the timing was perfect for me. Looking forward to the page buttons.

Walmart has them available on their website as of today. If there are any issues it should be far easier to return it to the store than to mail it back.

immortal192 · 10-16-2018, 12:39 PM

It says [here](https://corporate.walmart.com/policies) under Returns > Timeframe for Returns that:

> We do also sell items from other companies on our website. At this time, these items cannot be returned to a store or to Walmart.com, but need to be sent back to the seller.

So I'm pretty sure that means the Kobo Forma cannot be returned to Walmart whether online or through store and must be sent to Kobo.

Also, it says for e-readers:

> Must be returned within 15 days with a receipt to obtain a refund or an exchange.

Whereas I think on the Kobo site it lists that there's a 30-day return window.

I'm not undecided whether to preorder it--there seems to be a tendency for manufacturers to fix things when there are hardware problems which tends to be the case with smartphones. I think for the Aura One it originally had poor lighting system and they fixed it after some time--not sure whether Kobo lets you exchange the item past the 30-day window if it's a relevant hardware issue, whether they offer to fix your device and charge a fee, etc.

ZodWallop · 10-16-2018, 02:23 PM

Quote:

Originally Posted by immortal192

It says [here](https://corporate.walmart.com/policies) under Returns > Timeframe for Returns that:

> We do also sell items from other companies on our website. At this time, these items cannot be returned to a store or to Walmart.com, but need to be sent back to the seller.

So I'm pretty sure that means the Kobo Forma cannot be returned to Walmart whether online or through store and must be sent to Kobo.

Also, it says for e-readers:

> Must be returned within 15 days with a receipt to obtain a refund or an exchange.

Walmart sells Kobos. I just went to Walmart.com, put in Kobo and aside from the Aura 2 and the H2O2, there was a banner saying 'Preorder the Forma'. Here is the link. Please note the "Sold & shipped by Walmart" comment.

Fifteen days with the option to return to a store two blocks from your house is preferable to thirty days, but there's shipping (to me at least).

PeterT · 10-17-2018, 11:12 PM

Just got my shipping notice from Kobo. Gross me to expect a package tomorrow!

DNSB · 10-18-2018, 12:45 AM

Quote:

Originally Posted by PeterT

Just got my shipping notice from Kobo. Gross me to expect a package tomorrow!

Considering where you live, couldn't you just drop by their offices and pick it up?

PeterT · 10-18-2018, 07:38 AM

Unfortunately I'm not that mobile right now, driving is out of the question. And no, the wife doesn't drive...

Paperbackstash · 10-18-2018, 12:54 PM

How exciting, hope you love the new device!

hel · 10-18-2018, 02:31 PM

No shipping notice from Chapters yet... Kobo itself is a faster way. No surprise here.

PeterT · 10-18-2018, 02:53 PM

Just came home from having a bone scan at the hospital and ten minutes later a knock on the door; Canada Post!!

The wife is very happy with her new device. It looks gorgeous and it's very light in the hand.

jackie_w · 10-18-2018, 03:45 PM

Quote:

Originally Posted by PeterT

The wife is very happy with her new device. It looks gorgeous and it's very light in the hand.

OK, I'll go first ...

Is the lighting even, both with and without 'full orange' mode? Any light bleed?

On a scale of 0-5 how 'loudly clicky' are the buttons from the POV of someone else trying to sleep?

Why can't I find somewhere to buy it in the UK yet ... and is it a conspiracy?

(OK, no need to answer this one

)

PeterT · 10-18-2018, 04:07 PM

Unfortunately its in her hands now so I can't check. As soon as I can pry it away from her I'll get some answers.

One neat thing is that they include the same type of USB cable that Tolimo use; it will fit either way into the device.

jackie_w · 10-18-2018, 04:19 PM

Quote:

Originally Posted by PeterT

Unfortunately its in her hands now so I can't check. As soon as I can pry it away from her I'll get some answers.

I can wait

Quote:

Originally Posted by PeterT

One neat thing is that they include the same type of USB cable that Tolimo use; it will fit either way into the device.

That's a nice surprise.

P.S. The Pre-Order button on Kobo UK has resurrected itself and I've succumbed. I normally buy from a UK retailer so I hope I don't end up regretting my lack of patience!

P.P.S ... has she finished yet? (only joking

)

Barcey · 10-18-2018, 04:57 PM

Quote:

Originally Posted by jackie_w

OK, I'll go first ...

Is the lighting even, both with and without 'full orange' mode? Any light bleed?

On a scale of 0-5 how 'loudly clicky' are the buttons from the POV of someone else trying to sleep?

Why can't I find somewhere to buy it in the UK yet ... and is it a conspiracy?

(OK, no need to answer this one

)

I received mine as well so I'll try to answer. My screen is very even, I'm not noticing any light bleed. It's a very different colour from my Aura One, it's not orange, more of a light yellow.

The click varies depending on where you press. It's not near as loud as my Pocketbook 360+ used to be. I don't think it would bother anyone but it is louder if you click in the middle for some reason.

So far I'm very impressed, just need to get Calibre to recognize it but I'm sure that's coming soon.

JawadLeLogeur · 10-18-2018, 05:06 PM

Wait a minute... Did you guys manage to get the device before its official release?

jackie_w · 10-18-2018, 05:09 PM

@Barcey, thank you,

The yellow-not-orange colour sounds similar to the ClaraHD.

LOL! It was my experience with the very 'clicky' Pocketbook 360 that prompted me to ask this question

10-16-2018, 12:13 PM	#1
tschucha Zealot Posts: 149 Karma: 52546 Join Date: Oct 2010 Device: Kobo Sage	Just ordered new Kobo Forma Just got done pre-ordering a new Kobo Forma. I've been using an Aura One since they came out which has recently developed a flaky USB port so the timing was perfect for me. Looking forward to the page buttons. Walmart has them available on their website as of today. If there are any issues it should be far easier to return it to the store than to mail it back.

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10-16-2018, 12:39 PM	#2
immortal192 Member Posts: 10 Karma: 10 Join Date: May 2018 Device: none	It says [here](https://corporate.walmart.com/policies) under Returns > Timeframe for Returns that: > We do also sell items from other companies on our website. At this time, these items cannot be returned to a store or to Walmart.com, but need to be sent back to the seller. So I'm pretty sure that means the Kobo Forma cannot be returned to Walmart whether online or through store and must be sent to Kobo. Also, it says for e-readers: > Must be returned within 15 days with a receipt to obtain a refund or an exchange. Whereas I think on the Kobo site it lists that there's a 30-day return window. I'm not undecided whether to preorder it--there seems to be a tendency for manufacturers to fix things when there are hardware problems which tends to be the case with smartphones. I think for the Aura One it originally had poor lighting system and they fixed it after some time--not sure whether Kobo lets you exchange the item past the 30-day window if it's a relevant hardware issue, whether they offer to fix your device and charge a fee, etc.

10-17-2018, 11:12 PM	#4
PeterT Grand Sorcerer Posts: 13,693 Karma: 79983758 Join Date: Nov 2007 Location: Toronto Device: Libra H2O, Libra Colour	Just got my shipping notice from Kobo. Gross me to expect a package tomorrow!

10-18-2018, 07:38 AM	#6
PeterT Grand Sorcerer Posts: 13,693 Karma: 79983758 Join Date: Nov 2007 Location: Toronto Device: Libra H2O, Libra Colour	Unfortunately I'm not that mobile right now, driving is out of the question. And no, the wife doesn't drive...

10-18-2018, 12:54 PM	#7
Paperbackstash Wizard Posts: 1,666 Karma: 20102554 Join Date: Aug 2018 Location: Central Florida Device: Oasis 3, PW 3 & 5, Fire HD 8 & 10	How exciting, hope you love the new device!

10-18-2018, 02:31 PM	#8
hel Sorceress Posts: 169 Karma: 19604 Join Date: Nov 2006 Location: Montreal Device: Kobo Libra Colour, Boox Air2&Nova 3C, Kindle, Sony, and more	No shipping notice from Chapters yet... Kobo itself is a faster way. No surprise here.

10-18-2018, 02:53 PM	#9
PeterT Grand Sorcerer Posts: 13,693 Karma: 79983758 Join Date: Nov 2007 Location: Toronto Device: Libra H2O, Libra Colour	Just came home from having a bone scan at the hospital and ten minutes later a knock on the door; Canada Post!! The wife is very happy with her new device. It looks gorgeous and it's very light in the hand.

10-18-2018, 04:07 PM	#11
PeterT Grand Sorcerer Posts: 13,693 Karma: 79983758 Join Date: Nov 2007 Location: Toronto Device: Libra H2O, Libra Colour	Unfortunately its in her hands now so I can't check. As soon as I can pry it away from her I'll get some answers. One neat thing is that they include the same type of USB cable that Tolimo use; it will fit either way into the device.

10-18-2018, 05:06 PM	#14
JawadLeLogeur Zealot Posts: 110 Karma: 7156 Join Date: Jun 2017 Location: Western Sahara Device: Kobo Forma 4.15.12920	Wait a minute... Did you guys manage to get the device before its official release?

10-18-2018, 05:09 PM	#15
jackie_w Grand Sorcerer Posts: 6,267 Karma: 16544702 Join Date: Sep 2009 Location: UK Device: ClaraHD, Forma, Libra2, Clara2E, LibraCol, PBTouchHD3	@Barcey, thank you, The yellow-not-orange colour sounds similar to the ClaraHD. LOL! It was my experience with the very 'clicky' Pocketbook 360 that prompted me to ask this question