Kindle Fire completely dead

rwielatz · 01-26-2018, 06:07 PM

about 6 months ago I purchased the 10 inch Kindle Fire HD tablet for my mother. Unfortunately, she got sick and recently passed away. I was going through her things and found her Fire; it hadn't been used in about 2.5 months at all and is completely dead. I plugged it in to charge and even after 24 hours it's still completely dead. Is there anything I can do to fix this? I know it was working fine before. Thanks in advance for any assistance or suggestions!

Barbara1955 · 01-26-2018, 07:20 PM

Contact CS ask for a tech ... Still under warranty...get another or get a refund..

Deskisamess · 01-26-2018, 07:53 PM

Some users have had success with plugging a dead Fire in to a USB port on their computer and allowing it to sit overnight.

booklover6 · 01-26-2018, 08:27 PM

I'm sorry you lost you mother. That has got to be very hard.

rwielatz · 01-26-2018, 08:42 PM

Thanks for all the suggestions!

Booklover6 - yes, it's very hard. we were very close and she had lived with me and my girls for 16+ years but she was a wonderful mother and I was very lucky to have her!

Thanks again everyone.

badgoodDeb · 01-29-2018, 03:59 PM

Quote:

Originally Posted by Deskisamess

Some users have had success with plugging a dead Fire in to a USB port on their computer and allowing it to sit overnight.

I thought it was supposed to be a wall charger, not a computer port, for 24 hours. The wall charger has more power. And, since you've tried 24 hours, it doesn't hurt to KEEP it on that wall charger, at least until you talk to Amazon. More time might help.

rwielatz · 02-02-2018, 06:58 AM

Thanks everyone. After plugging it into the computer USB port overnight it worked fine! The wall charger didn't work, even though I tried two different chargers. Not sure what the difference is but thanks for all the suggestions!

badgoodDeb · 02-02-2018, 04:04 PM

nevermind

Barbara1955 · 02-03-2018, 01:27 PM

Glad you got it working...

Sorry for the loss of your mom

Little.Egret · 02-05-2018, 10:26 AM

Quote:

Originally Posted by Deskisamess

Some users have had success with plugging a dead Fire in to a USB port on their computer and allowing it to sit overnight.

Thanks for the suggestion. It worked!

Only took an hour.

Ancient Fire 2 which seemed for have an intermittent fault which convinced it that the battery was empty.

01-26-2018, 06:07 PM	#1
rwielatz Junior Member Posts: 3 Karma: 10 Join Date: Jan 2018 Device: kindle paperwhite	Kindle Fire completely dead about 6 months ago I purchased the 10 inch Kindle Fire HD tablet for my mother. Unfortunately, she got sick and recently passed away. I was going through her things and found her Fire; it hadn't been used in about 2.5 months at all and is completely dead. I plugged it in to charge and even after 24 hours it's still completely dead. Is there anything I can do to fix this? I know it was working fine before. Thanks in advance for any assistance or suggestions!

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01-26-2018, 07:20 PM	#2
Barbara1955 Non-Techy Posts: 4,455 Karma: 15499273 Join Date: Feb 2011 Location: WV---USA Device: Samsung Cell Phone & Amazon Fires & Kobo eReaders	Contact CS ask for a tech ... Still under warranty...get another or get a refund..

01-26-2018, 07:53 PM	#3
Deskisamess Wizard Posts: 2,777 Karma: 45827761 Join Date: Sep 2012 Location: Ohio Device: iPhone 13 Pro, iPad mini, iPad Pro 12.9",Paperwhite 6.8", Scribe 2022	Some users have had success with plugging a dead Fire in to a USB port on their computer and allowing it to sit overnight.

01-26-2018, 08:27 PM	#4
booklover6 Grand Sorcerer Posts: 6,545 Karma: 14008730 Join Date: May 2008 Location: PA (USA) Device: Kobo Clara, 2E, Libre 1, PW4, PW5, 2022 Kindle, Kobo Libre Colour	I'm sorry you lost you mother. That has got to be very hard.

01-26-2018, 08:42 PM	#5
rwielatz Junior Member Posts: 3 Karma: 10 Join Date: Jan 2018 Device: kindle paperwhite	Thanks for all the suggestions! Booklover6 - yes, it's very hard. we were very close and she had lived with me and my girls for 16+ years but she was a wonderful mother and I was very lucky to have her! Thanks again everyone.

02-02-2018, 06:58 AM	#7
rwielatz Junior Member Posts: 3 Karma: 10 Join Date: Jan 2018 Device: kindle paperwhite	Thanks everyone. After plugging it into the computer USB port overnight it worked fine! The wall charger didn't work, even though I tried two different chargers. Not sure what the difference is but thanks for all the suggestions!

02-02-2018, 04:04 PM	#8
badgoodDeb Grand Sorcerer Posts: 8,574 Karma: 64462893 Join Date: Jan 2008 Location: Harrisburg outskirts Device: Palms, K1-4s, iPads, iPhones, KV, KO1	nevermind

02-03-2018, 01:27 PM	#9
Barbara1955 Non-Techy Posts: 4,455 Karma: 15499273 Join Date: Feb 2011 Location: WV---USA Device: Samsung Cell Phone & Amazon Fires & Kobo eReaders	Glad you got it working... Sorry for the loss of your mom