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Old 12-07-2017, 12:26 PM   #526
hoosdathu
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moon+ no longer works after i updated my samsung A9 Pro from marshmallow to nougat firmware

stuck at initialising stage forever after installing.

no choice but to use FBreader at the moment...
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Old 12-07-2017, 07:58 PM   #527
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Try deleting the Moon folder using a file explorer app. Then try installing it again.

Sent from my XT1528
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Old 12-07-2017, 08:59 PM   #528
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Originally Posted by jaekqubp View Post
Hi all, I scanned the FAQ and this thread a couple of times, and couldn't find an answer. Is it possible to relink to Google Drive or Dropbox without reinstalling the application? Somehow sync broke for me, and I don't have the option to re-enable it. I can sent a screenshot along if necessary.

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While in a book go to the miscellaneous menu. Go to the bottom and click on the settings for Dropbox. In there you can unlink and that should bring you back to the menu where you can check the box to sync again.

Syncing broke for me too and I remember getting a few emails from Dropbox saying that the app developer had to update something or Dropbox may not work properly. I sync with Google drive now.
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Old 12-08-2017, 12:01 PM   #529
hoosdathu
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Try deleting the Moon folder using a file explorer app. Then try installing it again.

Sent from my XT1528
tried using solid explorer to delete off and reinstall but same problem persists

sigh...

can only use moon+ on my spare phone lenovo p1 now. it's still on marshmallow 6.0.

wonder if any guys got problems using moon+ on android nougat firmware?
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Old 12-08-2017, 02:22 PM   #530
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Originally Posted by hoosdathu View Post
tried using solid explorer to delete off and reinstall but same problem persists

sigh...

can only use moon+ on my spare phone lenovo p1 now. it's still on marshmallow 6.0.

I wonder if any guys got problems using moon+ on android nougat firmware?
My phone has Nougat and I haven't had any problems.

There's also a hidden MoonReader folder in the same folder - try deleting that one too. You will need to have a file manager that allows you to see hidden files. I use FX File Explorer. The hidden files setting is in the view settings menu (while you are viewing files). You can also just delete the folder that the MoonReader folder was in if you don't have anything else in it.
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Last edited by Purple Lady; 12-08-2017 at 03:24 PM.
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Old 12-09-2017, 01:14 AM   #531
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Yes delete any folder that say Moonreader. Restart device then try again.

You are doing a clean install correct? Uninstalling old version before installing new?

Sent from my XT1528

Last edited by Blossom; 12-09-2017 at 01:17 AM.
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Old 12-09-2017, 01:52 PM   #532
hoosdathu
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Quote:
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My phone has Nougat and I haven't had any problems.
Quote:
Originally Posted by Blossom View Post
You are doing a clean install correct? Uninstalling old version before installing new?
still doesn't work after reinstalling.
(already confirmed that i've deleted all moon+ remains using es explorer to double check for hidden files, before reinstalling )

but thanks for your help, guys.
appreciate your kind replies
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Old 12-09-2017, 02:03 PM   #533
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Originally Posted by hoosdathu View Post
still doesn't work after reinstalling.
(already confirmed that i've deleted all moon+ remains using es explorer to double check for hidden files, before reinstalling )

but thanks for your help, guys.
appreciate your kind replies
Is your phone rooted? I remember having a problem with an app not working after reinstalling, and it turned out that there were folders left in data/data in the system root directory. No idea if this is the problem or not, just remembered a problem with a different app.
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Old Yesterday, 09:11 AM   #534
hoosdathu
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Is your phone rooted?
you're right, it's rooted.
it didn't have any problems when the a9 pro was still rooted on marshmallow 6.0.1
dunno why the app simply refused to work after upgrading to nougat firmware

my newly bought lenovo p2 has just been rooted (also on nougat 7.0), also no problems.
dunno why is it simply not working on my samsung phone ...

Last edited by hoosdathu; Yesterday at 12:11 PM.
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Old Yesterday, 04:26 PM   #535
Purple Lady
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Quote:
Originally Posted by hoosdathu View Post
you're right, it's rooted.
it didn't have any problems when the a9 pro was still rooted on marshmallow 6.0.1
dunno why the app simply refused to work after upgrading to nougat firmware

my newly bought lenovo p2 has just been rooted (also on nougat 7.0), also no problems.
dunno why is it simply not working on my samsung phone ...
I didn't mean to say that rooting was the problem, just that you would have to be rooted to delete data leftover after uninstalling. I just looked at my post and noticed that I didn't say to delete any leftover data.
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