Kindle Myths and Partial Truths - Page 13

Ervserver · 02-20-2009, 12:19 PM

do they have to be x-rayed? do they x-ray laptops?

BurBunny · 02-20-2009, 12:55 PM

Quote:

Originally Posted by Ervserver

do they have to be x-rayed? do they x-ray laptops?

Yes, laptops are routinely x-rayed (and sometimes even subjected to additional swab testing for explosive residue). You have to take them out of your carry-on bag unless you have one of the new TSA-approved laptop bags.

What I'm wondering is if the Kindle is also supposed to be taken out of the bag to run through x-ray separately?

JSWolf · 02-20-2009, 01:21 PM

My 505 has recently had a trip to/from Scotland with no ill effects from the x-ray machine. Also, my 505 had to be x-rayed on Tuesday (just once) and again it came thought with no ill effects.

My wife went for her citizenship interview on Tuesday so my 505 had to be scanned before we could go into the building past security. And she's been approved no problem. Now all that is left is for her to get her oath ceremony in about 2 weeks.

JSWolf · 02-20-2009, 01:22 PM

Quote:

Originally Posted by BurBunny

Yes, laptops are routinely x-rayed (and sometimes even subjected to additional swab testing for explosive residue). You have to take them out of your carry-on bag unless you have one of the new TSA-approved laptop bags.

What I'm wondering is if the Kindle is also supposed to be taken out of the bag to run through x-ray separately?

When my 505 goes through the x-ray machine, it has the cover on and it's in my bag. So no, I don't think the Kindle would have to be removed from the cover or any carry bag it's in.

But then again, I don't mention my 505. It just gets x-rayed no problem.

pshrynk · 02-20-2009, 02:56 PM

Every time I've gone through security with my Kindle it has remained in the bag and no questions were asked.

desertgrandma · 02-20-2009, 03:11 PM

okay, here is a link to the original post I remembered from the Amazon Kindle discussion pages.
Am sending another email to Amazon to verify what is said.

http://www.amazon.com/airport-securi...sin=B000FI73MA

daffy4u · 02-20-2009, 03:17 PM

Quote:

Originally Posted by desertgrandma

okay, here is a link to the original post I remembered from the Amazon Kindle discussion pages.
Am sending another email to Amazon to verify what is said.

http://www.amazon.com/airport-securi...sin=B000FI73MA

There was a flight attendant some months back who also had issues with her Kindle going through airport x-rays.

desertgrandma · 02-20-2009, 03:18 PM

Quote:

Originally Posted by daffy4u

There was a flight attendant some months back who also had issues with her Kindle going through airport x-rays.

Thanks, Daffy, I knew there was another one!

pilotbob · 02-20-2009, 03:19 PM

Quote:

Originally Posted by daffy4u

There was a flight attendant some months back who also had issues with her Kindle going through airport x-rays.

One thing you have to be careful here is that many non-technical people who don't know how stuff works attribute cause and effect when it was nothing more than co-incidence.

For example, My tire is low and now I can't start my car. You notice the tire is low, then you can't start your car. But, that doesn't mean one item caused the other.

BOb

desertgrandma · 02-20-2009, 03:24 PM

It seems having the unit turned off rather than in sleep mode might just might have something to do with it.

And, pb, I doubt Amazon would have replaced the Kindle twice for the flight attendant if it could have been chalked up to co-incidence.

pilotbob · 02-20-2009, 03:34 PM

Quote:

Originally Posted by desertgrandma

And, pb, I doubt Amazon would have replaced the Kindle twice for the flight attendant if it could have been chalked up to co-incidence.

I'm not saying something didn't happen to her kindle on a trip. But, did she open it and try to use it directly after it went through the X-Ray machine...each and every time? Or, was there possibly some other explanation? After all, she probably had it in her travel bag that gets banged around alot right?

Everything you read from people that know about this stuff say X-Ray's don't affect electronic equipment and can't erase hard drives or memory cards.

BOb

desertgrandma · 02-20-2009, 04:30 PM

Quote:

Originally Posted by pilotbob

I'm not saying something didn't happen to her kindle on a trip. But, did she open it and try to use it directly after it went through the X-Ray machine...each and every time? Or, was there possibly some other explanation? After all, she probably had it in her travel bag that gets banged around alot right?

Everything you read from people that know about this stuff say X-Ray's don't affect electronic equipment and can't erase hard drives or memory cards.

BOb

Yes, thats what I"m reading too.

Still, IF what the first person said was true, IF amazon had knowledge of this, it would prove differently.

I'm still waiting on an "official" statement from them. At least that would put the subject to rest.

pilotbob · 02-20-2009, 04:33 PM

Quote:

Originally Posted by desertgrandma

I'm still waiting on an "official" statement from them. At least that would put the subject to rest.

Or at least it would put to rest what Amazon's official statement is.

But, it seems to me if they replaced the device under warranty the felt that it was due to a manufacturing defect and not and external influence.

Or, I didn't read the post is question... did the flight attendant say they made her pay 50% for the replacement?

BOb

desertgrandma · 02-20-2009, 04:35 PM

The post

" Initial post: Jul 28, 2008 9:52 AM PDT
Last edited by the author on Jul 28, 2008 9:53 AM PDT
S. Baker says:
Or anyone who rides on a plane a lot......

I'm a flight attendant and bought a Kindle to read during "down time" on my long flights. I am now on KINDLE NUMBER 3!

When speaking with Kindle Support this last time, the agent informed me that they are getting feedback regarding airport x-ray machines damaging the Kindle's screen.

Both of my previous Kindle's screens developed black spots on them, one went completely black.

I asked the agent about any possible changes to the Kindle screen when version 2 comes out, but she had no information regarding that. She did replace my Kindle yet again, which is great. I guess I'll just use this one until this screen goes black and see what happens when I call back to have my THIRD one replaced........

You would think that they would've looked into this problem as the Kindle is PERFECT for flight attendants and people who like to read on planes. Anyone else have this issue???"

desertgrandma · 02-20-2009, 04:36 PM

The other post

" Initial post: Nov 3, 2008 8:14 AM PST
S. J. Rafferty says:
I bought a Kindle five days ago, used it on the bus from airport parking. Put it in its case and then inside a sweater in my carry on, which went through the x-ray machine. At the gate, the screen was fried - black and white stipes.
Kindle confirms that this is a known issue. Obviously, all airport security scanners are not the same, but any probability that this could happen again makes me not want to replace the Kindle.
I don't think you can have your Kindle bypass security. It's going through the scanner or getting confiscated. Even if being fried is a 1 in 100 chance, its a pretty significant problem for a device that largely addresses the traveller.
Amazon only offered to replace the Kindle - in three weeks. No accommodation for the fact that I was on a trip and had business documents sent to my Kindle.
Further questions about a post-return/warranty event were not reassuring. No extended warranty available. No fixed price for factory service. And, unlike other electronic devices, no retailer to complain to or third-party service.
If the airport scanner fries your Kindle in 13 months, you are out the full purchase price without any upgrade accommodation. And if you don't buy a new Kindle, you lose your library.
I can only get a refund on unread books because I had them less than 7 days. Had this happened later in the 30-day trial period, I would be out that as well - even though I could never access them.
These seem like pretty onerous and discouraging policies for early adopters. And the clerk who sent the return label told me that it was up to me to complain by email only. No supervisor or Amazon policy person wanted to talk in person. "

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02-20-2009, 12:19 PM	#181
Ervserver Wizard Posts: 2,624 Karma: 1008294 Join Date: Dec 2007 Location: Iowa, USA Device: Nook Simple Touch	do they have to be x-rayed? do they x-ray laptops?

02-20-2009, 01:21 PM	#183
JSWolf Resident Curmudgeon Posts: 79,758 Karma: 145864619 Join Date: Nov 2006 Location: Roslindale, Massachusetts Device: Kobo Libra 2, Kobo Aura H2O, PRS-650, PRS-T1, nook STR, PW3	My 505 has recently had a trip to/from Scotland with no ill effects from the x-ray machine. Also, my 505 had to be x-rayed on Tuesday (just once) and again it came thought with no ill effects. My wife went for her citizenship interview on Tuesday so my 505 had to be scanned before we could go into the building past security. And she's been approved no problem. Now all that is left is for her to get her oath ceremony in about 2 weeks.

02-20-2009, 02:56 PM	#185
pshrynk Beepbeep n beebeep, yeah! Posts: 11,726 Karma: 8255450 Join Date: Apr 2008 Location: La Crosse, Wisconsin, aka America's IceBox Device: iThingie, KmkII, I miss Zelda!	Every time I've gone through security with my Kindle it has remained in the bag and no questions were asked.

02-20-2009, 03:11 PM	#186
desertgrandma Enjoying the show.... Posts: 14,270 Karma: 10462843 Join Date: Jun 2008 Location: Arizona Device: A K1, Kindle Paperwhite, an Ipod, IPad2, Iphone, an Ipad Mini & macAir	okay, here is a link to the original post I remembered from the Amazon Kindle discussion pages. Am sending another email to Amazon to verify what is said. http://www.amazon.com/airport-securi...sin=B000FI73MA

02-20-2009, 03:24 PM	#190
desertgrandma Enjoying the show.... Posts: 14,270 Karma: 10462843 Join Date: Jun 2008 Location: Arizona Device: A K1, Kindle Paperwhite, an Ipod, IPad2, Iphone, an Ipad Mini & macAir	It seems having the unit turned off rather than in sleep mode might just might have something to do with it. And, pb, I doubt Amazon would have replaced the Kindle twice for the flight attendant if it could have been chalked up to co-incidence.

02-20-2009, 04:35 PM	#194
desertgrandma Enjoying the show.... Posts: 14,270 Karma: 10462843 Join Date: Jun 2008 Location: Arizona Device: A K1, Kindle Paperwhite, an Ipod, IPad2, Iphone, an Ipad Mini & macAir	The post " Initial post: Jul 28, 2008 9:52 AM PDT Last edited by the author on Jul 28, 2008 9:53 AM PDT S. Baker says: Or anyone who rides on a plane a lot...... I'm a flight attendant and bought a Kindle to read during "down time" on my long flights. I am now on KINDLE NUMBER 3! When speaking with Kindle Support this last time, the agent informed me that they are getting feedback regarding airport x-ray machines damaging the Kindle's screen. Both of my previous Kindle's screens developed black spots on them, one went completely black. I asked the agent about any possible changes to the Kindle screen when version 2 comes out, but she had no information regarding that. She did replace my Kindle yet again, which is great. I guess I'll just use this one until this screen goes black and see what happens when I call back to have my THIRD one replaced........ You would think that they would've looked into this problem as the Kindle is PERFECT for flight attendants and people who like to read on planes. Anyone else have this issue???"

02-20-2009, 04:36 PM	#195
desertgrandma Enjoying the show.... Posts: 14,270 Karma: 10462843 Join Date: Jun 2008 Location: Arizona Device: A K1, Kindle Paperwhite, an Ipod, IPad2, Iphone, an Ipad Mini & macAir	The other post " Initial post: Nov 3, 2008 8:14 AM PST S. J. Rafferty says: I bought a Kindle five days ago, used it on the bus from airport parking. Put it in its case and then inside a sweater in my carry on, which went through the x-ray machine. At the gate, the screen was fried - black and white stipes. Kindle confirms that this is a known issue. Obviously, all airport security scanners are not the same, but any probability that this could happen again makes me not want to replace the Kindle. I don't think you can have your Kindle bypass security. It's going through the scanner or getting confiscated. Even if being fried is a 1 in 100 chance, its a pretty significant problem for a device that largely addresses the traveller. Amazon only offered to replace the Kindle - in three weeks. No accommodation for the fact that I was on a trip and had business documents sent to my Kindle. Further questions about a post-return/warranty event were not reassuring. No extended warranty available. No fixed price for factory service. And, unlike other electronic devices, no retailer to complain to or third-party service. If the airport scanner fries your Kindle in 13 months, you are out the full purchase price without any upgrade accommodation. And if you don't buy a new Kindle, you lose your library. I can only get a refund on unread books because I had them less than 7 days. Had this happened later in the 30-day trial period, I would be out that as well - even though I could never access them. These seem like pretty onerous and discouraging policies for early adopters. And the clerk who sent the return label told me that it was up to me to complain by email only. No supervisor or Amazon policy person wanted to talk in person. "