What's your Oasis delivery date? - Page 19

HarryT · 10-31-2017, 11:14 AM

Quote:

Originally Posted by oldhaggis

The 8gb model is out of stock on Amazon till 21st Harry, you now can only get that one from JL.

Yes, I know it is. I was meaning that everyone who pre-ordered that model reasonably early in the process has received it. Are you suggesting that Amazon shouldn't supply new models to retail outlets? New Kindles almost always have initial supply issues.

oldhaggis · 10-31-2017, 11:15 AM

Quote:

Originally Posted by HarryT

Yes, I know it is. I was meaning that everyone who pre-ordered that model reasonably early in the process has received it. Are you suggesting that Amazon shouldn't supply new models to retail outlets? New Kindles always sell out.

Not at all

Rix__Mix · 10-31-2017, 12:18 PM

I phoned Amazon again and yet again got no where with their customer support. The person I spoke to previously applied a £10 discount even when I told them not to. Amazon CS are absolutely shocking.

Still not sure what to do really, I really can't see myself using the 3G feature.

HarryT · 10-31-2017, 12:21 PM

Quote:

Originally Posted by Rix__Mix

I phoned Amazon again and yet again got no where with their customer support. The person I spoke to previously applied a £10 discount even when I told them not to. Amazon CS are absolutely shocking.

Still not sure what to do really, I really can't see myself using the 3G feature.

Your choices are basically:

1. Buy the 8GB model from John Lewis (they have it in stock).
2. Wait a week for the 32GB WiFi version.
3. Order the 32GB 3G version, which you'd get tomorrow.

I'm sorry to hear you had no luck with Amazon CS; the people I spoke to were really accommodating and helpful.

Rix__Mix · 10-31-2017, 12:45 PM

Quote:

Originally Posted by HarryT

Your choices are basically:

1. Buy the 8GB model from John Lewis (they have it in stock).
2. Wait a week for the 32GB WiFi version.
3. Order the 32GB 3G version, which you'd get tomorrow.

I'm sorry to hear you had no luck with Amazon CS; the people I spoke to were really accommodating and helpful.

No problem Harry, not your fault!

Shame JL aren't stocking the 32GB Wifi model. You were quite lucky getting through to people that want to help, I wasted over an hour today on the phone to 4 different people.

Buran · 10-31-2017, 12:47 PM

I'm waiting to hear back from executive support still but placed a backup order with Best Buy that I can supposedly pick up this Friday. Clearly, as posts here show, they can fill 32GB 3G orders... they're just refusing to fix mine.

Inexplicable.

palazzo · 10-31-2017, 12:48 PM

I got my case today, but my Oasis not. I ordered the 32gb. I was looking forward to loading taking it away with me on hols tomorrow. Now it'll come while I'm away, by the look of it. Sigh. Also the Simpsons DVD I was watching with my lunch jammed, and attempting to refit the comfy cat shelf to the radiator for the winter I found a bit missing. Sigh!

HarryT · 10-31-2017, 12:50 PM

Quote:

Originally Posted by Rix__Mix

You were quite lucky getting through to people that want to help, I wasted over an hour today on the phone to 4 different people.

I suspect that what made the difference is that when it got to late last night, and my Oasis still hadn't shipped, I got them to give me in writing a guarantee that I'd get it today, so they felt obliged to do something to help me out. I've been ordered stuff from Amazon for enough years now to know when something isn't going as it should do, and getting to 10pm with no dispatch is definitely not normal.

Atunah · 10-31-2017, 12:59 PM

Mine has been in shipping today for 2 days now. That is one heck of a long day

. My delivery still says Friday. I think I probably wasted the 3.99 for one day ship. I see some folks that ordered that model when I did and theirs are already on the road to them. Oh well. Gives me a couple of days to waffle over the cover color.

Robmonster · 10-31-2017, 01:03 PM

I've moved my order to John Lewis. I had also ordered the Amazon 3 year accident protection, but JL have 2 year for a tenner on top, which was far cheaper than the amazon one. With the 'savings' I added next day delivery, so lets see if it arrives tomorrow!

(It's hard to use the word 'savings' when buying a device for over £200)

Rix__Mix · 10-31-2017, 01:07 PM

Quote:

Originally Posted by HarryT

I suspect that what made the difference is that when it got to late last night, and my Oasis still hadn't shipped, I got them to give me in writing a guarantee that I'd get it today, so they felt obliged to do something to help me out. I've been ordered stuff from Amazon for enough years now to know when something isn't going as it should do, and getting to 10pm with no dispatch is definitely not normal.

Same here, I noticed at 11PM that it still had not shipped and straight away knew something wasn't right. Us Amazon addicts know that It's not normal.

Skydog · 10-31-2017, 01:24 PM

It's here!!!!

HarryT · 10-31-2017, 01:38 PM

Happy to see that my replacement 3G Oasis has now gone to "Preparing for Dispatch", which the original one never got as far as

. That suggests that it at least exists, unlike the seemingly apocryphal 32GB WiFi...

jemc · 10-31-2017, 01:42 PM

Quote:

Originally Posted by Skydog

It's here!!!!

Mine too! I like!

Buran · 10-31-2017, 01:44 PM

Update: They found the package! I got it. For some reason it was set up in German so I blundered through that with some help from Google translate (I work with a German but I'm at home now) til I got to the language setting. Restarted. I'll install the new update this afternoon but it works fine.

The executive support rep cleared the lost/stolen block so it registered just fine and the books I sent to it are there and it has its name!

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10-31-2017, 12:18 PM	#273
Rix__Mix Member Posts: 22 Karma: 10 Join Date: Oct 2017 Device: Kindle Voyage	I phoned Amazon again and yet again got no where with their customer support. The person I spoke to previously applied a £10 discount even when I told them not to. Amazon CS are absolutely shocking. Still not sure what to do really, I really can't see myself using the 3G feature.

10-31-2017, 12:47 PM	#276
Buran Geek Posts: 190 Karma: 471136 Join Date: Mar 2009 Location: Brentwood, MO Device: Kindle Oasis Waterproof 32GB 3G (without offers)	I'm waiting to hear back from executive support still but placed a backup order with Best Buy that I can supposedly pick up this Friday. Clearly, as posts here show, they can fill 32GB 3G orders... they're just refusing to fix mine. Inexplicable.

10-31-2017, 12:48 PM	#277
palazzo Enthusiast Posts: 35 Karma: 83428 Join Date: Aug 2010 Location: London Device: Kobo Libra 2	I got my case today, but my Oasis not. I ordered the 32gb. I was looking forward to loading taking it away with me on hols tomorrow. Now it'll come while I'm away, by the look of it. Sigh. Also the Simpsons DVD I was watching with my lunch jammed, and attempting to refit the comfy cat shelf to the radiator for the winter I found a bit missing. Sigh!

10-31-2017, 12:59 PM	#279
Atunah Wizard Posts: 1,817 Karma: 23400001 Join Date: May 2012 Location: USA Device: K1/K3/BasicK Voyage/Oasis1/Oasis3	Mine has been in shipping today for 2 days now. That is one heck of a long day . My delivery still says Friday. I think I probably wasted the 3.99 for one day ship. I see some folks that ordered that model when I did and theirs are already on the road to them. Oh well. Gives me a couple of days to waffle over the cover color.

10-31-2017, 01:03 PM	#280
Robmonster Wizard! Posts: 250 Karma: 548228 Join Date: Nov 2011 Location: UK Device: Paperwhite, Voyage + Oasis2	I've moved my order to John Lewis. I had also ordered the Amazon 3 year accident protection, but JL have 2 year for a tenner on top, which was far cheaper than the amazon one. With the 'savings' I added next day delivery, so lets see if it arrives tomorrow! (It's hard to use the word 'savings' when buying a device for over £200)

10-31-2017, 01:24 PM	#282
Skydog Wizard Posts: 2,286 Karma: 7409537 Join Date: Mar 2009 Location: Circling Earth @ Mach .83 Device: Elipsa 2E, Sage, Libra Colour, Libra 2, Clara 2E, Oasis3, Voyage	It's here!!!!

10-31-2017, 01:38 PM	#283
HarryT eBook Enthusiast Posts: 85,544 Karma: 93383099 Join Date: Nov 2006 Location: UK Device: Kindle Oasis 2, iPad Pro 10.5", iPhone 6	Happy to see that my replacement 3G Oasis has now gone to "Preparing for Dispatch", which the original one never got as far as . That suggests that it at least exists, unlike the seemingly apocryphal 32GB WiFi...

10-31-2017, 01:44 PM	#285
Buran Geek Posts: 190 Karma: 471136 Join Date: Mar 2009 Location: Brentwood, MO Device: Kindle Oasis Waterproof 32GB 3G (without offers)	Update: They found the package! I got it. For some reason it was set up in German so I blundered through that with some help from Google translate (I work with a German but I'm at home now) til I got to the language setting. Restarted. I'll install the new update this afternoon but it works fine. The executive support rep cleared the lost/stolen block so it registered just fine and the books I sent to it are there and it has its name!