08-06-2017, 03:00 PM
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#16 |
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Enthusiast
  Posts: 45
Karma: 1332
Join Date: Nov 2012
Device: kindle voyage and paperwhite 2
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16 hrs in, no change. Solid orange light, bright login/tree screen.
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08-06-2017, 05:53 PM
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#17 |
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Guru
Posts: 645
Karma: 1888888
Join Date: Jun 2009
Device: prs-505, Kindle Keyboard 3g, PW3
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Standard advice is 24 hours, but most likely you are in the same situation as ths guy.
https://www.mobileread.com/forums/sh...d.php?t=287034 He flashed paperwhite3 5.7.4 to a PW3-32GB which was not supported. It looks like he fixed his problem by buying a new kindle. The update packages all contain a 'uBoot' boot loader that knows how to talk to the memory and storage on your device, and if you install the wrong one, you get this kind of thing. |
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08-06-2017, 06:24 PM
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#18 | |
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Going Viral
Posts: 17,212
Karma: 18210809
Join Date: Feb 2012
Location: Central Texas
Device: No K1, PW2, KV, KOA
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Quote:
The report is that the hardware reset is not working. Since it is a hardware, not a software reset there are only three possibilities: No power. Broken button. Incorrect report. Since there is no way to know what firmware was installed (O.P. reported firmware for two different devices, neither the one he has), it have to be assumed that the charge controller is running at its defaults. It will take at least 24 hours before we can safely assume the problem is not #1 above. If it is #2 - then the device will have to be exchanged for a different one. If it is #3 - then we can first check if it is falling into one of the modes that can be used to recover the device over USB. (I suspect not.) The most likely scenario here is the O.P. is incorrect about the failure of the hardware based reset and the device is unable to start its external ram. In that case, two choices: *) Contact the seller, get the device exchanged for a different Kindle (from the O.P. this device should be new enough to be under warranty). or *) Use the serial port to boot into the alternate O.S. (diags) and recover the 'main' system from there. - - - - - I really do have a plan here. 
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08-06-2017, 07:43 PM
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#19 |
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Enthusiast
Posts: 45
Karma: 1332
Join Date: Nov 2012
Device: kindle voyage and paperwhite 2
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Still no luck. Tried the reset again for 30 sec. saw the screen pulse for s sec, but no change. Just the flashing at 10-12 sec and then please wait screen.... going to exchange it for a new kindle....weep.
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08-06-2017, 08:00 PM
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#20 | |
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Going Viral
Posts: 17,212
Karma: 18210809
Join Date: Feb 2012
Location: Central Texas
Device: No K1, PW2, KV, KOA
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Quote:
The mechanical button is working. The hardware reset is working. The report that the hardware reset was not working was either a mistake or the device needed to be charged. If you can't get it exchanged under acceptable terms, return here, it can be recovered. |
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08-06-2017, 08:44 PM
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#21 |
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Enthusiast
Posts: 45
Karma: 1332
Join Date: Nov 2012
Device: kindle voyage and paperwhite 2
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Thanks so much. Amazon sent a new one. Be here tomorrow. I't be nice to recover the books on the bricked one, but not 100% necessary...
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