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Reload this Page New Home Screen vs Old Home Screen

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View Poll Results: New Home Screen vs Old Home Screen
New Home Screen 47 29.38%
Old Home Screen 113 70.63%
Voters: 160. You may not vote on this poll

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Old 03-17-2017, 07:39 PM   #121
MGlitch
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Well I took the survey, wasn't a lot of options there but wherever possible I sent the message of ads being bad, and the lack of customization / dismissing tiles being missed. I also stated that the waste of space wasn't ideal.

Hopefully everyone who got the homescreen also gets a survey.
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Old 03-18-2017, 01:06 PM   #122
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Originally Posted by MGlitch View Post
Kobo just sent me a survey about the new home screen. I didn't patch to get it so presumably they know who got it and who didn't.
Where did you get the survey, in the email?
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Old 03-18-2017, 01:39 PM   #123
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Where did you get the survey, in the email?
Yes, in my email. And further proof they know who has a new homescreen I actually have two accounts with Kobo. One for my KA1 and one for my H2O (I did this to prevent showing non-downloaded books since it also happened around when I got my KA1). My H2O hasn't been updated, because I don't use it anymore, while I keep my KA1 generally up to date. It was the email tied to the KA1 that got the survey.
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Old 03-20-2017, 03:44 AM   #124
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Since I was pretty happy with my Kobo before any of these updates (when I was still on 3.whatever-it-was), I think I'll stop updating it.


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Originally Posted by jackie_w View Post
Where's your sense of adventure?
In my suitcase, where it belongs! I'll get my sense of adventure out again, with the next holiday, not with my reader!

I'm still running 4.0.7523 and happy with it. I'm with the group: if it ain't broken, don't fix it!
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Old 05-09-2017, 08:32 AM   #125
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I did share my opinion of that new home screen with Kobo - I encourage others to do the same! I work in Quality Assurance (not for Kobo, BTW) and nothing is more difficult than a customer that tells you about a problem six months after is started to annoy them.

https://www.kobo.com/help/?style=one...&culture=en-US
Except I can't do that! They don't even offer me a bad web form, they only offer me the chance to phone them. I don't actually have a phone!
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Old 05-09-2017, 09:49 AM   #126
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Except I can't do that! They don't even offer me a bad web form, they only offer me the chance to phone them. I don't actually have a phone!
The linked page has a large link for "Contact Kobo Customer Care". Clicking that opens a page to select a country. Clicking the country goes to a "bad web form".
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Old 05-09-2017, 12:35 PM   #127
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It may be of interest that I reset my original Kobo Glo today. It updated to the latest firmware, but did not have the new home screen.
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Old 05-09-2017, 03:25 PM   #128
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Quote:
Originally Posted by booklover6 View Post
It may be of interest that I reset my original Kobo Glo today. It updated to the latest firmware, but did not have the new home screen.
OK, I'm game. (It won't break my heart if this has the new screen, since it's largely out of the rotation.) Despite a few syncs, it's never updated past 4.3.8842.
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Old 05-09-2017, 03:31 PM   #129
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It may be of interest that I reset my original Kobo Glo today. It updated to the latest firmware, but did not have the new home screen.
AFAIR, up to the 4.4.9298 firmware release, about 20-25% would see the new home screen. 4.4.9298 uses the new home screen.
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Old 05-09-2017, 03:34 PM   #130
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OK, I'm game. (It won't break my heart if this has the new screen, since it's largely out of the rotation.) Despite a few syncs, it's never updated past 4.3.8842.
That sync took me to 4.3.8945. Still the old screen. I'm not willing to play Russian roulette with the devices listed to the left, however.
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Old 05-09-2017, 04:54 PM   #131
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AFAIR, up to the 4.4.9298 firmware release, about 20-25% would see the new home screen.
Even at only 20%, that means there would be an even chance that syncing my three current devices would result in at least one of my them getting the new home screen. Nope! And at 25% new screens, I'd be looking at odds of 60/40 in favor of getting at least one new screen.

Thanks for the percentage; I like knowing what the real risks are.
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Old 05-09-2017, 06:53 PM   #132
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Even at only 20%, that means there would be an even chance that syncing my three current devices would result in at least one of my them getting the new home screen. Nope! And at 25% new screens, I'd be looking at odds of 60/40 in favor of getting at least one new screen.

Thanks for the percentage; I like knowing what the real risks are.
Buy a lottery ticket? You're beating the odds . But seriously, somebody has to make up the 40%.
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Old 05-10-2017, 05:12 AM   #133
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The linked page has a large link for "Contact Kobo Customer Care". Clicking that opens a page to select a country. Clicking the country goes to a "bad web form".
That bad web form is actually so bad that it doesn't even have a submit button, only a "call us" button.
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Old 05-10-2017, 07:20 AM   #134
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I just tried again here, and the button I get depends on the problem I select in the drop-down. For some, get mail and chat. For others, just mail. It might also depend on the time of day. The might offer the other choices outside of business hours.
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Old 05-10-2017, 10:20 AM   #135
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I'm not happy about losing OverDrive access; that was a convenience I valued.
Another thread said we did not lose OverDrive, I'm confused - still on old version and not sure about the new.
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