Troubleshooting Kindle PW

Pomtroll · 02-23-2017, 04:46 PM

Has anyone had trouble with their paperwhite Kindle Unlimited library after the most recent store experience update? I no longer have delete buttons & can only delete using my iPad.

tomsem · 02-23-2017, 09:13 PM

What you mean is that you are unable to Return a book to KU by going the Kindle Store etc. Have the same issue on my Voyage.

They recently made a change to the KU web portal, where it shows everything you've ever borrowed by default and you have to filter it down to what is 'returnable'. It seems this has had a negative side-effect on the Kindle's view of things. On the plus side, you can also manage Prime Lending Library borrows there.

It still works properly in Kindle for Android and Fire HD6. Wish they'd add Return to iOS Kindle app 'Book Browser' (so you don't have to do it with web browser).

Pomtroll · 02-23-2017, 09:25 PM

Thanks. That is what I meant.

tomsem · 02-24-2017, 01:14 PM

Looks like it has been fixed, 'Return' links are back.

Pomtroll · 02-25-2017, 12:49 PM

02-23-2017, 04:46 PM	#1
Pomtroll Guru Posts: 822 Karma: 1341819 Join Date: Jun 2010 Location: Minnesota USA Device: Sony 350, Sony T1, Kindle Touch, Kindle PW1	Kindle PW Has anyone had trouble with their paperwhite Kindle Unlimited library after the most recent store experience update? I no longer have delete buttons & can only delete using my iPad.

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02-23-2017, 09:13 PM	#2
tomsem Grand Sorcerer Posts: 6,942 Karma: 27060153 Join Date: Apr 2009 Location: USA Device: iPhone 15PM, Kindle Scribe, iPad mini 6, PocketBook InkPad Color 3	What you mean is that you are unable to Return a book to KU by going the Kindle Store etc. Have the same issue on my Voyage. They recently made a change to the KU web portal, where it shows everything you've ever borrowed by default and you have to filter it down to what is 'returnable'. It seems this has had a negative side-effect on the Kindle's view of things. On the plus side, you can also manage Prime Lending Library borrows there. It still works properly in Kindle for Android and Fire HD6. Wish they'd add Return to iOS Kindle app 'Book Browser' (so you don't have to do it with web browser).

02-23-2017, 09:25 PM	#3
Pomtroll Guru Posts: 822 Karma: 1341819 Join Date: Jun 2010 Location: Minnesota USA Device: Sony 350, Sony T1, Kindle Touch, Kindle PW1	Thanks. That is what I meant.

02-24-2017, 01:14 PM	#4
tomsem Grand Sorcerer Posts: 6,942 Karma: 27060153 Join Date: Apr 2009 Location: USA Device: iPhone 15PM, Kindle Scribe, iPad mini 6, PocketBook InkPad Color 3	Looks like it has been fixed, 'Return' links are back.

02-25-2017, 12:49 PM	#5
Pomtroll Guru Posts: 822 Karma: 1341819 Join Date: Jun 2010 Location: Minnesota USA Device: Sony 350, Sony T1, Kindle Touch, Kindle PW1