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Old 01-12-2017, 05:29 PM   #16051
ema1982
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I have a promo code that expires tonight, and I cannot apply it to any promo eligible books. I contacted Kobo this morning about the problem and they were very rude and unhelpful. What do I do? I'm on hold with their customer service right now and have been for the past eighteen minutes.
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Old 01-13-2017, 10:14 AM   #16052
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A new 90% off code!

Use promo code: EFW4QB

One potential limiting factor may be this sentence that came with the email:

"We haven't seen you in a while. If you were waiting for a great deal, you're in luck."

So it may be limited to certain accounts but is worth checking out. I just got the New Annotated H. P. Lovecraft for $3.20 (ebook price was $31.99).
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Old 01-13-2017, 05:38 PM   #16053
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Quick info: NXT50READ + GRT50BOOKS just worked with a UK address for me. I'm certain I used it before. Might want to try it again if you already did :-)

[edit]Those two worked with CA right now:
Welcome20
20anniversary

The rest didn't.
I guess they store how long ago it was used for each customer?
Last edited by Cyberman tM; 01-21-2017 at 10:52 PM.
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Old 01-17-2017, 02:08 AM   #16054
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Similarly, OPEN75UP just worked for me on an account where I have used it before. Though the 90% off code didn't... I'm quite surprised those codes still work - nice of Kobo!!
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Old 01-18-2017, 07:52 AM   #16055
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None of those codes worked for me again, I tried all three.
Last edited by Josieb1; 01-18-2017 at 07:59 AM.
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Old 01-19-2017, 07:20 PM   #16056
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None of those codes worked for me again, I tried all three.
Same here. .
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Old 01-19-2017, 08:01 PM   #16057
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Same here.
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Old 01-20-2017, 04:52 PM   #16058
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Some 90% codes that I'm not going to use:

94EHDD -> Exp. Jan. 22
66XBLS -> Exp. Jan. 22
C7GTRS -> Exp. Jan 27
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Old 01-20-2017, 05:17 PM   #16059
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Some 90% codes that I'm not going to use:

94EHDD -> Exp. Jan. 22
66XBLS -> Exp. Jan. 22
C7GTRS -> Exp. Jan 27
Thanks!
I used one. I don't remember which, but they are all gone now so I guess it doesn't matter.
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Old 01-20-2017, 08:25 PM   #16060
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I really need to stalk this thread more.

Adding:
Just got an email about a 30% off coupon. 30JAN. Possibly only specific titles.
Tested and only seems to work on books here.
US: https://www.kobo.com/us/en/p/30jan

On another note, I have not seen this mentioned here (I did do a quick search and didn't see anything about it). Scholastic appears to no longer be discountable. They no longer have the little VIP symbol next to it and I've found codes that do work on other books for me, but not those.
Last edited by peachiekene; 01-20-2017 at 08:45 PM. Reason: Adding to a post rather than double posting. Includes coupon code, link, and status update on a publisher.
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Old 01-23-2017, 05:35 AM   #16061
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Sadly, I have 90% codes and can't make use of them. All the books on my to-buy list appear to be not discount-able. Hope it can benefit someone else ...

UNV8MS 90% exp. 27 Jan
7TVA2L 90% exp. 27 Jan
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Old 01-26-2017, 08:27 AM   #16062
Susan A
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Here's something weird. I have a KOBO account with a NEGATIVE balance. They think I owe them money. I guess it's a good thing I don't save credit card info to my account.

Looking through my purchase history, the amount in question matches a book I bought in August 2015 with one of those $5.00 coupons -- the ones they gave out before they imposed the must spend at least $5 to use it. (yes I keep track of that sort thing) I have bought books after this date. This negative balance showed up sometime after June 2016 as best I can tell.

They haven't sent any notices asking for the money. Has anyone else has this occur?
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Old 01-26-2017, 03:01 PM   #16063
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Many years ago. I got oops we forget to charge you email from them they then charged the amount but no never had a negative amount. I'd contact support.

Sent from my XT1528
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Old 01-26-2017, 10:12 PM   #16064
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I found the receipts though. The one in Aug 2015 paid through store credit. And the receipts for the books I bought after that date that do not show a negative balance.

I don't think I want to bother fighting with their customer service dept. I'll just create a new account. I always download my books immediately, so it doesn't matter to me if I don't have my library.
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Old 01-27-2017, 05:02 AM   #16065
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I always download my books immediately, so it doesn't matter to me if I don't have my library.
My Kobo library saved my sanity a few days ago. I don't know how it happened, but the ebook I downloaded a couple of years ago had formatting glitches that didn't show up when I opened my Kobo app for the first time in ages and downloaded a fresh copy there. (I don't think it got updated, as the book's no longer for sale there.) Wound up reading the book on one device and using the app to nail down the needed fixes.

I'm not sure that would've worked if I'd dusted off a backup of my original download.
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