New Overdrive coming and it is awful - Page 17

Atunah · 11-25-2016, 09:13 PM

I use the suspend feature extensively. Have for some time. Glad they kept that in the new system. It helps me to keep my place but not feel the pressure when lots of stuff might come up at once. So I can pick what I want next and I am already on the top in line.

4691mls · 11-25-2016, 09:43 PM

Quote:

Originally Posted by issybird

Oh, for Pete's sake.

I got the following email this morning from a contact calling itself "My Library."

Well, isn't that just dandy. I have several libraries. There's not a hint which one this overly chummy library is. Before, all my libraries identified themselves in the header (fortunately most still do, or I'd be even more clueless). Yet another improvement that isn't.

I just received an email about an available hold and the name of my library is clearly stated in both the subject line and the body of the email, so this must be something that's up to the individual library. I hope your library will figure out soon that they need to put their name in their emails!

Bookworm_Girl · 11-25-2016, 11:09 PM

I totally agree. The "My Library" label is really annoying when you have multiple libraries. It's even signed from "My Library" inside the email body. I just want to know who you are. I can't remember where all of my holds are. I don't want to have to click the link to find out. A name would be nice.

JSWolf · 11-26-2016, 10:36 AM

Quote:

Originally Posted by 4691mls

Does anybody know what it means if a book says "0 of 0 copies available"? This is not on my holds, just something I came across while browsing. The book status is marked "wait list".

0 of 0 means no copies are available. I suggest emailing or calling the library to let them know of the problem.

copyrite · 11-26-2016, 11:19 AM

Both my libraries turned on the auto checkout. No thank you!

nabsltd · 11-26-2016, 06:17 PM

Quote:

Originally Posted by Catlady

Other services are worse. My home library essentially dropped Overdrive in favor of Axis360, which is horrible.

Quote:

Originally Posted by Bookworm_Girl

Agreed! My home library switched to 3M Cloud Library.

Yeah, for people that think that Overdrive (old or new) has a bad interface, they haven't used Axis360, Cloud Library, Freading, or OneClickDigital. All fall far short of Overdrive on features, and since none of them have access to Kindle format books, that leaves a lot of average (i.e., non-Mobileread) users out in the cold. I also suspect that even restricting to just EPUB format, Overdrive has access to far more books than the other 4 combined.

Freading is the only one of the 4 that makes up for the bad interface and low checkout limit with a fairly good selection of older non-PD titles.

4691mls · 11-26-2016, 07:54 PM

Quote:

Originally Posted by nabsltd

Yeah, for people that think that Overdrive (old or new) has a bad interface, they haven't used Axis360, Cloud Library, Freading, or OneClickDigital. All fall far short of Overdrive on features, and since none of them have access to Kindle format books, that leaves a lot of average (i.e., non-Mobileread) users out in the cold. I also suspect that even restricting to just EPUB format, Overdrive has access to far more books than the other 4 combined.

Freading is the only one of the 4 that makes up for the bad interface and low checkout limit with a fairly good selection of older non-PD titles.

My library hasn't gone for any of those yet - from what I hear about them I'm glad they've stuck with Overdrive

4691mls · 11-28-2016, 07:14 PM

A few days ago I tried using the new Overdrive on my Sony reader and it worked OK.
However, tonight when I enter my password and tap to sign in, the status bar at the top gets most of the way across and then I get booted out of the browser altogether -it sends me back to page 2 of the reader's main menu. This has happened over and over again.

The library's website is not down. I tried it on my PC and it works normally. Has anyone else had a problem using the new overdrive in general (or the NC library in particular) on a mobile device?

edited to add:
I tried googling the library (on my Sony reader) and when I clicked on the search result for the library's home page, I got booted out of the browser again.

Tried googling again, one of the pages google offered me was the library's Advanced Search page. Clicked on that link and it came up ok. From that page, I clicked sign in, it let me sign in and returned me to the Advanced Search page. I was able to click My Account, but then when I selected Wishlist I got booted out of the browser again.

Reopened browser and used the history listings to go back to the Advanced Search page. Found I was still signed in. Clicking on the bookshelf icon got me booted out of the browser again.

Went back in via Advanced Search, then the library's menu button, then subjects, selected a subject and was able to see some books.

From that page, I clicked on the bookshelf icon and got booted out of the browser again.

I can search and browse normally and access my account settings, but if I try to access my loans, holds, or wishlist, I get booted out.

4691mls · 11-29-2016, 08:30 AM

still not working right today. It's showing me as still signed in, and I can't sign out - it boots me out of the browser again.

John F · 11-29-2016, 08:49 AM

Looks like search within search results has been removed? I used to use this a lot.

koland · 11-29-2016, 11:14 PM

Anyone else having problems downloading any library book today?

I'm pretty sure I've downloaded something from them lately (last couple of days), but today trying to download anything via overdrive from two different libraries just results in an error message about the server where the file resides. Checked Kobo and NetGalley and can download from them fine and tried another computer with different version of ADE and it won't download a library book either, today.

AnemicOak · 11-29-2016, 11:25 PM

Just went and tried one, downloaded fine.

koland · 11-30-2016, 12:59 AM

Quote:

Originally Posted by AnemicOak

Just went and tried one, downloaded fine.

Well, that's not fair at all, is it?

It acts like a DNS issue, so perhaps they moved a server and I'll have to wait until everything propagates. Odd that I can ping it just fine, but not download a book from the server.

Thanks for giving it a try.

ETA: This is the error I get, if it is in any way helpful in diagnosing what my problem is

Spoiler:

Needless to say, there is no error with the connection and the same pc downloads from kobo and netgalley (and is doing so as I type), so....

GeckoFriend · 11-30-2016, 08:53 AM

Quote:

Originally Posted by koland

Anyone else having problems downloading any library book today?

I'm pretty sure I've downloaded something from them lately (last couple of days), but today trying to download anything via overdrive from two different libraries just results in an error message about the server where the file resides. Checked Kobo and NetGalley and can download from them fine and tried another computer with different version of ADE and it won't download a library book either, today.

I'm having the a problem downloading with Sony Reader for PC software. Worked fine yesterday but today even though the download is supposedly complete, the book is not available to transfer to my reader. Books are also not being returned properly. I plan to wait a few hours to see if the problems are fixed before contacting the library.

4691mls · 11-30-2016, 09:19 AM

I had no problems yesterday or this morning with downloading, transferring and returning books via the Sony reader software - everything worked normally.

However, I am still having the problems described a few posts ago when trying to use the library directly from my Sony PRS-T1.

11-28-2016, 07:14 PM	#248
4691mls Wizard Posts: 2,776 Karma: 30081762 Join Date: Jan 2012 Location: US Device: ALL DEVICES ARE STOCK: Kobo Clara, Tolino Shine 2, Sony PRS-T3, T1	A few days ago I tried using the new Overdrive on my Sony reader and it worked OK. However, tonight when I enter my password and tap to sign in, the status bar at the top gets most of the way across and then I get booted out of the browser altogether -it sends me back to page 2 of the reader's main menu. This has happened over and over again. The library's website is not down. I tried it on my PC and it works normally. Has anyone else had a problem using the new overdrive in general (or the NC library in particular) on a mobile device? edited to add: I tried googling the library (on my Sony reader) and when I clicked on the search result for the library's home page, I got booted out of the browser again. Tried googling again, one of the pages google offered me was the library's Advanced Search page. Clicked on that link and it came up ok. From that page, I clicked sign in, it let me sign in and returned me to the Advanced Search page. I was able to click My Account, but then when I selected Wishlist I got booted out of the browser again. Reopened browser and used the history listings to go back to the Advanced Search page. Found I was still signed in. Clicking on the bookshelf icon got me booted out of the browser again. Went back in via Advanced Search, then the library's menu button, then subjects, selected a subject and was able to see some books. From that page, I clicked on the bookshelf icon and got booted out of the browser again. I can search and browse normally and access my account settings, but if I try to access my loans, holds, or wishlist, I get booted out. Last edited by 4691mls; 11-28-2016 at 08:28 PM. Reason: more info

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11-25-2016, 09:13 PM	#241
Atunah Wizard Posts: 1,817 Karma: 23400001 Join Date: May 2012 Location: USA Device: K1/K3/BasicK Voyage/Oasis1/Oasis3	I use the suspend feature extensively. Have for some time. Glad they kept that in the new system. It helps me to keep my place but not feel the pressure when lots of stuff might come up at once. So I can pick what I want next and I am already on the top in line.

11-25-2016, 11:09 PM	#243
Bookworm_Girl E-reader Enthusiast Posts: 4,873 Karma: 36536965 Join Date: Aug 2010 Location: Southwest, USA Device: Kindle Oasis 3; Kobo Aura One; iPad Mini 5	I totally agree. The "My Library" label is really annoying when you have multiple libraries. It's even signed from "My Library" inside the email body. I just want to know who you are. I can't remember where all of my holds are. I don't want to have to click the link to find out. A name would be nice.

11-26-2016, 11:19 AM	#245
copyrite Wizard Posts: 1,841 Karma: 4985051 Join Date: Sep 2010 Location: Maryland Device: Kindle	Both my libraries turned on the auto checkout. No thank you!

11-29-2016, 08:30 AM	#249
4691mls Wizard Posts: 2,776 Karma: 30081762 Join Date: Jan 2012 Location: US Device: ALL DEVICES ARE STOCK: Kobo Clara, Tolino Shine 2, Sony PRS-T3, T1	still not working right today. It's showing me as still signed in, and I can't sign out - it boots me out of the browser again.

11-29-2016, 08:49 AM	#250
John F Grand Sorcerer Posts: 7,955 Karma: 70880793 Join Date: Feb 2009 Device: Kobo Clara 2E	Looks like search within search results has been removed? I used to use this a lot.

11-29-2016, 11:14 PM	#251
koland Grand Sorcerer Posts: 8,560 Karma: 8033155 Join Date: Aug 2008 Location: TN, USA Device: kindle(all), nook, nookcolor, Sony, Kobo, epic, iphone, iPad, pc	Anyone else having problems downloading any library book today? I'm pretty sure I've downloaded something from them lately (last couple of days), but today trying to download anything via overdrive from two different libraries just results in an error message about the server where the file resides. Checked Kobo and NetGalley and can download from them fine and tried another computer with different version of ADE and it won't download a library book either, today.

11-29-2016, 11:25 PM	#252
AnemicOak Bookaholic Posts: 14,391 Karma: 54969924 Join Date: Oct 2007 Location: Minnesota Device: iPad Mini 4, AuraHD, iPhone XR +	Just went and tried one, downloaded fine.

11-30-2016, 09:19 AM	#255
4691mls Wizard Posts: 2,776 Karma: 30081762 Join Date: Jan 2012 Location: US Device: ALL DEVICES ARE STOCK: Kobo Clara, Tolino Shine 2, Sony PRS-T3, T1	I had no problems yesterday or this morning with downloading, transferring and returning books via the Sony reader software - everything worked normally. However, I am still having the problems described a few posts ago when trying to use the library directly from my Sony PRS-T1.