Prime Day 2016 Sale

[cadele]

Thank you so much tubemonkey for posting all those Prime Day deals.

I have been wanting an echo for ages and finally took the plunge when you alerted about the $50 off for Prime members. I signed up for the free trial and ordered, although the $50 savings got eaten up with adding the remote and a spare power cable .

It arrived by a reshipper yesterday (I am not in the US) and is all set up. I have managed to get it set up to my correct location and couldn't be more pleased.

Karma to you and I hope you get a huge windfall of bananas!

[tubemonkey]

Originally Posted by cadele

Thank you so much tubemonkey for posting all those Prime Day deals.

I have been wanting an echo for ages and finally took the plunge when you alerted about the $50 off for Prime members. I signed up for the free trial and ordered, although the $50 savings got eaten up with adding the remote and a spare power cable .

It arrived by a reshipper yesterday (I am not in the US) and is all set up. I have managed to get it set up to my correct location and couldn't be more pleased.

Karma to you and I hope you get a huge windfall of bananas!

You're quite welcome, and thanks

Gotta tell you, the Echo is my favorite Amazon gadget and replaced my stereo. It's my primary music and audiobook player at home.

Anyway; now that you're one of us, head on down to the Lounge and join our club:

* Amazon Echo Club

[Purple Lady]

Originally Posted by tubemonkey

I received my $10 credit the next day. The offer wasn't valid for email gift cards.

Do you know how to check your credit balance? I had thought the credit could be used for Kindle books sold by Amazon, but I don't see any credit there. I did get an email and it said it's good for eligible products sold by Amazon.com, but I can't find what eligible products means.

[tubemonkey]

Originally Posted by Purple Lady

Do you know how to check your credit balance? I had thought the credit could be used for Kindle books sold by Amazon, but I don't see any credit there. I did get an email and it said it's good for eligible products sold by Amazon.com, but I can't find what eligible products means.

Go here and click "Check your balance"


Edit: $10 Gift Card Credit

* The $10 promotional credit expires at 11:59 p.m. (PT) August 27, 2016.
* The maximum benefit you may receive from this offer is a $10 promotional credit.
* Promotional credit applies only to eligible products sold by Amazon.com, Inc. and its affiliates and does not apply to products sold by third-party merchants through the Amazon.com site.
* Savings from the promotional credit will be reflected on the final checkout page on qualifying orders.

.

[Purple Lady]

Originally Posted by tubemonkey

Go here and click "Check your balance"


Edit: $10 Gift Card Credit

.

That's where I went to check my balance and I have only the $1.00 balance I had previously.

[tubemonkey]

Originally Posted by Purple Lady

That's where I went to check my balance and I have only the $1.00 balance I had previously.

Did you get a confirmation email?

Thank you for purchasing from Amazon.com.

Your recent order xxxxxx entitles you to a promotional credit which we have added to your account. This credit can be applied to your next qualifying purchase.

Promotion details:

Additional information on this offer can be found here.

Thank you for treating someone to an Amazon.com Gift Card on Prime Day. A $10 promotional credit has been applied to your account, and is good for eligible products sold by Amazon.com.

The promotional credit must be used by August 27, 2016. This offer is subject to Terms and Conditions.

Thanks again for shopping with us.

If not, then it's time to call Amazon.

[Purple Lady]

Originally Posted by tubemonkey

Did you get a confirmation email?



If not, then it's time to call Amazon.

That's the email I got on the 16th. I just checked to make sure I haven't made any orders since then too.

[tubemonkey]

Originally Posted by Purple Lady

That's the email I got on the 16th. I just checked to make sure I haven't made any orders since then too.

I got my email on the 13th, so I checked my balance and the $10 credit was there.

[Manabi]

Originally Posted by Purple Lady

That's the email I got on the 16th. I just checked to make sure I haven't made any orders since then too.

Better call them then. I've had that happen before, although in my case it was with credits support applied. If it's not showing, it's basically Schrödinger's credit. There (support can see it), but not there (you can't, and usually the checkout system can't either), so unlikely to actually get applied to anything.

I kind of wonder about their systems, they seem to be designed for maximum confusion.

[Purple Lady]

Originally Posted by tubemonkey

I got my email on the 13th, so I checked my balance and the $10 credit was there.

Originally Posted by Manabi

Better call them then. I've had that happen before, although in my case it was with credits support applied. If it's not showing, it's basically Schrödinger's credit. There (support can see it), but not there (you can't, and usually the checkout system can't either), so unlikely to actually get applied to anything.

I kind of wonder about their systems, they seem to be designed for maximum confusion.

I guess I'll be calling them tomorrow.

Originally Posted by Purple Lady

I guess I'll be calling them tomorrow.

Good luck with CS. I had the worst ever CS call to Amazon today concerning a Fire HD 6 I just received. The woman was in India, had a thick accent, and neither of us could understand each other very well. Plus she was totally clueless about my issue. I asked her to transfer me to someone else several times, but she totally ignored me. I even hung up and started another CS attempt, but I got the same person on the call again. I was pissed, and she no doubt learned a few new American curse words. I finally got the issue resolved by doing a lot of internet searching. It was the most aggravating CS call I've ever been on, and the least useful too.

[tubemonkey]

Originally Posted by Manabi

Better call them then. I've had that happen before, although in my case it was with credits support applied. If it's not showing, it's basically Schrödinger's credit.

Meow

[Cinisajoy]

Originally Posted by jswinden

Good luck with CS. I had the worst ever CS call to Amazon today concerning a Fire HD 6 I just received. The woman was in India, had a thick accent, and neither of us could understand each other very well. Plus she was totally clueless about my issue. I asked her to transfer me to someone else several times, but she totally ignored me. I even hung up and started another CS attempt, but I got the same person on the call again. I was pissed, and she no doubt learned a few new American curse words. I finally got the issue resolved by doing a lot of internet searching. It was the most aggravating CS call I've ever been on, and the least useful too.

JS, Next time that happens just say my Texas accent and your accent are not understanding each other, please transfer me.
The Please works every time.

[mrscoach]

Originally Posted by Cinisajoy

JS, Next time that happens just say my Texas accent and your accent are not understanding each other, please transfer me.
The Please works every time.

Texans don't have accents, everyone else does. (Said with my Texas accent)

Actually I'm very well educated and really don't have a Texas accent, but I don't have her accent either. I was very polite the first several times I requested to be transferred, but she NOT so politely refused. I then got angry and demanded a transfer, but it never happened. They probably get dinged if they fail to answer a customer's questions satisfactorily. But still, they should honor a request for transfer regardless of the customer's reason for asking.

BTW, I don't really think she was having trouble understanding what I was saying. I think her problem was she didn't know the product very well and was confused/stupid. Can't fix stupid, so I finally just gave up and found a solution myself.