eBook settlement credit is on the way

[Catlady]

Originally Posted by DiapDealer

There seems to be a couple of people in this very thread who claim they requested a check instead of credit from B&N.

Originally Posted by Purple Lady

I requested a check from B&N. I don't remember when I was offered a choice though. I did receive a credit for the payout from the publishers.

If then sent me such an e-mail, I never got it; possibly it ended up in a junk or spam folder. I don't have it in my BN folder. Oh well, I'll find something to buy.

[wodin]

Originally Posted by Catlady

If then sent me such an e-mail, I never got it; possibly it ended up in a junk or spam folder. I don't have it in my BN folder. Oh well, I'll find something to buy.

I keep marking B&N as spam, and they keep changing their email address so it's no longer spam.

[LovesMacs]

I got an email about an Amazon credit of approximately $86 US, and I'm more than happy to accept it. Curiously, the credit is applied rather haphazardly to my purchases. Some purchases have no credit applied against them, and some do but only partially.

[NNolan]

I've gotten credits from Amazon, B&N and Kobo in the last 2 days. The Amazon ones I'll use to get eBooks, but I stopped buying books from B&N and Kobo when they started limiting/removing the download options. According to the B&N email I can use the credits in the store for anything, so, ok....let's see what the local store has in the way of Game of Thrones dvds. But Kobo is a problem if I can't download anything I buy to my pc, and $28 in credits is a bit too large for me to comfortably ignore.

[Wearever]

Originally Posted by wodin

I keep marking B&N as spam, and they keep changing their email address so it's no longer spam.

I received a e-mail from B&N telling me to expect a gift card balance in my account soon, not when. I don't go to B&N anymore or use the web. site. I just charged up an old Nook color, I hadn't used it in a couple years. The battery was dead of course, so I let it charge all day. When I turned it on, I went to gift card balance directly from the Nook. I saw a balance of $81.89 instantly. If you have a nook that's a quick way to see if your refund is in your account. No web site or e-mail to look, just use a nook. If you still have one.

[AnemicOak]

Originally Posted by NNolan

But Kobo is a problem if I can't download anything I buy to my pc, and $28 in credits is a bit too large for me to comfortably ignore.

Why wouldn't you be able to download your Kobo purchases to a PC? Magazine's are app only AFAIK (and probably comics?), but regular eBooks still have a download option just like they always have. There was a brief period where some books that were ePub3 couldn't be downloaded (at least not without Kobo's desktop software), but that didn't last long.

[Blossom]

It took me a little bit to figure out the new way to download from Kobo's site. From your library click on the three dots and choose export. It's not very obvious.

Sent from my Nexus 7 using Tapatalk

[library addict]

Originally Posted by Catlady

If then sent me such an e-mail, I never got it; possibly it ended up in a junk or spam folder. I don't have it in my BN folder. Oh well, I'll find something to buy.

There was a check request option on the Attorney General and Class Apple E-book Settlement website. But you would have had to make the request back in 2012/2014.

Of course I made one for Kobo and still got store credit, so it didn't exactly work

[Blossom]

Originally Posted by snape

I received a credit at Kobo but trying to use it reminds me why I stopped buying there in the first place. Put book in cart, click checkout, apply discount, then it tells me I don't need to enter a payment method because the store credit covers the full amount. So far so good. There is then no way to actually complete the purchase. The "save and continue" button is grayed out and the only other link that works is back to the home page.

Guess they'll be keeping that $6.

I just had this happen to me. Once you apply the promo code and the amount shows $0.00 hit refresh on the browser and it will then allow you to buy the book. It's seems to be a glitch when the book is over the store credit before a coupon is applied.

[NNolan]

regular eBooks still have a download option just like they always have.

The "export" option isn't available for every book at Kobo, or even every book in my Kobo library, for some reason, and I'm reluctant to buy anything and then find out I can only read it from the Kobo app on my laptop.

[davidfor]

Originally Posted by NNolan

The "export" option isn't available for every book at Kobo, or even every book in my Kobo library, for some reason, and I'm reluctant to buy anything and then find out I can only read it from the Kobo app on my laptop.

At the bottom of the book details page is the list of devices that the book can be read on. If "eReaders" is in that list the book will be downloadable. If it is not, there is an error. If Kobo have shown the wrong option in the details, they will refund the cost. If there export is missing but should be there, they should fix it. I haven't heard of any errors in either case for a long time.

In any case, the only books that should be missing the export option are those that need the apps to display properly. If you have books that don't fit that category and can't be exported, you should complain to Kobo.

[Blossom]

I had to jump through hoops to spend my credit at B&N. It was only $1.57. I had to update my address book and then three different places update it there because the change didn't take. It then wanted a new credit card with the new address. It took my prepaid even though it doesn't work anymore.

I then had to download Nook for PC which I had to Google for seeing B&N does not make it obvious where to get it. Once that was done I was able to download my book from the program and seeing it was drm free throw it in Calibre for safe keeping.

I have 58 cents left. I guess they can keep it. lol.

Sent from my Nexus 7 using Tapatalk

[DiapDealer]

I'm quite comfortable buying books from Kobo once again (I have no Kobo device, nor use any Kobo apps). Things were touch and go there for a while (mostly with many DRM-Free EPUB3s being mistakenly presented as kepub-only). But most of those kinks have been worked out. I can't remember the last book I wasn't able to download/sideload (DRM-Free or not).

I diligently check for app-only books before purchasing (using the method davidfor described), but I haven't run into one in a long, long time. I suspect the easily reflowable, text-centric novels that I favor just aren't likely candidates for app-only formats. They're quite easy to avoid in the offchance I DO encounter one.

[Conan46]

Originally Posted by Joykins

I still have not received an email from B&N but I just checked my gift credits at my B&N account.

$326.94.

How did you check this? It takes me to a page asking for my gift card # and pin # when I want to check the balance.

[Conan46]

Originally Posted by Wearever

I received a e-mail from B&N telling me to expect a gift card balance in my account soon, not when. I don't go to B&N anymore or use the web. site. I just charged up an old Nook color, I hadn't used it in a couple years. The battery was dead of course, so I let it charge all day. When I turned it on, I went to gift card balance directly from the Nook. I saw a balance of $81.89 instantly. If you have a nook that's a quick way to see if your refund is in your account. No web site or e-mail to look, just use a nook. If you still have one.

Thanks! That worked for me. Haven't fired up the old nook simple touch in ages. Hardly worth it for $6.28 though.