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Old 05-03-2016, 11:25 AM   #196
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It is a bit more complicated than that. There is a third case where you have no access to the updated book unless you have it pushed to your account manually by Customer Service. This is the most common case for books I have purchased from Amazon.
Not something I've personally encountered, but I am aware that it does occasionally happen, yes.
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Old 05-03-2016, 11:35 AM   #197
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Not something I've personally encountered, but I am aware that it does occasionally happen, yes.
How do you know that you haven't encountered it? There is no easy way for a customer to determine if a book has been silently updated. For Amazon this is the default behavior when a publisher updates a book unless they take action to make the update available for previous purchasers.
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Old 05-03-2016, 01:52 PM   #198
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That seems pretty useless. How are you supposed to know that it's been updated?
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Is there any way to filter or sort by the "Update Available" criteria? I can't find one, but it would certainly be useful.
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There used to be a "Books with Available Updates" option on the sorting dropdown, but for some reason it was removed a while ago.
Unless Amazon emails me, I have no way of knowing if my Amazon books have been updated either. I'm not going to scroll through 5200 books (10 at-a-time) looking for updates. The new-ish manage content screen is not an improvement in this regard.
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Old 05-03-2016, 02:25 PM   #199
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Unless Amazon emails me, I have no way of knowing if my Amazon books have been updated either. I'm not going to scroll through 5200 books (10 at-a-time) looking for updates. The new-ish manage content screen is not an improvement in this regard.
In Manage your content and devices - Settings you can turn on Automatic book update. This will automatically download new versions of your e-books when they become available.
Warning (personal experience ): when you turn this option on, you will receive the new versions that are available for all the e-books that are currently in your library!
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Old 05-03-2016, 02:40 PM   #200
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The new-ish manage content screen is not an improvement in this regard.
Yes. I much preferred it when you could filter just stuff with updates.


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Originally Posted by geertm View Post
In Manage your content and devices - Settings you can turn on Automatic book update. This will automatically download new versions of your e-books when they become available.
Warning (personal experience ): when you turn this option on, you will receive the new versions that are available for all the e-books that are currently in your library!
You can, but I for one prefer the manual approach.
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Old 05-03-2016, 02:50 PM   #201
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Unless Amazon emails me, I have no way of knowing if my Amazon books have been updated either. I'm not going to scroll through 5200 books (10 at-a-time) looking for updates. The new-ish manage content screen is not an improvement in this regard.
It's not as bad as you make it sound. It doesn't page 10 at a time - it's a long scrolling list. You don't have to read it - just scroll until you see something in the right-hand column which is blank for most books.

Could it be improved? Certainly - bring back the "books with available updates" selector! - but as a "once every few months" check through one's library it's not too painful even with a large library. I did it a couple of days ago and it probably took me 10 minutes in total.
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Old 05-03-2016, 04:49 PM   #202
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Here is an example of a previously purchased Kindle book that required Customer Service intervention to receive the latest update:

I purchased the book Cold Days by Jim Butcher on November 26, 2012. The Manage Your Content and Devices page doesn't show any update available to me for this book.

However, I know that I don't have the latest revision of it. If I use the "Look Inside!" feature from it's web page to view the beginning of the Kindle edition of the book I can see that the bottom of the copyright page has the string "Version_3". I sent the book to my Kindle and when I look at the copyright page there the "Version" string is not present.

Clearly the copy of the book available to me is not the latest. In this case the publisher has put a version number in the text making it obvious that the book was updated. Most books don't have anything like that.

I used the "Live Chat" feature to chat with an Amazon CSR and asked to have the book updated. They did so and now when I send the book to my Kindle it shows "Version_3" on the copyright page, as expected.


ETA: The differences turned out to be a few typos fixed, minor CSS changes, and a teaser for another book added.
Last edited by jhowell; 05-03-2016 at 07:46 PM.
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Old 05-03-2016, 06:40 PM   #203
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In Manage your content and devices - Settings you can turn on Automatic book update. This will automatically download new versions of your e-books when they become available.
Warning (personal experience ): when you turn this option on, you will receive the new versions that are available for all the e-books that are currently in your library!
Thanks, I will go and make sure the auto-update is turned on. I won't notice any updates unless Calibre warns me of duplicates.
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Old 05-03-2016, 06:45 PM   #204
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It's not as bad as you make it sound. It doesn't page 10 at a time - it's a long scrolling list. You don't have to read it - just scroll until you see something in the right-hand column which is blank for most books.

Could it be improved? Certainly - bring back the "books with available updates" selector! - but as a "once every few months" check through one's library it's not too painful even with a large library. I did it a couple of days ago and it probably took me 10 minutes in total.
My computer pauses with each scroll and I'm not patient enough to go through the list even periodically. Keep in mind all 5200 Amazon books were free and most will never be read so I'm not going to devote much time and effort with them.
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Old 05-04-2016, 05:19 AM   #205
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There used to be a "Books with Available Updates" option on the sorting dropdown, but for some reason it was removed a while ago.
That's a shame, but at least now I know it's not there and I'm not just being dim.
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Old 05-04-2016, 07:22 PM   #206
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How does it work you choose to do manual updates rather than automatic? If you download an updated copy from the manage-my-content screen will the "update available" go away or will you keep seeing it every time you look for books to update?
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Old 05-04-2016, 07:57 PM   #207
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How does it work you choose to do manual updates rather than automatic? If you download an updated copy from the manage-my-content screen will the "update available" go away or will you keep seeing it every time you look for books to update?
You have to accept the update. It will then no longer appear on the list. From then on any future downloads or sending of the book to a device will use the new version of the book.
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Old 05-05-2016, 12:43 AM   #208
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You have to accept the update. It will then no longer appear on the list. From then on any future downloads or sending of the book to a device will use the new version of the book.
Thanks.
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Old 05-05-2016, 03:38 AM   #209
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How does it work you choose to do manual updates rather than automatic? If you download an updated copy from the manage-my-content screen will the "update available" go away or will you keep seeing it every time you look for books to update?
If you accept the update, the "Update available" goes away.
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Old 05-09-2016, 06:08 PM   #210
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But I'm hoping to move from B&N to Sainsburys
And I've finally recieved the email to transfer my books. Its only taken 5 weeks since I emailed them.

Now to spend the £5 voucher they've kindly sent me.
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