Uninstalling/Reinstalling eBook Library V2.5 for Vista

[Wetdogeared]

There have been several bugs reported in Sony's eBook Library V2.5.

These dedicated members with their expertise and contact with Sony have previously posted a method for uninstalling/reinstalling Sony's eBook Library on Vista which has solved some of the problems.

I thought that this deserved it's own separate thread, hopefully it can be made a sticky by some kind moderator when this post is completed.

Originally Posted by Andybaby

taken from https://www.mobileread.com/forums/showthread.php?t=29796

For Vista Uninstall it
then Delete the following folders
C:\ProgramData\kinoma
C:\ProgramData\Marlin
C:\Program Files\Sony\eBook Library
C:\Users\%username%\AppData\Local\Sony Corporation
C:\Users\%usernam%\AppData\Local\kinoma

After doing so, reinstall your Connect Reader software from:
http://ebooks.connect.com/downloadclient.html

Originally Posted by keng2000

I just got this problem too.
One more for saving your time if you get the problem too.
Delete all as they suggest except C:\Program Files\Sony\eBook Library
Then try execute again, If it works fine
If it is not, delete the rest and install....

Thankyou Andybaby, comtrjl and keng2000.

*edit* This post still under construction - just rechecking these directions, I am using Vista myself and my eBook library is not located at C:\Program Files\Sony\eBook Library but I found it at C:\Users\%username%\Documents\My Books\eBook Library

*edit* Still gathering information

Originally Posted by dhbailey

On my Vista64 computer, the program installed into C:\Program Files(x86)\Sony\Reader\Data\bin\eBook Library.exe

The library of purchased books is at: Documents\MyBooks\eBook Library\

*update* thanks dhbailey will include your info when completed.

I do have 2 other folders, should these be deleted if they exist after an uninstall?
C:\Program Files\Sony\Reader
C:\Program Files\Sony\Sony Reader

*update* I'm currently following these threads to keep updated on info that could pertain to uninstalling the eBook Library:

Problems with Sony's ebook library v2.5
Brand new 700...with brand new problems S:
eBook Library software doesn't load
Cannot access eBookstore

*update* I have sent an email to Sony Support asking for exact procedure for deleting eBook Library and all of it's leftovers for both Vista and Windows. I'm awaiting a reply. Hopefully, they will send me the procedure, which can be followed so that a clean install of v2.5 may fix some problems.
Their first reply was to run the uninstall from the control panel, not much help. I asked again for detailed instructions on how to clean up leftovers.

[pilotbob]

Putting this in the Wiki would also make it easier to find and to refer people too.

BOb

[Wetdogeared]

Just got this response from Sony, very promptly I might add. It looks comprehensive but I'll check it out. Links for Windows XP and Windows Vista.

http://www.kb.sony.com/selfservice/d...nalId=C1000822