Ebook makes PRS-505 hang indefinitely

giacecco · 01-15-2009, 02:11 PM

All,
perhaps you have had a similar issue and managed to solve it.

I have bought 'Geekspeak' by Graham Tattersall from Waterstones, in Digital Editions format http://www.waterstones.com/waterston...do?sku=6364350 .

When loaded into the 505, the ebook works but takes something like 10 minutes, literally, to switch page! After a while the 505 is so unresponsive that I need to reset it.

Reading using Digital Editions on my Mac has the same problem: it takes about 10 seconds to switch page.

I called Waterstone's customer care that allowed me to re-download the book, in case the file was corrupted the first time. This solved nothing. It does not feel like they really know what they're doing.

What would you do? I would really like reading that book!

Giacecco

Riocaz · 01-16-2009, 03:04 PM

In all fairness to waterstones that is the sensible first step. Now if it didn't work they should give you another option...

01-15-2009, 02:11 PM	#1
giacecco Junior Member Posts: 5 Karma: 10 Join Date: Nov 2008 Device: Sony Reader PRS-505	Ebook makes PRS-505 hang indefinitely All, perhaps you have had a similar issue and managed to solve it. I have bought 'Geekspeak' by Graham Tattersall from Waterstones, in Digital Editions format http://www.waterstones.com/waterston...do?sku=6364350 . When loaded into the 505, the ebook works but takes something like 10 minutes, literally, to switch page! After a while the 505 is so unresponsive that I need to reset it. Reading using Digital Editions on my Mac has the same problem: it takes about 10 seconds to switch page. I called Waterstone's customer care that allowed me to re-download the book, in case the file was corrupted the first time. This solved nothing. It does not feel like they really know what they're doing. What would you do? I would really like reading that book! Giacecco Last edited by giacecco; 01-15-2009 at 02:17 PM.

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01-16-2009, 03:04 PM	#2
Riocaz Fulfilled but not by iRex Posts: 932 Karma: 286846 Join Date: May 2006 Location: London Device: Far too many	In all fairness to waterstones that is the sensible first step. Now if it didn't work they should give you another option...