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Old 01-11-2016, 02:39 PM   #1
locus
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Kindle Paperwhite dead.. resurrection?

Hi everybody,

my Kindle died some days ago: I can't see anything apart 3/4 of screen saver (the rest is totally grey), it has horizontal and vertical lines and it flashes on and off once per second. I've tried all the soft/hard kind of resets, and I've also taken it apart to remove the battery etc.

It just happened when (as always) I put it into the wall charger ( original ). Unfortunately I'm out of warranty so I have to repair it or buy a new one (maybe not a Kindle after this..).

I can't access to the content but my Linux dmesg output says this:
Quote:

[11846.669494] usb 1-2: new low-speed USB device number 2 using xhci_hcd
[11846.826284] usb 1-2: New USB device found, idVendor=1949, idProduct=dead
[11846.826293] usb 1-2: New USB device strings: Mfr=0, Product=1, SerialNumber=0
[11846.826299] usb 1-2: Product: USB Charger
[11846.839445] input: USB Charger as /devices/pci0000:00/0000:00:1c.3/0000:05:00.0/usb1/1-2/1-2:1.0/0003:1949EAD.0002/input/input16
[11846.894473] hid-generic 0003:1949EAD.0002: input,hidraw1: USB HID v1.11 Device [USB Charger ] on usb-0000:05:00.0-2/input0
[11847.591743] usb 1-2: USB disconnect, device number 2
Do you think is there still a chance to resurrect it in same way?

Thank you in advance!
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Old 01-11-2016, 02:55 PM   #2
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Please post a photo of the screen. But from what you've described, it sound like a broken substrate and if so, It's dead Jim!
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Old 01-11-2016, 03:02 PM   #3
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Quote:
Originally Posted by JSWolf View Post
Please post a photo of the screen. But from what you've described, it sound like a broken substrate and if so, It's dead Jim!
Here it is:

[Oversized image removed by moderator, and replaced by attachment]

so, what's the prognosis?
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Old 01-11-2016, 04:45 PM   #4
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Old 01-11-2016, 04:49 PM   #5
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Yes, that is a broken screen substrate. If you happen to have a broken Kindle with a working screen (eBay usually has a few of these) you can put the two together and get one working device, but otherwise you are out of luck.
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Old 01-11-2016, 04:55 PM   #6
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Yes, that is a broken screen substrate. If you happen to have a broken Kindle with a working screen (eBay usually has a few of these) you can put the two together and get one working device, but otherwise you are out of luck.
Are you totally sure about it? it hasn't received any hits or stuff like that

I've just seen that maybe I can access to the Kindle via the serial port but this screen thing is not what I was expecting :/
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Old 01-11-2016, 05:11 PM   #7
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Quote:
Originally Posted by locus View Post
Are you totally sure about it? it hasn't received any hits or stuff like that
It doesn't need to be hit, any pinpoint pressure on the screen or torquing of the device will crack the screen as well. My husband had his first Kindle in his bag, with a thick Oberon cover on it. Something in the bag got pushed against the Kindle while he was commuting and broke the screen.
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Old 01-11-2016, 05:12 PM   #8
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Quote:
Originally Posted by locus View Post
Here it is:

[Oversized image removed by moderator]

so, what's the prognosis?
Prognosis is you need to attach the image to the message so we can see it.
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Old 01-11-2016, 05:17 PM   #9
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Prognosis is you need to attach the image to the message so we can see it.

upload

hope now it's ok
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Old 01-11-2016, 05:18 PM   #10
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It doesn't need to be hit, any pinpoint pressure on the screen or torquing of the device will crack the screen as well. My husband had his first Kindle in his bag, with a thick Oberon cover on it. Something in the bag got pushed against the Kindle while he was commuting and broke the screen.
ok, but there was no pressure, I just inserted it in the wall charger then it got blocked and I pressed the power button for 30+ seconds.. then destroyed
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Old 01-11-2016, 05:55 PM   #11
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The final break may not happen at the time the stress is applied to the screen. The substrate is nearly as thin as a piece of paper (do a search on here for teardown pictures if you want to see it). It could have developed a stress fracture that you wouldn't see and then at some later point just a bump or expansion/contraction from a small temperature change could have caused it to completely break.

And IMHO I think bending/twisting pressure is the biggest killer.
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Old 01-11-2016, 06:00 PM   #12
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The final break may not happen at the time the stress is applied to the screen. The substrate is nearly as thin as a piece of paper (do a search on here for teardown pictures if you want to see it). It could have developed a stress fracture that you wouldn't see and then at some later point just a bump or expansion/contraction from a small temperature change could have caused it to completely break.

And IMHO I think bending/twisting pressure is the biggest killer.
mmm I understand :/

it's so fragile then.. should I buy a new ebook reader then? no hope to repair it right?
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Old 01-11-2016, 06:23 PM   #13
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I've had a Reader since either the end of 2006 or the beginning of 2007 and I've not broken the screen. I'm on Reader #6 and not a broken screen in the lot.

Sony Reader PRS-500
Sony Reader PRS-505
Sony Reader PRS-650
Sony Reader PRS-T1
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Old 01-11-2016, 06:30 PM   #14
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not a Kindle Paperwhite thought
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Old 01-11-2016, 06:42 PM   #15
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Quote:
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not a Kindle Paperwhite thought
Not a Kindle Paperwhite. But, all of these Readers I have had/have all have the same glass substrate as the Kindle.'
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