Glo Kobo Glo frozen on sleeping mode forerver

redplanet · 11-05-2015, 05:23 AM

I had a Kobo Glo and updated to the new version (3.18.0). Yesterday, my glo froze up completely on a sleep screen with a cover book when i want to wake up it.

I tried basic reset, paper clip reset, factory reset with hold light button and slide power. With factory rest, i got the red light, and then the LED flashing for a couple of minutes, but at the end of it, my Kobo Glo was still frozen on the same ebook cover.

I also tried connect device to desktop. I see light change green and blue, but don't display connect screen (still display sleeping screen with ebook cover). Then i tried touch random on right side of the screen, wow, my kobo connected with desktop, because i touched connect button on screen randomly.

I also testing light button, power button,they are working normally. So i don't know how i can clear the sleeping mode? Please help me since i don't have any more idea for this situation

Desdinova · 11-05-2015, 09:21 AM

Any of these help?

https://www.kobo.com/help/en-US/arti...ura-hdkobo-glo

OOPs you have

Is it fully charged?

Desdinova · 11-05-2015, 09:23 AM

Is it in a sleep cover case? Is the magnet perhaps fooling it?

davidfor · 11-05-2015, 04:54 PM

Quote:

Originally Posted by redplanet

I had a Kobo Glo and updated to the new version (3.18.0). Yesterday, my glo froze up completely on a sleep screen with a cover book when i want to wake up it.

I tried basic reset, paper clip reset, factory reset with hold light button and slide power. With factory rest, i got the red light, and then the LED flashing for a couple of minutes, but at the end of it, my Kobo Glo was still frozen on the same ebook cover.

I also tried connect device to desktop. I see light change green and blue, but don't display connect screen (still display sleeping screen with ebook cover). Then i tried touch random on right side of the screen, wow, my kobo connected with desktop, because i touched connect button on screen randomly.

I also testing light button, power button,they are working normally. So i don't know how i can clear the sleeping mode? Please help me since i don't have any more idea for this situation

A fixed image on the screen, the LED changes when you connect to a PC or do something, and when connected to the PC you can tap the screen in the right place and the PC sees the device. All that suggests the screen has been broken somehow. If your lucky, it might be the cable has come lose. But it is more likely that some physical damage has happened.

There are several photos of damaged screens in threads here. You can compare those to what you are seeing. Or take a clear photo of the screen and post it for people here to see.

redplanet · 11-05-2015, 09:31 PM

this is my screen device

[Image violates Posting Guidelines for size - MODERATOR]

redplanet · 11-05-2015, 09:36 PM

Quote:

Originally Posted by Desdinova

Is it in a sleep cover case? Is the magnet perhaps fooling it?

no, i didn't use cover case for my glo

Ripplinger · 11-05-2015, 09:42 PM

That's a broken substrate and was just coincidence that it appeared with the new firmware update. It results from some damage, like something pressing against the screen, or flexing the reader a bit can crack it as well. There's no fix for it unfortunately other than getting a new reader and being more careful and probably use a good cover with it.

You'll need to edit your post and upload the image to MR so it won't be deleted when a mod comes by and sees the image (the size is larger than allowed for inline images).

davidfor · 11-05-2015, 09:48 PM

Yep, broken screen. With the way the lines are, I wonder if something has hit it a little bit above the name "Nguyen". Replacement screens aren't readily available and aren't cheap. So, as Ripplinger said, the only real choice is a new ereader.

meeera · 11-05-2015, 09:50 PM

Quote:

Originally Posted by davidfor

So, as Ripplinger said, the only real choice is a new ereader.

With a case this time.

redplanet · 11-05-2015, 10:05 PM

broken screen? so sad

Thanks all you for your quick supporting.

Dr. Drib · 11-06-2015, 09:52 AM

Moderator Notice

redplanet
Please take a few moments to read our Posting Guidelines, in particular the part about the maximum image size allowed (600x600 pixels). Images that violate those guidelines will be deleted.

It is every member's responsibility to read our Posting Guidelines and follow them.

Thanks.

hevi · 09-08-2017, 04:09 PM

Hello,

My Kobo glo hd has been bricked

Can someone be so kind to send me an sd image of this Kobo?

davidfor · 09-08-2017, 09:12 PM

PM sent.

And for anyone finding this thread, please use the dedicated thread for requesting images for your device.

Shanky · 09-10-2017, 01:21 PM

Quote:

Originally Posted by davidfor

PM sent.

And for anyone finding this thread, please use the dedicated thread for requesting images for your device.

Hi, David!

Could you send me an SD imagen for Kobo Glo HD plase? I don't know where I have to request .img files for my Kobo. Thank you very much and sorry for the inconvenience.

PeterT · 09-10-2017, 02:29 PM

See Need Kobo Glo HD SD Image for the preferred thread for Kobo Glo HD image requests

11-05-2015, 05:23 AM	#1
redplanet Junior Member Posts: 4 Karma: 10 Join Date: Nov 2015 Device: Kobo Glo	Kobo Glo frozen on sleeping mode forerver I had a Kobo Glo and updated to the new version (3.18.0). Yesterday, my glo froze up completely on a sleep screen with a cover book when i want to wake up it. I tried basic reset, paper clip reset, factory reset with hold light button and slide power. With factory rest, i got the red light, and then the LED flashing for a couple of minutes, but at the end of it, my Kobo Glo was still frozen on the same ebook cover. I also tried connect device to desktop. I see light change green and blue, but don't display connect screen (still display sleeping screen with ebook cover). Then i tried touch random on right side of the screen, wow, my kobo connected with desktop, because i touched connect button on screen randomly. I also testing light button, power button,they are working normally. So i don't know how i can clear the sleeping mode? Please help me since i don't have any more idea for this situation

11-05-2015, 09:31 PM	#5
redplanet Junior Member Posts: 4 Karma: 10 Join Date: Nov 2015 Device: Kobo Glo	this is my screen device [Image violates Posting Guidelines for size - MODERATOR] Last edited by Dr. Drib; 11-06-2015 at 09:40 AM.

11-05-2015, 09:42 PM	#7
Ripplinger 350 Hoarder Posts: 3,574 Karma: 8281267 Join Date: Dec 2010 Location: Midwest USA Device: Sony PRS-350, Kobo Glo & Glo HD, PW2	That's a broken substrate and was just coincidence that it appeared with the new firmware update. It results from some damage, like something pressing against the screen, or flexing the reader a bit can crack it as well. There's no fix for it unfortunately other than getting a new reader and being more careful and probably use a good cover with it. You'll need to edit your post and upload the image to MR so it won't be deleted when a mod comes by and sees the image (the size is larger than allowed for inline images). Last edited by Ripplinger; 11-05-2015 at 09:45 PM.

09-08-2017, 04:09 PM	#12
hevi Junior Member Posts: 1 Karma: 10 Join Date: Sep 2017 Device: Kobo glo hd	Kobo glo hd bricked Hello, My Kobo glo hd has been bricked Can someone be so kind to send me an sd image of this Kobo?

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11-05-2015, 09:21 AM	#2
Desdinova Eternal light Posts: 263 Karma: 1088802 Join Date: Jun 2015 Location: South Wales Device: Kobo Glo, Aura, Touch, H2O - now Aura One and Kindle Oasis 3	Any of these help? https://www.kobo.com/help/en-US/arti...ura-hdkobo-glo OOPs you have Is it fully charged?

11-05-2015, 09:23 AM	#3
Desdinova Eternal light Posts: 263 Karma: 1088802 Join Date: Jun 2015 Location: South Wales Device: Kobo Glo, Aura, Touch, H2O - now Aura One and Kindle Oasis 3	Is it in a sleep cover case? Is the magnet perhaps fooling it?

11-05-2015, 09:48 PM	#8
davidfor Grand Sorcerer Posts: 24,905 Karma: 47303824 Join Date: Jul 2011 Location: Sydney, Australia Device: Kobo:Touch,Glo, AuraH2O, GloHD,AuraONE, ClaraHD, Libra H2O; tolinoepos	Yep, broken screen. With the way the lines are, I wonder if something has hit it a little bit above the name "Nguyen". Replacement screens aren't readily available and aren't cheap. So, as Ripplinger said, the only real choice is a new ereader.

11-05-2015, 10:05 PM	#10
redplanet Junior Member Posts: 4 Karma: 10 Join Date: Nov 2015 Device: Kobo Glo	broken screen? so sad Thanks all you for your quick supporting.

11-06-2015, 09:52 AM	#11
Dr. Drib Grand Sorcerer Posts: 45,438 Karma: 59592133 Join Date: Jan 2007 Location: Peru Device: KINDLE: Oasis 3, Scribe (1st), Matcha; KOBO: Libra 2, Libra Colour	Moderator Notice redplanet Please take a few moments to read our Posting Guidelines, in particular the part about the maximum image size allowed (600x600 pixels). Images that violate those guidelines will be deleted. It is every member's responsibility to read our Posting Guidelines and follow them. Thanks.

09-08-2017, 09:12 PM	#13
davidfor Grand Sorcerer Posts: 24,905 Karma: 47303824 Join Date: Jul 2011 Location: Sydney, Australia Device: Kobo:Touch,Glo, AuraH2O, GloHD,AuraONE, ClaraHD, Libra H2O; tolinoepos	PM sent. And for anyone finding this thread, please use the dedicated thread for requesting images for your device.

09-10-2017, 02:29 PM	#15
PeterT Grand Sorcerer Posts: 13,505 Karma: 78910112 Join Date: Nov 2007 Location: Toronto Device: Libra H2O, Libra Colour	See Need Kobo Glo HD SD Image for the preferred thread for Kobo Glo HD image requests

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