Night Reading Kindle Paperwhite vs Voyage - Page 3

emmabee · 08-03-2015, 04:15 PM

Quote:

Originally Posted by HarryT

Sure you can. You can return it for any reason.

Once it is opened it is no longer classed as new. You are not entitled to a refund on a non faulty opened item. They can not resell it as new in the UK, because once it is opened or used by a customer it becomes legally a secondhand item.

Amazon UK

Quote:

We reserve the right to refuse returns or to charge you our fees and expenses if the product isn't received in new, unopened condition.

Amazon UK

Quote:

You can return any Kindle e-reader, Fire tablet or Amazon Fire TV devices or accessories you purchased directly from Amazon.co.uk for a full refund within 30 days of the day you received it as long as it is in new condition

The Trades Descriptions Act

Quote:

The Trades Descriptions Act and the Sale of Goods Act both say that goods have to be described accurately.
"Even if something is bought and then brought back the next day it is still secondhand," a spokesman for the Department of Trade and Industry said.

http://www.telegraph.co.uk/news/ukne...new-again.html

JSWolf · 08-03-2015, 09:01 PM

Quote:

Originally Posted by voracious71

I would get Nan a Voyage. The light adjusts itself, and I like the feel of the screen better. I use the Voyage at home for reading in bed. The PW3 is my travel ereader.

Regarding the cost, I would get my grandmother a Voyage, if she were still alive. She was worth it...

I've had to turn off the light sensor on my laptop because it would change the brightness too low. I would find the adaptive lighting to be annoying. Once I find a light level that works for me, I do not want the light level changed.

JSWolf · 08-03-2015, 09:04 PM

Quote:

Originally Posted by emmabee

I'd almost settled on the Voyage. Then nan started on about her friends light being too bright.

If the light is too bright, just lower it. Problem solved. Your nan's friend probably showed her the light at a high level. All front lit Readers (that I know of) go from not bright enough to too bright with just right someplace in between.

HarryT · 08-04-2015, 02:01 AM

Quote:

Originally Posted by emmabee

Once it is opened it is no longer classed as new. You are not entitled to a refund on a non faulty opened item. They can not resell it as new in the UK, because once it is opened or used by a customer it becomes legally a secondhand item.

Amazon have a returns policy which is much more generous than the law requires. Believe me, you can return a Kindle after it's been opened and used: I've done so myself.

Josieb1 · 08-04-2015, 03:14 AM

Quote:

Originally Posted by HarryT

Amazon have a returns policy which is much more generous than the law requires. Believe me, you can return a Kindle after it's been opened and used: I've done so myself.

Me too. Ring customer services to place the order if you want to be sure but they will tell you you can too.

HarryT · 08-04-2015, 03:26 AM

I suspect the "We reserve the right to refuse returns" clause is there to prevent people from (for example) buying a camera, using it on their summer holiday, and then returning it in obviously "well-used" condition. Return a product in "as new" state and there's never (in my experience, at least) any problem, as long as you don't make a habit of buying big-ticket items and then returning them (for which behaviour Amazon can, and do, close people's accounts). Genuine and occasional returns, though, Amazon are great for.

emmabee · 08-04-2015, 03:57 AM

I've settled on the Paperwhite 3. Thanks to everyone for your input it's appreciated.
Are the dimensions of the Paperwhite 3 identical to the Paperwhite 2? For case purposes? A close fitting hard backed shell case.

P.S. A very special thank you to the person who suggested we didn't value our grandmother if we bought her the less expensive model

HarryT · 08-04-2015, 04:15 AM

Yes, all PW models have the same physical dimensions. All PW cases fit any PW model.

emmabee · 08-04-2015, 04:20 AM

Quote:

Originally Posted by HarryT

Yes, all PW models have the same physical dimensions. All PW cases fit any PW model.

Thanks for that,

we got her a fancy Fintie case for the Kindle (basic model) she has now. And she picked another Fintie for the Paperwhite 3 but I just noticed that unlike all the other Fintie Paperwhite cases it doesn't say it fits the latest Paperwhite. All the other Fintie's mention it explicitly
The case is here

http://www.amazon.co.uk/Fintie-Kindl...ct_top?ie=UTF8

Fintie Kindle Paperwhite SmartShell Case - The Thinnest and Lightest Leather Cover for Amazon Kindle Paperwhite (2014 2013 2012 Versions with 6" Display and Built-in Light), Stained Glass Mosaic

patrickt · 08-04-2015, 07:43 AM

Quote:

Originally Posted by HarryT

Amazon have a returns policy which is much more generous than the law requires. Believe me, you can return a Kindle after it's been opened and used: I've done so myself.

I bought a Paperwhite 2. A couple of weeks later the Paperwhite 3 was announced. I contacted Kindle and chatted with a customer service rep and said that the Paperwhite 2 was fine but since the Paperwhite 3 was the same price I'd like to return it and buy the newer one. I also said that if my request was refused I wouldn't be upset. My call was forwarded to a supervisor.

The supervisor put me on hold and when she came on she said, "I've been checking and you're on your last day. I have already sent you shipping labels. If you can get it into the hands of a shipping agent today, you're good to go."

Bingo. UPS is only a couple of blocks away, I had the box from my PW2, and I ran, not too fact, I'm old, to the UPS office. The door was locked. The manager saw me, opened the door, I explained the problem, and he spent fifteen minutes getting my package all ready. Then he smiled, handed me a form, and said, "You package is now in our hands."

Amazon Kindle is, in my opinion, great when it comes to customer service.

Sydney's Mom · 08-28-2015, 11:32 AM

For reading in bed, I usually start with about 1/4 of the light bars, and turn it down from there. The longer I am reading, the dimmer it gets as my eyes adjust to the dark. I use the PW, and love it.

Qubezo · 09-13-2015, 05:24 AM

Quote:

Originally Posted by emmabee

Thanks for that,

we got her a fancy Fintie case for the Kindle (basic model) she has now. And she picked another Fintie for the Paperwhite 3 but I just noticed that unlike all the other Fintie Paperwhite cases it doesn't say it fits the latest Paperwhite. All the other Fintie's mention it explicitly
The case is here

http://www.amazon.co.uk/Fintie-Kindl...ct_top?ie=UTF8

Fintie Kindle Paperwhite SmartShell Case - The Thinnest and Lightest Leather Cover for Amazon Kindle Paperwhite (2014 2013 2012 Versions with 6" Display and Built-in Light), Stained Glass Mosaic

Does your Nan have any problem with the lighting and sleep after using Paperwhite 3?

Branch Delay · 09-13-2015, 04:22 PM

Does anyone know of an amber/yellow colored screen protector for the paperwhite? I'd really like to reduce blue light at night while reading but haven't found anything for sale other than some sketchy "low blue light" filters that don't appear to do anything.

HarryT · 09-13-2015, 04:29 PM

If all else fails you could make one yourself from a piece of "colour gel" - the colour filters used for theatrical lighting.

EDIT: ... although I don't know if the touchscreen would work through. Probably not, so not a good idea.

Branch Delay · 09-13-2015, 04:54 PM

Not sure. I think the touch screen works through plastic bags, maybe that would work. Would rather just buy something properly sized though.

You'd think there would be a small market for something like this. Beats the pants off wearing blue-blocking amber sunglasses.

View Poll Results: For Night Reading which would you pick?
Kindle Paperwhite	12	23.53%
Kindle Voyage	35	68.63%
Put your nan up for adoption - it'll be cheaper	4	7.84%
Voters: 51. You may not vote on this poll

09-13-2015, 04:29 PM	#44
HarryT eBook Enthusiast Posts: 85,548 Karma: 93383099 Join Date: Nov 2006 Location: UK Device: Kindle Oasis 2, iPad Pro 10.5", iPhone 6	If all else fails you could make one yourself from a piece of "colour gel" - the colour filters used for theatrical lighting. EDIT: ... although I don't know if the touchscreen would work through. Probably not, so not a good idea. Last edited by HarryT; 09-13-2015 at 04:37 PM.

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08-04-2015, 03:26 AM	#36
HarryT eBook Enthusiast Posts: 85,548 Karma: 93383099 Join Date: Nov 2006 Location: UK Device: Kindle Oasis 2, iPad Pro 10.5", iPhone 6	I suspect the "We reserve the right to refuse returns" clause is there to prevent people from (for example) buying a camera, using it on their summer holiday, and then returning it in obviously "well-used" condition. Return a product in "as new" state and there's never (in my experience, at least) any problem, as long as you don't make a habit of buying big-ticket items and then returning them (for which behaviour Amazon can, and do, close people's accounts). Genuine and occasional returns, though, Amazon are great for.

08-04-2015, 03:57 AM	#37
emmabee Connoisseur Posts: 81 Karma: 110 Join Date: Oct 2012 Device: Kindle, Paperwhite, Oasis, Kobo Elipsa 2E	I've settled on the Paperwhite 3. Thanks to everyone for your input it's appreciated. Are the dimensions of the Paperwhite 3 identical to the Paperwhite 2? For case purposes? A close fitting hard backed shell case. P.S. A very special thank you to the person who suggested we didn't value our grandmother if we bought her the less expensive model

08-04-2015, 04:15 AM	#38
HarryT eBook Enthusiast Posts: 85,548 Karma: 93383099 Join Date: Nov 2006 Location: UK Device: Kindle Oasis 2, iPad Pro 10.5", iPhone 6	Yes, all PW models have the same physical dimensions. All PW cases fit any PW model.

08-28-2015, 11:32 AM	#41
Sydney's Mom Wizard Posts: 2,899 Karma: 6995721 Join Date: Dec 2008 Location: Idaho, on the side of a mountain Device: Kindle Oasis, Fire 3d Gen and 5th Gen and Samsung Tab S	For reading in bed, I usually start with about 1/4 of the light bars, and turn it down from there. The longer I am reading, the dimmer it gets as my eyes adjust to the dark. I use the PW, and love it.

09-13-2015, 04:22 PM	#43
Branch Delay Connoisseur Posts: 95 Karma: 1699999 Join Date: Aug 2015 Device: Voyage	Does anyone know of an amber/yellow colored screen protector for the paperwhite? I'd really like to reduce blue light at night while reading but haven't found anything for sale other than some sketchy "low blue light" filters that don't appear to do anything.

09-13-2015, 04:54 PM	#45
Branch Delay Connoisseur Posts: 95 Karma: 1699999 Join Date: Aug 2015 Device: Voyage	Not sure. I think the touch screen works through plastic bags, maybe that would work. Would rather just buy something properly sized though. You'd think there would be a small market for something like this. Beats the pants off wearing blue-blocking amber sunglasses.