Need a little help...

nremondelli · 12-20-2008, 02:53 PM

I'm on my second Kindle. The first one had a white line going down the screen. The second one doesn't seem as fast to refresh, but that's not the weird thing. Every few page turns it doesn't flash black like it is supposed to; instead, the letters seems to disintegrate and are replaced with the new ones. I have a short video of it here:

http://www.youtube.com/watch?v=Q2eJyZbJxP8

Anyone else experience this? Would you call this abnormal?

desertgrandma · 12-20-2008, 03:06 PM

Quote:

Originally Posted by nremondelli

I'm on my second Kindle. The first one had a white line going down the screen. The second one doesn't seem as fast to refresh, but that's not the weird thing. Every few page turns it doesn't flash black like it is supposed to; instead, the letters seems to disintegrate and are replaced with the new ones. I have a short video of it here:

http://www.youtube.com/watch?v=Q2eJyZbJxP8

Anyone else experience this? Would you call this abnormal?

You really need to call Kindle support. They are the experts on Kindle malfunctions.......Good luck!

nremondelli · 12-20-2008, 03:22 PM

I did, and they will replace it, but I'm not sure if it's abnormal and without them seeing it, I am not sure they will be able to tell me either. I don't want to go through the trouble (and waste) to get another replacement if this is normal...

bwaldron · 12-22-2008, 02:33 AM

Quote:

Originally Posted by nremondelli

Anyone else experience this? Would you call this abnormal?

I've seen a similar effect on my Kindle, but only when paging rather fast through a book, not in normal reading mode/speed.

nremondelli · 12-23-2008, 07:57 AM

Well, they are sending me a new one today regardless so we'll see...

This will be my third.

Lilly · 12-24-2008, 11:00 AM

Quote:

Originally Posted by nremondelli

Well, they are sending me a new one today regardless so we'll see...

This will be my third.

Let me know if it still does it, once you receive it. Mine does the same thing and I did not know it was a flaw. It was irritating at 1st but then I got use to it. I definitely want a replacement if that's not normal behavior; I've had it less then 2 months.

nremondelli · 12-24-2008, 11:32 AM

I think it is still debatable if it is a flaw. Amazon customer service wasn't even sure. All I know is my first Kindle (which was perfect except for a clear line going down the center of the screen) didn't do it and refreshed quicker; this one seemed sluggish. I actually find it more annoying then when the screen refreshes black...

New one arrived last night. I'll check it out later and let you know...

nremondelli · 12-24-2008, 01:06 PM

Well, the new one does it too which, unless I have the worst luck ever, leads me to believe it's normal.

Lilly · 12-24-2008, 01:43 PM

Quote:

Originally Posted by nremondelli

Well, the new one does it too which, unless I have the worst luck ever, leads me to believe it's normal.

Thank you for letting me know. As I said, mine does it too; so maybe it's all the new ones that do it. I received mine on October 30th, so it's almost 2 months old.

lilac_jive · 12-24-2008, 02:44 PM

That is kinda goofy. How many books are you putting on it?

My Reader does something kind of similar, but only when it is really cold.

nremondelli · 12-24-2008, 03:15 PM

I'm not sure what is goofy. The problem? The post? Please elaborate.

I only have about ten books on it. It isn't bogged down one bit.

Lilly · 12-24-2008, 03:45 PM

Quote:

Originally Posted by lilac_jive

That is kinda goofy. How many books are you putting on it?

My Reader does something kind of similar, but only when it is really cold.

I only have 25 books on the Kindle. I hope that not to much since I have 45 books on my Sony with no problems. I'm not one to keep huge libraries on my reader, prefer to have them on computer harddrive.

lilac_jive · 12-24-2008, 03:55 PM

Quote:

Originally Posted by nremondelli

I'm not sure what is goofy. The problem? The post? Please elaborate.

I only have about ten books on it. It isn't bogged down one bit.

Sorry, the flashing is goofy. Maybe if you power it down, let it charge for a day, it might help. Or disable the wifi? I'll have to check my stepdad's kindle to see if it does that.

12-20-2008, 02:53 PM	#1
nremondelli Zealot Posts: 122 Karma: 52 Join Date: Nov 2008 Device: none	Need a little help... I'm on my second Kindle. The first one had a white line going down the screen. The second one doesn't seem as fast to refresh, but that's not the weird thing. Every few page turns it doesn't flash black like it is supposed to; instead, the letters seems to disintegrate and are replaced with the new ones. I have a short video of it here: http://www.youtube.com/watch?v=Q2eJyZbJxP8 Anyone else experience this? Would you call this abnormal?

12-20-2008, 03:22 PM	#3
nremondelli Zealot Posts: 122 Karma: 52 Join Date: Nov 2008 Device: none	I did, and they will replace it, but I'm not sure if it's abnormal and without them seeing it, I am not sure they will be able to tell me either. I don't want to go through the trouble (and waste) to get another replacement if this is normal...

12-23-2008, 07:57 AM	#5
nremondelli Zealot Posts: 122 Karma: 52 Join Date: Nov 2008 Device: none	Well, they are sending me a new one today regardless so we'll see... This will be my third.

12-24-2008, 11:32 AM	#7
nremondelli Zealot Posts: 122 Karma: 52 Join Date: Nov 2008 Device: none	I think it is still debatable if it is a flaw. Amazon customer service wasn't even sure. All I know is my first Kindle (which was perfect except for a clear line going down the center of the screen) didn't do it and refreshed quicker; this one seemed sluggish. I actually find it more annoying then when the screen refreshes black... New one arrived last night. I'll check it out later and let you know...

12-24-2008, 01:06 PM	#8
nremondelli Zealot Posts: 122 Karma: 52 Join Date: Nov 2008 Device: none	Well, the new one does it too which, unless I have the worst luck ever, leads me to believe it's normal.

12-24-2008, 02:44 PM	#10
lilac_jive Grand Sorcerer Posts: 5,870 Karma: 27376 Join Date: Dec 2008 Location: Pennsylvania Device: PRS-505	That is kinda goofy. How many books are you putting on it? My Reader does something kind of similar, but only when it is really cold.

12-24-2008, 03:15 PM	#11
nremondelli Zealot Posts: 122 Karma: 52 Join Date: Nov 2008 Device: none	I'm not sure what is goofy. The problem? The post? Please elaborate. I only have about ten books on it. It isn't bogged down one bit.