Kobo Glo HD - Page 89

PeterT · 06-09-2015, 05:38 PM

Resetting would not need access to the pin hole....

davidfor · 06-09-2015, 08:24 PM

Quote:

Originally Posted by Gabriel.Voyager

With Calibre all ok, but when i unplug the H20 and start to processed the new books in kepub remains blocked at the 6%
I've to reset and phisically remove the kepub converted with the extended and the device start to work normally.
If i convert the ePub with the KePub Output and send the kepub to the device without the extended all work fine.

I've this problem with an older version of Kobo, maybe 3.08 i don't remember, i never tried again with the newest version of firmware.

The usual reason for hangs when processing books is bad books. It might mean there was an issue with the ToC in the books. The extended driver doesn't touch this, but the conversion does. If you see something like this again, it would be interesting to look at the books you sent and see if they are the problem.

rgeorg · 06-10-2015, 02:04 AM

It is the (paper clip) Reset Hole - so I assume it is the hard reset button of last recourse. The Power ON/OFF button may work as a (soft?) reset, but I haven't tried it. This functionality is not in the Users Guide. Is that what you are referring to? I have submitted a question on the Kobo website about this. I've also purchased a spare case to use if I do run into problems, assuming I can get the device out without breaking it!

The most recent post that I see (davidfor) states that a bad book conversion is the culprit, in which case I may still have problems if I convert to kepub. Changing the file ending to ".kepub.epub" worked and I can open the book file now.

I'll just read for a few days and see if the page-turn time difference is noticeable or annoying.

On the kindle, the reader just seems to try forever to index a "bad" book and wears down the battery. You can find the culprit book by searching for "." and then delete it with the PC.

davidfor · 06-10-2015, 02:56 AM

Quote:

Originally Posted by rgeorg

It is the (paper clip) Reset Hole - so I assume it is the hard reset button of last recourse. The Power ON/OFF button may work as a (soft?) reset, but I haven't tried it. This functionality is not in the Users Guide. Is that what you are referring to? I have submitted a question on the Kobo website about this. I've also purchased a spare case to use if I do run into problems, assuming I can get the device out without breaking it!

Here are how the buttons work:

Pushing the power button briefly puts the device to sleep.
Holding the power button down for a few seconds starts a shutdown. This is controlled and saves anything needed. At the end, the device is off and a "powered off" message will be displayed.
Holding the power button down for a lot long forces a power off. No saving done and is basically the same as holding the power button down in a PC. At the end, the device is off, but whatever was on the screen before is still there.
Pressing the pinhole reset button forces a soft reset of the device. Same as a above, but the device reboots immediately.
From off, hold the power button down and tap the bottom corners of the screen will do a factory reset. Everything will be wiped and you will be prompted to set the device up again.

Quote:

The most recent post that I see (davidfor) states that a bad book conversion is the culprit, in which case I may still have problems if I convert to kepub. Changing the file ending to ".kepub.epub" worked and I can open the book file now.

Not quite. You said that there were problems with the extended driver, but not when you sent the converted books. The extended driver doesn't do a full conversion, it just fiddles with the content. The conversion will rebuild the ToC and OPF. I believe these are what are read when the books are processed by the device. If this is the problem, I would expect sending the epubs through the KoboTouch driver would have the same problem.

Are you renaming the converted books, or the epubs?

rgeorg · 06-10-2015, 03:50 AM

[QUOTE=davidfor;3114819]Here are how the buttons work:

Pushing the power button briefly puts the device to sleep.
Holding the power button down for a few seconds starts a shutdown. This is controlled and saves anything needed. At the end, the device is off and a "powered off" message will be displayed.
Holding the power button down for a lot long forces a power off. No saving done and is basically the same as holding the power button down in a PC. At the end, the device is off, but whatever was on the screen before is still there.
From off, hold the power button down and tap the bottom corners of the screen will do a factory reset. Everything will be wiped and you will be prompted to set the device up again.

/QUOTE]

This is interesting information and good to know.
Question: Can I use the POWER button (after long press 15 secs) to restart (a soft reset, similar to the Reset Hole), instead of the more drastic Factory Reset, which would wipe out my data? Then I wouldn't have to worry about removing the device from the case at all (theoretically). I like the look and feel of the case. Even though I just ordered a spare case that is a slide-in sleep/wake less expensive version. Just in case.

That wasn't me who said something about the Extended driver - I've never used it, but I think I'll try...

I convert the epub book version to get a kepub version in Calibre, Save to Disk the .kepub version, and then rename it to .kepub.epub. I realize this is not efficient (to say the least!). However, usually when I add books to Calibre, I save (epub) books that I want to put on a reader immediately to a folder, so now I just add the conversion step, and then rename. It's not the best practices use of Calibre, but I try to save many books that I have collected over years and I have over 10000 in 5 databases. Even with a "toRead" flag it gets messy. My bad for being a packrat.
My house is a cluttered mess also.

I was planning just to use the Glo HD in my main house, at night. But I am so pleased with the screen that I've decided to retire all the other ereaders (use the kindles only to access Amazon bookstore) and carry the Glo HD with me to the country on weekends as well.

I appreciate your explanations. I never did use any more than the basic features on the Glo. I only used it part-time, using kindles during the daytime or on weekends.

Gabriel.Voyager · 06-10-2015, 04:12 AM

Quote:

Originally Posted by davidfor

The usual reason for hangs when processing books is bad books. It might mean there was an issue with the ToC in the books. The extended driver doesn't touch this, but the conversion does. If you see something like this again, it would be interesting to look at the books you sent and see if they are the problem.

One of the bad books was the calibre catalog of my library made in ePub and send to the device with the extended.
I've tried with other epubs and no one was send in kepub correctly by the extended.
So i've started to use the kepub output and convert in kepub (i love the reading stats) before sending to the device, i know that the extended is a faster and better solution, but now i'm used to the kepub output.

rog70 · 06-10-2015, 04:29 AM

Quote:

Originally Posted by davidfor

Here are how the buttons work:

Pushing the power button briefly puts the device to sleep.
Holding the power button down for a few seconds starts a shutdown. This is controlled and saves anything needed. At the end, the device is off and a "powered off" message will be displayed.
Holding the power button down for a lot long forces a power off. No saving done and is basically the same as holding the power button down in a PC. At the end, the device is off, but whatever was on the screen before is still there.
Pressing the pinhole reset button forces a soft reset of the device. Same as a above, but the device reboots immediately.
From off, hold the power button down and tap the bottom corners of the screen will do a factory reset. Everything will be wiped and you will be prompted to set the device up again.

I would like to ask the Kobo Glo HD owners, how fast the device wakes from sleep mode? Eg. it takes a second to display the last page I have read before going into sleep mode, or it takes 10 seconds etc.
I am currently vacillating betweeen the Kobo Glo HD and the Kindle Paperwhite and I think this information would be crucial

I have read a lot of test and watched a lot Youtube videos but couldn't find any information about this.

Thank you

Gabriel.Voyager · 06-10-2015, 04:41 AM

Quote:

Originally Posted by rog70

I would like to ask the Kobo Glo HD owners, how fast the device wakes from sleep mode? Eg. it takes a second to display the last page I have read before going into sleep mode, or it takes 10 seconds etc.
I am currently vacillating betweeen the Kobo Glo HD and the Kindle Paperwhite and I think this information would be crucial

I have read a lot of test and watched a lot Youtube videos but couldn't find any information about this.

Thank you

My Kobo Glo HD take 1 second to wake up and display the last page when i use the official cover, i've clocked it

1 second also if i use the power botton.

rog70 · 06-10-2015, 05:16 AM

Quote:

Originally Posted by Gabriel.Voyager

My Kobo Glo HD take 1 second to wake up and display the last page when i use the official cover, i've clocked it

1 second also if i use the power botton.

Thank you, now I only have to wait until our national currency becomes a little stronger to order a Kobo

davidfor · 06-10-2015, 09:07 AM

Quote:

Originally Posted by rgeorg

This is interesting information and good to know.
Question: Can I use the POWER button (after long press 15 secs) to restart (a soft reset, similar to the Reset Hole), instead of the more drastic Factory Reset, which would wipe out my data? Then I wouldn't have to worry about removing the device from the case at all (theoretically). I like the look and feel of the case. Even though I just ordered a spare case that is a slide-in sleep/wake less expensive version. Just in case.

I thought that's what I was saying

The ONLY thing that should remove your data is a factory reset. There are three ways to initiate on:

From off, hold the power button down and tap the bottom corners of the screen will do a factory reset. Everything will be wiped and you will be prompted to set the device up again.
From the "Device information" page of the settings.
Rebooting four times and nickel not starting properly.

The only other thing is if the database on the device gets corrupted. In that case, it has to be recreated but you don't lose the books.

Quote:

That wasn't me who said something about the Extended driver - I've never used it, but I think I'll try...

Sorry, mixing the posts up.

rgeorg · 06-10-2015, 09:15 AM

I heard back (very promptly) from the Kobo online help folks. Didn't address my complaint of the cover - do they cover developers never talk to the device designers??? - but did a nice job of explaining the button functionality. Put together with post (davidfor) on how to do a Factory reset with the power button and pressing the side of the case, and there may be an entire solution!

Factory Reset: "From off, hold the power button down and tap the bottom corners of the screen will do a factory reset. Everything will be wiped and you will be prompted to set the device up again."

from the Kobo Help folks:
"Before attempting these steps, please ensure your Kobo Glo HD has been charged for a minimum of three (3) hours and then try powering it off and on.

Try a simple reboot of the device:
1. Hold down the power button for eight seconds and release it.
2. Press the power button once more firmly to reboot the device."

davidfor · 06-10-2015, 10:03 AM

Quote:

Originally Posted by rgeorg

I heard back (very promptly) from the Kobo online help folks. Didn't address my complaint of the cover - do they cover developers never talk to the device designers??? - but did a nice job of explaining the button functionality. Put together with post (davidfor) on how to do a Factory reset with the power button and pressing the side of the case, and there may be an entire solution!

A factory reset "with the power button and pressing the side of the case"? Huh? There are no buttons or sensors in the sides to do that.

Quote:

Factory Reset: "From off, hold the power button down and tap the bottom corners of the screen will do a factory reset. Everything will be wiped and you will be prompted to set the device up again."

from the Kobo Help folks:
"Before attempting these steps, please ensure your Kobo Glo HD has been charged for a minimum of three (3) hours and then try powering it off and on.

Try a simple reboot of the device:
1. Hold down the power button for eight seconds and release it.
2. Press the power button once more firmly to reboot the device."

That is how to force the device off and then on again. But, you would normally only use it if the device was not responding. A shorter push will do a clean shutdown which is preferable.

rgeorg · 06-10-2015, 11:21 AM

Yes, exactly. A normal shutdown is a shorter push, as described in the Users Guide. A reboot (which I think is also termed a reset) is for when the device is unresponsive. In this case I would prefer to use the Reset Hole - which is not accessible on my device due to the faulty cover. Saves data which is on the device.

A Factory Reset is again more severe, if all else fails, and will set the device back to its original state (no books, login, settings, etc). Wipes out all user data.

Sorry to beleaguer what is probably straitforward to many, but I do feel better knowing at least some work-arounds for the Reset Hole.

Thanks, I appreciate it!

chanfm · 06-11-2015, 11:09 AM

My brand new Glo HD has hung. Unresponsive. I have tried all the above suggestions to re-set/reboot etc but no success. Is there any other way? What can I do if I manage to open the back cover? Help!

I also have a H2O and a Mini. I tried to delete a collection but am unable to do so. I do a long press and various options pop up. I choose delete but nothing happens. Any suggestions?

Btw, despite my problems, the Kobos have been brilliant and I am happy with them.

bilaly · 06-11-2015, 11:31 AM

[Images violates Posting Guidelines for size- MODERATOR]

hi guys.

was out at WHSmith today (UK stationary shop) and saw the kobo glow hd. it's awesome and i'm buying one at the weekend. anyway i took a pic of the box since everywhere even the kobo website says no expandable storage but it says it is upto 32gb on the box.

06-10-2015, 02:04 AM	#1323
rgeorg Guru Posts: 675 Karma: 3314796 Join Date: Mar 2009 Location: Europe & USA Device: K3/3G(2x), Glo HD, Amazon Voyage	It is the (paper clip) Reset Hole - so I assume it is the hard reset button of last recourse. The Power ON/OFF button may work as a (soft?) reset, but I haven't tried it. This functionality is not in the Users Guide. Is that what you are referring to? I have submitted a question on the Kobo website about this. I've also purchased a spare case to use if I do run into problems, assuming I can get the device out without breaking it! The most recent post that I see (davidfor) states that a bad book conversion is the culprit, in which case I may still have problems if I convert to kepub. Changing the file ending to ".kepub.epub" worked and I can open the book file now. I'll just read for a few days and see if the page-turn time difference is noticeable or annoying. On the kindle, the reader just seems to try forever to index a "bad" book and wears down the battery. You can find the culprit book by searching for "." and then delete it with the PC. Last edited by rgeorg; 06-10-2015 at 02:06 AM.

06-10-2015, 03:50 AM	#1325
rgeorg Guru Posts: 675 Karma: 3314796 Join Date: Mar 2009 Location: Europe & USA Device: K3/3G(2x), Glo HD, Amazon Voyage	[QUOTE=davidfor;3114819]Here are how the buttons work: Pushing the power button briefly puts the device to sleep. Holding the power button down for a few seconds starts a shutdown. This is controlled and saves anything needed. At the end, the device is off and a "powered off" message will be displayed. Holding the power button down for a lot long forces a power off. No saving done and is basically the same as holding the power button down in a PC. At the end, the device is off, but whatever was on the screen before is still there. From off, hold the power button down and tap the bottom corners of the screen will do a factory reset. Everything will be wiped and you will be prompted to set the device up again. /QUOTE] This is interesting information and good to know. Question: Can I use the POWER button (after long press 15 secs) to restart (a soft reset, similar to the Reset Hole), instead of the more drastic Factory Reset, which would wipe out my data? Then I wouldn't have to worry about removing the device from the case at all (theoretically). I like the look and feel of the case. Even though I just ordered a spare case that is a slide-in sleep/wake less expensive version. Just in case. That wasn't me who said something about the Extended driver - I've never used it, but I think I'll try... I convert the epub book version to get a kepub version in Calibre, Save to Disk the .kepub version, and then rename it to .kepub.epub. I realize this is not efficient (to say the least!). However, usually when I add books to Calibre, I save (epub) books that I want to put on a reader immediately to a folder, so now I just add the conversion step, and then rename. It's not the best practices use of Calibre, but I try to save many books that I have collected over years and I have over 10000 in 5 databases. Even with a "toRead" flag it gets messy. My bad for being a packrat. My house is a cluttered mess also. I was planning just to use the Glo HD in my main house, at night. But I am so pleased with the screen that I've decided to retire all the other ereaders (use the kindles only to access Amazon bookstore) and carry the Glo HD with me to the country on weekends as well. I appreciate your explanations. I never did use any more than the basic features on the Glo. I only used it part-time, using kindles during the daytime or on weekends. Last edited by rgeorg; 06-10-2015 at 03:56 AM.

06-10-2015, 09:15 AM	#1331
rgeorg Guru Posts: 675 Karma: 3314796 Join Date: Mar 2009 Location: Europe & USA Device: K3/3G(2x), Glo HD, Amazon Voyage	Clarifying button usage for reboot and factory reset I heard back (very promptly) from the Kobo online help folks. Didn't address my complaint of the cover - do they cover developers never talk to the device designers??? - but did a nice job of explaining the button functionality. Put together with post (davidfor) on how to do a Factory reset with the power button and pressing the side of the case, and there may be an entire solution! Factory Reset: "From off, hold the power button down and tap the bottom corners of the screen will do a factory reset. Everything will be wiped and you will be prompted to set the device up again." from the Kobo Help folks: "Before attempting these steps, please ensure your Kobo Glo HD has been charged for a minimum of three (3) hours and then try powering it off and on. Try a simple reboot of the device: 1. Hold down the power button for eight seconds and release it. 2. Press the power button once more firmly to reboot the device." Last edited by rgeorg; 06-10-2015 at 09:20 AM.

06-11-2015, 11:31 AM	#1335
bilaly Junior Member Posts: 9 Karma: 10 Join Date: Jun 2015 Location: London Device: Kobo Aura One	[Images violates Posting Guidelines for size- MODERATOR] hi guys. was out at WHSmith today (UK stationary shop) and saw the kobo glow hd. it's awesome and i'm buying one at the weekend. anyway i took a pic of the box since everywhere even the kobo website says no expandable storage but it says it is upto 32gb on the box. Attached Thumbnails Last edited by bilaly; 06-12-2015 at 11:17 AM. Reason: making image into attachment

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06-09-2015, 05:38 PM	#1321
PeterT Grand Sorcerer Posts: 13,545 Karma: 79436716 Join Date: Nov 2007 Location: Toronto Device: Libra H2O, Libra Colour	Resetting would not need access to the pin hole....

06-10-2015, 11:21 AM	#1333
rgeorg Guru Posts: 675 Karma: 3314796 Join Date: Mar 2009 Location: Europe & USA Device: K3/3G(2x), Glo HD, Amazon Voyage	Yes, exactly. A normal shutdown is a shorter push, as described in the Users Guide. A reboot (which I think is also termed a reset) is for when the device is unresponsive. In this case I would prefer to use the Reset Hole - which is not accessible on my device due to the faulty cover. Saves data which is on the device. A Factory Reset is again more severe, if all else fails, and will set the device back to its original state (no books, login, settings, etc). Wipes out all user data. Sorry to beleaguer what is probably straitforward to many, but I do feel better knowing at least some work-arounds for the Reset Hole. Thanks, I appreciate it!

06-11-2015, 11:09 AM	#1334
chanfm Enthusiast Posts: 49 Karma: 10 Join Date: Jul 2014 Device: Kobo H2O, Kobo Glo HD, Kobo Arc, Kindle PW3	My brand new Glo HD has hung. Unresponsive. I have tried all the above suggestions to re-set/reboot etc but no success. Is there any other way? What can I do if I manage to open the back cover? Help! I also have a H2O and a Mini. I tried to delete a collection but am unable to do so. I do a long press and various options pop up. I choose delete but nothing happens. Any suggestions? Btw, despite my problems, the Kobos have been brilliant and I am happy with them.