Kobo Discounts: Coupon Codes + Discussion

[Blue2u]

Originally Posted by lsn

If you 'sign out' from your account, the link will open correctly.
I created a new account and got $5.

This is what appears after the offer:
Offer valid only for persons creating a new account on www.kobo.com/5credit between April 20, 2015 12:00AM EST and October 31, 2015 at 11:59PM EST. $5 will appear as an account credit automatically in your Kobo account within half an hour after registration. $5 will be applied as a credit on first eBook purchase made on Kobo.com. Limit of one account credit per new registered user. This offer is not valid in conjunction with any other offer or promotion and cannot be used to adjust amount paid on previous purchases. Discounts cannot be applied nor the discount value refunded once a purchase is complete. Rakuten Kobo Inc. reserves the right to change or cancel the offer at any time without notice.

[Chapter One]

Thanks, I've just signed up a new account, so I assume I'll get the credit. However I cant see any where in my account that shows what, if any, credit I have. Where is it noted please?

Found it, sort of. Typical for Kobo, its very un-user-freindly. The only way to see what store credit you have is to go through the process of buying a book.

[Blue2u]

Originally Posted by Chapter One

Thanks, I've just signed up a new account, so I assume I'll get the credit. However I cant see any where in my account that shows what, if any, credit I have. Where is it noted please?

Found it, sort of. Typical for Kobo, its very un-user-freindly. The only way to see what store credit you have is to go through the process of buying a book.

Go to >My Account > Payment Information. If you have store credit it will show there as 'Store Credit Balance'.

[Chapter One]

Originally Posted by Blue2u

Go to >My Account > Payment Information. If you have store credit it will show there as 'Store Credit Balance'.

Thats what I would have thought too, but it didnt show there at all. The credit only showed up when I went to buy a book.

But now I have a new dilemma.
I used the store credit, and one of my precious 90% coupons, to buy a book. All good so far.
However when I click on the blue Adobe DRM EPub link for the book I bought, my ADE opens up and downloads a book about The Beatles! I've never heard of this book before and I certainly wouldnt read it. I want the book I paid for.
I've tried repeatedly downloading it but have only got numerous copies of the damn Beatles book.
I have just tried deleting and reinstalling ADE, along with deleting my authorisation info and authorising it again. I even deleted my ADE folder.
Whats going on?? Is the fault at my end, or has Kobo loaded the wrong book?

[BearMountainBooks]

Originally Posted by Chapter One

Thats what I would have thought too, but it didnt show there at all. The credit only showed up when I went to buy a book.

But now I have a new dilemma.
I used the store credit, and one of my precious 90% coupons, to buy a book. All good so far.
However when I click on the blue Adobe DRM EPub link for the book I bought, my ADE opens up and downloads a book about The Beatles! I've never heard of this book before and I certainly wouldnt read it. I want the book I paid for.
I've tried repeatedly downloading it but have only got numerous copies of the damn Beatles book.
I have just tried deleting and reinstalling ADE, along with deleting my authorisation info and authorising it again. I even deleted my ADE folder.
Whats going on?? Is the fault at my end, or has Kobo loaded the wrong book?

This is cruel, but:

Unbelievable.

[Blue2u]

Originally Posted by Chapter One

Thats what I would have thought too, but it didnt show there at all. The credit only showed up when I went to buy a book.

But now I have a new dilemma.
I used the store credit, and one of my precious 90% coupons, to buy a book. All good so far.
However when I click on the blue Adobe DRM EPub link for the book I bought, my ADE opens up and downloads a book about The Beatles! I've never heard of this book before and I certainly wouldnt read it. I want the book I paid for.
I've tried repeatedly downloading it but have only got numerous copies of the damn Beatles book.
I have just tried deleting and reinstalling ADE, along with deleting my authorisation info and authorising it again. I even deleted my ADE folder.
Whats going on?? Is the fault at my end, or has Kobo loaded the wrong book?

Try opening the book to see if it's what you ordered, or in fact the Beatles book. I've downloaded books from Kobo before that showed all information incorrectly when loading, but when opened was in fact the book I ordered.

[Chapter One]

Originally Posted by BearMountainBooks

This is cruel, but:

Unbelievable.

I dont even like The Beatles

[Chapter One]

Originally Posted by Blue2u

Try opening the book to see if it's what you ordered, or in fact the Beatles book. I've downloaded books from Kobo before that showed all information incorrectly when loading, but when opened was in fact the book I ordered.

Its definitely The Beatles. It wasnt a cheap book either. So weird.
I have emailed Kobo. Hopefully I'll hear back in a few days and get it resolved *sigh*

I just tried downloading the book via the app on my tablet. When I sync'd the app it showed the correct book, but when I open the book, it was The Beatles.
Madness.

Sorry for going so OT. Here is a code of 40% off to make amends. It doesnt appear to be for any specific list and I dont know if its single use or not: Promo Code: SGDFB

[Lynx-lynx]

Originally Posted by Chapter One

Thats what I would have thought too, but it didnt show there at all. The credit only showed up when I went to buy a book.

But now I have a new dilemma.
I used the store credit, and one of my precious 90% coupons, to buy a book. All good so far.
However when I click on the blue Adobe DRM EPub link for the book I bought, my ADE opens up and downloads a book about The Beatles! I've never heard of this book before and I certainly wouldnt read it. I want the book I paid for.
I've tried repeatedly downloading it but have only got numerous copies of the damn Beatles book.
I have just tried deleting and reinstalling ADE, along with deleting my authorisation info and authorising it again. I even deleted my ADE folder.
Whats going on?? Is the fault at my end, or has Kobo loaded the wrong book?

Ummm ..... what 90% coupon?!?!

[Chapter One]

Originally Posted by Lynx-lynx

Ummm ..... what 90% coupon?!?!

I got 3 when I complained about not getting them from the recent promotion.

Well, I've just made things even worse. While trying to get the correct book through the app I have somehow managed to delete the book from my library altogether.
So now I have no book at all, no store credit and no 90% coupon.
I'd tell you all what I think of Kobo right now, but I'm pretty sure my account here would be closed for use of filthy language.

[issybird]

Originally Posted by Chapter One

I'd tell you all what I think of Kobo right now, but I'm pretty sure my account here would be closed for use of filthy language.

Oh, the irony. Although already a customer, you opened a new account to take advantage of a $5 credit for new customers. Then you used it in combination with a coupon you got for referring yourself as a new customer. Kobo screws up, then you screw up, and you've got bupkes.

Seriously, you have to see the humor here. It's only because Kobo is so incompetent that we get all this largesse. They give with one hand and take away with another. But I'd say the honors are evenly distributed here. It's hardly a situation for bad language. It's not as if you weren't taking advantage of their screwedupness in the first place.

[Chapter One]

Originally Posted by issybird

Oh, the irony. Although already a customer, you opened a new account to take advantage of a $5 credit for new customers. Then you used it in combination with a coupon you got for referring yourself as a new customer. Kobo screws up, then you screw up, and you've got bupkes.

Seriously, you have to see the humor here. It's only because Kobo is so incompetent that we get all this largesse. They give with one hand and take away with another. But I'd say the honors are evenly distributed here. It's hardly a situation for bad language. It's not as if you weren't taking advantage of their screwedupness in the first place.

These issues didnt happen because I already had another account. They happened solely because Kobo are completely incompetent.

Kobo dont even care how m,any accounts an individual has. I have spoken with their 'customer service' at least twice and told them I have multiple accounts. It wasnt a problem at all. They will even merge libraries from multiple account if you ask them.
They dont care if you have 20 accounts, the more the better. All they care about is the money you pay (and yes, I did still pay money for the book) and the member figures they can add to their stats.

[cadele]

Originally Posted by Chapter One

Thats what I would have thought too, but it didnt show there at all. The credit only showed up when I went to buy a book.

But now I have a new dilemma.
I used the store credit, and one of my precious 90% coupons, to buy a book. All good so far.
However when I click on the blue Adobe DRM EPub link for the book I bought, my ADE opens up and downloads a book about The Beatles! I've never heard of this book before and I certainly wouldnt read it. I want the book I paid for.
I've tried repeatedly downloading it but have only got numerous copies of the damn Beatles book.
I have just tried deleting and reinstalling ADE, along with deleting my authorisation info and authorising it again. I even deleted my ADE folder.
Whats going on?? Is the fault at my end, or has Kobo loaded the wrong book?

I feel for you. Not too long ago I 'travelled' to buy a geo restricted, last in the series, on sale and with a good coupon book. A fairly racy book. The book that downloaded was a heavily religious book (was it a sign??).

Because I was out of region it was a great nuisance trying to email customer service (and I use that term loosely with Kobo). They certainly don't make it easy to find that email address.

Of course, my first ticket went nowhere and I had to go through the whole palaver twice to get a response.

Needless to say, they couldn't correct the problem so I ended up with no book and a small store credit. Sigh.

[mitford13]

Originally Posted by Chapter One

I got 3 when I complained about not getting them from the recent promotion.

Well, I've just made things even worse. While trying to get the correct book through the app I have somehow managed to delete the book from my library altogether.
So now I have no book at all, no store credit and no 90% coupon.
I'd tell you all what I think of Kobo right now, but I'm pretty sure my account here would be closed for use of filthy language.

Awwwww...so it sounds like you might need a little...Help?!

http://m.youtube.com/watch?v=CJY7KW_YAac


I do hope they can fix it for you, somehow.

[Lynx-lynx]

Originally Posted by Chapter One

I got 3 when I complained about not getting them from the recent promotion.

Well, I've just made things even worse. While trying to get the correct book through the app I have somehow managed to delete the book from my library altogether.
So now I have no book at all, no store credit and no 90% coupon.
I'd tell you all what I think of Kobo right now, but I'm pretty sure my account here would be closed for use of filthy language.

Go into Purchase History and you will see the details of the 'Beatles' purchase.