Kobo Discounts: Coupon Codes + Discussion

[GeoffR]

Originally Posted by avid01

It works; thanks! The Kobo page is really not friendly for its coupons.

By the way, I am new to Kobo. And this is bad: Why is Kobo Price-Gouging Some Customers But Not Others?

The same thing happens to me at Amazon: once I log in the price changes, sometimes it doubles after logging in. I don't think it is deliberate, just a bug in their website. For some reason when Kobo does the slightest thing wrong people scream blue murder, but when Amazon do exactly the same thing or worse, nobody cares.

[cromag]

Again, to be fair, when I've had a problem with Amazon I have been able to contact their customer service quickly and easily, the problem was handled promptly, and I was usually satisfied with the resolution.

And I have far more dealings with Amazon, and far, far fewer reasons to contact their customer service.

[Anak]

Originally Posted by cromag

Again, to be fair, when I've had a problem with Amazon I have been able to contact their customer service quickly and easily, the problem was handled promptly, and I was usually satisfied with the resolution.

And I have far more dealings with Amazon, and far, far fewer reasons to contact their customer service.

I agree, I had two some warranty issues with products I bought at Amazon.
All it took was just one contact with Amazon Customer Care to solve it (getting the products replaced) promptly.

Solving problems or questions (even the simple ones) in one customer contact seems to be impossible for Kobo.

Originally Posted by Anak

Note: Kobo has solved it by issueing a shop credit. It was not possible to add this book manually and/or Kobo could not replace/exchange it with another book title.

The replacement coupon code I received did and still does not work. I contacted Kobo about this for the third time now.
The first two answers of Kobo only contained a detailed step by step instruction how to use a coupon. That was and is not the problem. The problem was and is that the provided coupon code does not work on books that are elligible for the use promo codes: a coupon code could be entered at checkout (but de code itself was rejected).

Update: reveived another Kobo response: Kobo has tested the coupon code and stated that it worked or was active.
However, when I try to use the code it was not accepted or could not be applied. Still no discount here.
Contacting Kobo for the fourth time about this simple problem.

[lkmiller]

Originally Posted by avid01

I can't find this.

For future reference, the checkbox to show promo code eligible items is in the left column of the search results page.

[BuyMore]

Originally Posted by Anak

The replacement coupon code I received did and still does not work. I contacted Kobo about this for the third time now.
The first two answers of Kobo only contained a detailed step by step instruction how to use a coupon. That was and is not the problem. The problem was and is that the provided coupon code does not work on books that are elligible for the use promo codes: a coupon code could be entered at checkout (but de code itself was rejected).

Update: reveived another Kobo response: Kobo has tested the coupon code and stated that it worked or was active.
However, when I try to use the code it was not accepted or could not be applied. Still no discount here.
Contacting Kobo for the fourth time about this simple problem.

Hmm...are you using old checkout or new checkout? Not long ago, Kobo sent a 30% comeback-we-miss-you code to my account which is using the old checkout, and I kept getting the error message of "invalid promo code" when I tried it out on several coupon eligible books. The code is usable on new checkout, though.

[bookmarked]

February Contest - BOOKS ON FILM Trivia Contest

The new contest is up but isn't working correctly yet (at least in the US). I tried all 4 answers to today's question but got an error with all of them. The contest page still shows that I haven't answered today's question. I got an email with a blank code and percentage discount.

Links:
https://www.kobo.com/contest/
https://www.kobo.com/contest?name=booksonfilm15us
https://www.kobo.com/contest?name=booksonfilm15uk (probably)
https://www.kobo.com/contest?name=booksonfilm15ca (probably)

No purchase necessary. One entry per person per day. Open only to legal residents of the forty eight (48) contiguous United States, District of Columbia, Canada (excluding Quebec), and the United Kingdom who have reached the age of majority in their respective jurisdiction at the time of entry (each entrant, an "Entrant"). Contest closes February 27th, 2015 at 11:59 p.m. E.S.T. Void in Guam, Puerto Rico, the U.S. Virgin Islands and where prohibited by law. Odds of winning depend upon the number of eligible entries received. Must correctly answer a skill testing question in order to be declared a prize winner. Incomplete or illegible submissions will not be accepted or returned. Lost, late, or misdirected entries will not be the responsibility of the contest sponsors or their affiliates. Kobo Aura H2O eReader approximate value is CAD $179.99.

Coupon Value Daily Distribution
10% off 15.0%
20% off 15.0%
25% off 30.0%
30% off 25.00%
35% off 13.15%
45% off 1.00%
55% off 0.50%
65% off 0.20%
75% off 0.15%

[treadlightly]

It worked for me in CA. The answer was B. 25% off QJ3ZBX

[PurpleStar]

Wow, I got a 55% coupon. Must be something wrong with this contest.

[rollei]

Originally Posted by avid01

It works; thanks! The Kobo page is really not friendly for its coupons.

By the way, I am new to Kobo. And this is bad: Why is Kobo Price-Gouging Some Customers But Not Others?

http://the-digital-reader.com/2012/1...ut-not-others/

While some retailers like Amazon like to selectively discount prices in order to get you in the door, other sites like Kobo prefer to jack up the prices charged to their regular customers.

Got a few minutes? Go check out the price on this ebook at Kobo: Frozen Heat. Make a note of the price and then log in (or log out). If you can see 2 different prices (I do) depending on whether you're logged in to your account, congratulations.


Kobo is gouging you on the price (unless you see a price discrepancy the other way, which is possible).

In Canada, there is a Scanning Code of Practice (SCOP) which protects customers from this kind of Kobo's misleading prices.

Scanning Code of Practice (SCOP): "If the scanned price of a non-price ticketed item (an item with a barcode that doesn’t have a price tag stuck to it) is higher than the shelf price or any other displayed price, the customer is entitled to receive the item free, up to a $10 maximum. When the item has a price tag, the lowest price applies. When identical items are incorrectly priced, the second one will be sold at the correct price."

SCOP is voluntary and thus can only be useful to consumers if Kobo participates in the program.

[Fbone]

Same coupon value distribution as before. We should receive a lot of 35% off codes.

[Anak]

Originally Posted by BuyMore

Hmm...are you using old checkout or new checkout? Not long ago, Kobo sent a 30% comeback-we-miss-you code to my account which is using the old checkout, and I kept getting the error message of "invalid promo code" when I tried it out on several coupon eligible books. The code is usable on new checkout, though.

Not sure if I use the old or new checkout. After reading your post I switched browsers. Coupon does not work with Firefox (my default browser), Chrome and IE11.

[Pierre Menard]

Originally Posted by PurpleStar

Wow, I got a 55% coupon. Must be something wrong with this contest.

Working per usual on my end. No problems hooking me up with my standard 10%.

[fullybook]

20%
MKGN6U

25%
UUWZDF
UCJHZW

35%
NXXH4F

[Mura35]

I got a 45% right off the bat. What's wrong with Kobo today? It usually likes to favor me with 20-25% O.o

30%
WGC55Y
4X7P7D
L7T24V

[dandelioncottage]

I didn't even enter the contest--all I did was click on the main contest page and then decide I was too lazy to go through with it. But I still got a 20% off coupon!