[Sigil 0.8.3] Issue

[Gunnerp245]

Originally Posted by KevinH

Hi, Have you tried any of DiapDealers unofficial builds. Yes they are typically for older versions of the OS but should work just fine on your machine.

Originally Posted by DiapDealer

Those builds also use a different flavor of Qt5.4.0 than the official release does (Angle vs OpenGL desktop). Worth a shot.

Will give it a try!

[Gunnerp245]

I tried the just released official 0.8.4 and the legacy 0.8.4 both fail with the same error. At least 0.8.1 still works! But why does 0.8.1 work when later ones fail?

The suggestions from all were appreciated!

[DiapDealer]

There's quite a few changes in the Qt5 being delivered with Sigil from 0.8.1 to 0.8.3/4. Maybe there's something there. I assume you've tried a full uninstall of the older version of Sigil (and perhaps even a cleanup of Sigil's Local Settings directory) before installing 0.8.3/4?

[DiapDealer]

I've compiled a version of 0.8.4 in which the Sigil binary is flagged as not being compatible with Windows' Data Execution Prevention (/NXCOMPAT:NO). If you're willing to try it, I'll provide a link to download it. I don't expect it to actually work, but rather, I expect it to crash without any interference from DEP. The hope is that the crash info is more forthcoming about where the problem might lie.

Let me know if you want to try it. I'll PM you a link. No pressure. I'd make it public, but there's frankly no reason for this version to be installed except for debugging purposes.

[Gunnerp245]

Originally Posted by DiapDealer

There's quite a few changes in the Qt5 being delivered with Sigil from 0.8.1 to 0.8.3/4. Maybe there's something there. I assume you've tried a full uninstall of the older version of Sigil (and perhaps even a cleanup of Sigil's Local Settings directory) before installing 0.8.3/4?

I did not uninstall 0.8.1, but instead installed 0.8.3/4 in a separate directory. calibre uses QT5 but I have no issues with it.

Originally Posted by DiapDealer

Let me know if you want to try it. I'll PM you a link. No pressure. I'd make it public, but there's frankly no reason for this version to be installed except for debugging purposes.

Sure I will try it.

[DiapDealer]

Originally Posted by Gunnerp245

I did not uninstall 0.8.1, but instead installed 0.8.3/4 in a separate directory. calibre uses QT5 but I have no issues with it.

I would recommend uninstalling the old version to be sure. Even though they're installed to two different locations, they're still sharng the same config directory in AppData/local. If you want to keep two separate versions installed, I'd suggest using Portable versions only.

Also ... the Qt5 that calibre distributes is custom-compiled (and I don't think it's yet based on Qt 5.4 -- but I could be wrong). Sigil distributes the available precompiled versions of Qt 5 with its releases.

Sure I will try it.

Cool. Might not be 'til I'm home a little later, though.

Edit: PM with link sent.

[Gunnerp245]

Originally Posted by DiapDealer

Edit: PM with link sent.

Uninstalled all versions and installed the modified version; still failed the error log is below;

Spoiler:

Problem signature:
Problem Event Name: APPCRASH
Application Name: Sigil.exe
Application Version: 0.8.4.0
Application Timestamp: 54d040eb
Fault Module Name: ntdll.dll
Fault Module Version: 6.0.6002.18881
Fault Module Timestamp: 51da3e27
Exception Code: c0000005
Exception Offset: 00066609
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033
Additional Information 1: 6bbb
Additional Information 2: bdaf81790261469b579bc2d073b7f56b
Additional Information 3: 3e22
Additional Information 4: 091ceabd71faaef3bfac1f5d03ffa184

Your time and effort is most appreciated.
As 0.8.1 still works I will stay with it.

[DiapDealer]

I fully expected that special version to crash as well. I was just trying to get it to do so without Data Execution Prevention getting in the way. That seemed to work, but quite frankly, I was expecting one of the qt modules to be at fault, not ntdll. That doesn't seem to shed much light on things, sorry (except that a hardware/driver related issue is likely). That's an access violation of some kind. Thanks for trying it and reporting back, though.

[Notjohn]

If it's any comfort, Gunner, there was one Sigil release that kept crashing on my XP machine. I was regularly told that I was doing something wrong, but nothing helped and I finally reverted to the earlier version, which worked fine -- and so did the following release.

[Gunnerp245]

Originally Posted by KevinH

But funny enough the user did find a workaround:
"Suggested fix: If you change the Appearance Settings to anything except "Windows Aero" OSS WB will start without error."

Sorry, I can't really help more, other than to say, the likelihood of the Sigil code base with the latest compilers in 2015 exactly matching a problem in 2011 or 2009 seems quite remote, meaning that the issue if probably something else on your system and not Sigil.

@KevinH
@DiapDealer

I agree not Sigil. The appearance setting is a "theme"? I did not have "Windows Aero" available in themes.

[Gunnerp245]

Originally Posted by BetterRed

There may be something relevant in here ==>> StackHash_d6e9 BR

Originally Posted by BetterRed

Try ==>> Use the System File Checker tool to repair missing or corrupted system files BR

@BetterRed
@KevinH
@DiapDealer

Ran sfc and was able to read the log file finding the below items listed twice as unrepairable;

Spoiler:

2015-02-07 10:54:51, Info CSI 0000019e [SR] Cannot repair member file [l:24{12}]"settings.ini" of Microsoft-Windows-Sidebar, Version = 6.0.6002.18005, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch

2015-02-07 10:54:52, Info CSI 000001a0 [SR] Cannot repair member file [l:24{12}]"settings.ini" of Microsoft-Windows-Sidebar, Version = 6.0.6002.18005, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch

2015-02-07 10:54:52, Info CSI 000001a1 [SR] This component was referenced by [l:158{79}]"Package_16_for_KB948465~31bf3856ad364e35~x86~~6.0 .1.18005.948465-49_neutral_GDR"

EDIT: Cross posted to Bleeping computers.

[DiapDealer]

Originally Posted by Gunnerp245

@KevinH
@DiapDealer

I agree not Sigil. The appearance setting is a "theme"? I did not have "Windows Aero" available in themes.

Aero's a bit tricky. If you right click on your desktop and then choose "Personalize" from the resulting context menu, you'll want to select "Window Color and Appearance" from the list of choices. Once you're in the "Window Color and Appearance" settings, you should see an "Open classic appearance properties for more color options" link at the bottom (if you don't see that link, you probably already have Aero turned off). If you click that link, you should then see a list of color schemes in a list box that you can select. Select "Windows Vista Basic" and click OK.

Your SFC scan seems to show an issue with the Windows Sidebar. Have you tried closing the sidebar (right-click in the sidebar) before launching Sigil to see if it works? (You can turn it on again by typing "sidebar" in the Start->Run textbox).

[Gunnerp245]

Originally Posted by KevinH

"Suggested fix: If you change the Appearance Settings to anything except "Windows Aero" OSS WB will start without error."

Originally Posted by DiapDealer

Aero's a bit tricky. Select "Windows Vista Basic" and click OK.

Your SFC scan seems to show an issue with the Windows Sidebar. Have you tried closing the sidebar (right-click in the sidebar) before launching Sigil to see if it works? (You can turn it on again by typing "sidebar" in the Start->Run textbox).

@BetterRed
@KevinH
@DiapDealer

It was "Windows Aero"!
Clean install of Sigil 0.8.4 works like a champ!
I do not use Windows Sidebar, though I did find it. Turning it on and then off, cold booting between changes still has the items in "sfc /scannow" failing...

Thanks to ALL!

[PeterT]

See http://support.microsoft.com/kb/947595

[DiapDealer]

Originally Posted by Gunnerp245

@BetterRed
@KevinH
@DiapDealer

It was "Windows Aero"!
Clean install of Sigil 0.8.4 works like a champ!
I do not use Windows Sidebar, though I did find it. Turning it on and then off, cold booting between changes still has the items in "sfc /scannow" failing...

Thanks to ALL!

Hmmm. Glad that got 0.8.3/4 working for you, but I don't think disabling Aero should be be required. In fact I have Aero turned on my Windows Vista Home Premium SP2 32-bit with no issues. I'm still leaning toward a conflict between video hardware/drivers and something in the precompiled Qt 5.4.0 binaries. Perhaps it will be remedied in an update to Qt 5 down the road.

But if you're happy, I'm ecstatic!