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Old 12-19-2014, 05:02 PM   #11176
BearMountainBooks
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Originally Posted by Chapter One View Post
The 2 day response time promised in the email for the first Arua I won has been and gone and I havent heard anything from Kobo, so I have just emailed them asking how to redeem my prizes.
I am not sure if the lack of response is just Kobo's usual unreliable ways or if my suspicions that the wins were an error are correct, but hopefully someone will reply to my email and then I'll know.
If I recall, someone else who won one said it took a while to work out the details to receive it. So I'd bet on "just the usual." Waiting and a few emails should see it work out. Fingers crossed for you (as I stew in jealousy). Oh--they shut down part of the company for two weeks during the holidays too. I know this because last year there was no uploading of books for a period. You might want to be REALLY patient for the next two weeks as no one may even be reading the things now that it's Friday before Christmas week!
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Old 12-19-2014, 05:21 PM   #11177
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Brodie from Kobo has started a thread in the Kobo devices sub forum: New Search Results Page is online! and is seeking comments.

From what I can gather the change relates to being able to search for part of a name/title or the whole name/title. However, it seems to default on whole name/title unless the search engine can't find the name/title and then you get a choice of searching part of the name of the whole name.

Photo below.

Anyway, if you've got any thoughts you may want to post in Brodie's thread.
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Old 12-19-2014, 06:07 PM   #11178
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Quote:
Originally Posted by Chapter One View Post
The 2 day response time promised in the email for the first Arua I won has been and gone and I havent heard anything from Kobo, so I have just emailed them asking how to redeem my prizes.
I am not sure if the lack of response is just Kobo's usual unreliable ways or if my suspicions that the wins were an error are correct, but hopefully someone will reply to my email and then I'll know.
I won back in March and I just contacted CS (at the time they had live chat, but they don't anymore) and they said I was still the winner, but their system had a glitch. After I contacted them I received the email the following day. - From other CS dealings, I do not believe this was a coincidence.
I did have another member contact me about this because they won (months later) and had a lot of trouble getting their free ereader.

They will honor their winnings, you just have to keep on top of them in terms of contacting customer service. It usually takes them one business day to respond a customer service email, so it will be slow if you choose that route.
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Old 12-19-2014, 07:06 PM   #11179
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Quote:
Originally Posted by Chapter One View Post
The 2 day response time promised in the email for the first Arua I won has been and gone and I havent heard anything from Kobo, so I have just emailed them asking how to redeem my prizes.
I am not sure if the lack of response is just Kobo's usual unreliable ways or if my suspicions that the wins were an error are correct, but hopefully someone will reply to my email and then I'll know.
Check your spam, too. My original email came from "winner@kobocontest.com" then the email to confirm my address, etc came from "employee_name@kobo.com" not the contest email. (where employee_name was a name)
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Old 12-19-2014, 08:53 PM   #11180
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I have officially broken my record for 10% coupon codes.
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Old 12-19-2014, 09:06 PM   #11181
BearMountainBooks
Maria Schneider
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I have officially broken my record for 10% coupon codes.
Go ahead. Take them all! That should leave the higher ones for the rest of us...
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Old 12-19-2014, 10:40 PM   #11182
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Congratulations to those who won the big prizes so far. Lucky.

Some U.S. coupons:

45%
P5A2YF GPVMMQ

55%
MTLL57

(Kobo search is so glitchy, it's almost funny. A few times I query "Author A" and get results for Author B with "Search instead for: Author A". Gee, Kobo, I don't know…)
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Old 12-19-2014, 11:58 PM   #11183
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Quote:
Originally Posted by peachiekene View Post
I won back in March and I just contacted CS (at the time they had live chat, but they don't anymore) and they said I was still the winner, but their system had a glitch. After I contacted them I received the email the following day. - From other CS dealings, I do not believe this was a coincidence.
I did have another member contact me about this because they won (months later) and had a lot of trouble getting their free ereader.

They will honor their winnings, you just have to keep on top of them in terms of contacting customer service. It usually takes them one business day to respond a customer service email, so it will be slow if you choose that route.
Hello, I'm that other member that contacted peachiekene! Long story short: I got the prize two months later - but I did stay on top of contacting customer service - via email and phone.
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Old 12-20-2014, 12:09 AM   #11184
Mura35
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I realize that 10 rupees is only about 16 cents US, but Three Men in a Boat and Einstein's work on Relativity are both public domain in the US and available for free at Gutenberg.org and probably several other places (like here).
I've tried a few Dickens and Victor Hugo? (I think. Don't remember now.) books at Gutenberg, but they turned out to be pdfs and scans. I really like to have a good epub, and at 16 cents... I def. consider it free

Maybe Gutenberg files have been improved, but I would rather spare myself a headache.

Thanks tho =)
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Old 12-20-2014, 12:18 AM   #11185
Mura35
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16 tries and nothing over 30%! :/
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Old 12-20-2014, 05:39 AM   #11186
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16 tries and nothing over 30%! :/
16 tries here as well, but I've somehow managed to snag 55% and 65% codes
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Old 12-20-2014, 12:32 PM   #11187
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Congrats to you lucky lucky winners!!!
I'm insanely jealous.

If anyone happens to have a 75% or better code, I'd be eternally grateful. I reallllly want a ridiculously obscure book that's just been released as an ebook, but it costs $269.00!!!
:O
Thanks to everyone who were kind enough to offer me their code.
Merry Christmas to all.
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Old 12-20-2014, 02:27 PM   #11188
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My Kobo sales are only through SW...
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Old 12-20-2014, 02:39 PM   #11189
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Does 35OFF still work? I can see it on Kobo's Home page, but none of the books I want work with it. Is it for a certain list?
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Old 12-20-2014, 02:43 PM   #11190
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Does 35OFF still work? I can see it on Kobo's Home page, but none of the books I want work with it. Is it for a certain list?
Yes, you have to click the "Browse now" box.
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