T68 Lynx update - October 22

[ArtaTechPoland]

Originally Posted by shalym

I tried that, and I got a message saying that the login was incorrect.

Shari

You probably entered at least one character in one of those two fields. When fields are blank you can skip this step easily.

[shalym]

Originally Posted by ArtaTechPoland

You probably entered at least one character in one of those two fields. When fields are blank you can skip this step easily.

That's possible. Still annoying, but possible.

Shari

[shalym]

So...I just tried to open the Google Play store, and no joy. It looks like it's going to open at first, and then just goes back to the app list. I tried going in and clearing out the app data, and that didn't help at all.

Shari

[Purple Lady]

Originally Posted by shalym

So...I just tried to open the Google Play store, and no joy. It looks like it's going to open at first, and then just goes back to the app list. I tried going in and clearing out the app data, and that didn't help at all.

Shari

Nate at the Digital Reader had to do a couple of factory resets to fix this.

[downeaster59]

Originally Posted by shalym

So...I just tried to open the Google Play store, and no joy. It looks like it's going to open at first, and then just goes back to the app list. I tried going in and clearing out the app data, and that didn't help at all.

Shari

Yes, I think you find it under settings/privacy/factory data reset. That should solve that problem.

[shalym]

Originally Posted by downeaster59

Yes, I think you find it under settings/privacy/factory data reset. That should solve that problem.

I was checking to confirm what another person had discovered. The Play store isn't important enough to me to wipe my reader.

It's also an absolutely ridiculous "fix". "Oh...we updated your device. Surprise--now you get the privilege of deleting all of the apps and content that you've accumulated on it, and all of the different ways you customized things, and you get to do it all over again!!".

The fact that the manufacturer recommends this as the only way to fix the issue is horrifying. The update should be pulled until the problem is actually fixed.

Shari

[downeaster59]

Originally Posted by shalym

I was checking to confirm what another person had discovered. The Play store isn't important enough to me to wipe my reader.

It's also an absolutely ridiculous "fix". "Oh...we updated your device. Surprise--now you get the privilege of deleting all of the apps and content that you've accumulated on it, and all of the different ways you customized things, and you get to do it all over again!!".

The fact that the manufacturer recommends this as the only way to fix the issue is horrifying. The update should be pulled until the problem is actually fixed.

Shari

Many of us with T68s can sympathize, trust me. I had to return two of them before getting one that worked properly. Others have their own stories.

There is another possible fix for Play Store. It involves force closing and then wiping the cache and data from the Play Store app and the Google Services Framework app. You then restart your T68. You can find where to do that under settings/extension/application settings. It won't hurt anything, and it sometimes fixes the problem. You may have to sign in again when you go to Play Store again, but you don't lose any apps or app data.

[shalym]

Originally Posted by downeaster59

Many of us with T68s can sympathize, trust me. I had to return two of them before getting one that worked properly. Others have their own stories.

There is another possible fix for Play Store. It involves force closing and then wiping the cache and data from the Play Store app and the Google Services Framework app. You then restart your T68. You can find where to do that under settings/extension/application settings. It won't hurt anything, and it sometimes fixes the problem. You may have to sign in again when you go to Play Store again, but you don't lose any apps or app data.

Maybe that's the issue? I don't have any app called "Google Services Framework" in the list on the manage apps page. I did force close and wipe the data from the Play store, but that didn't help.

Shari

[downeaster59]

Originally Posted by shalym

Maybe that's the issue? I don't have any app called "Google Services Framework" in the list on the manage apps page. I did force close and wipe the data from the Play store, but that didn't help.

Shari

On the top of the "manage apps" page, you should see choices - "downloaded" (which is where you start by default), "running", "on sdcard", and "all". You should find Google Services Framework under "All". To see if this fix will work, you need to do the force close and wipe data thing on both Play Store and Google Services Framework. If you find both, try it. If it doesn't work, back to the drawing board!

[shalym]

Originally Posted by downeaster59

On the top of the "manage apps" page, you should see choices - "downloaded" (which is where you start by default), "running", "on sdcard", and "all". You should find Google Services Framework under "All". To see if this fix will work, you need to do the force close and wipe data thing on both Play Store and Google Services Framework. If you find both, try it. If it doesn't work, back to the drawing board!

I looked under "All" and Google Services Framework is NOT there. I just spent the last few minutes trying to take a screen shot to show you that it isn't there, and I couldn't figure out how to do it. I may take a picture tomorrow, but right now it's late, and I really need to go to bed.

Shari

[ArtaTechPoland]

Originally Posted by shalym

So...I just tried to open the Google Play store, and no joy. It looks like it's going to open at first, and then just goes back to the app list. I tried going in and clearing out the app data, and that didn't help at all.

Shari

Do the factory reset. There were core changes to Google account and that is why some users might need to do the factory reset. After that Google Play should work flawlessly.

[shalym]

Originally Posted by ArtaTechPoland

Do the factory reset. There were core changes to Google account and that is why some users might need to do the factory reset. After that Google Play should work flawlessly.

...and then I have to set everything up again. No thanks. Not worth it to me. I'm using this strictly as a reader anyway, and I don't care about any google services. It is disappointing that your update breaks a feature that many people rely on, one that, for a lot of people, was the biggest reason to buy the device, and you don't say ANYTHING about this happening on the update page, and your only suggestion to people is to wipe the reader and start over.

It's enough for me to stop recommending this to people...and I had been doing just that until now.

Shari

[ArtaTechPoland]

Originally Posted by shalym

...and then I have to set everything up again. No thanks. Not worth it to me. I'm using this strictly as a reader anyway, and I don't care about any google services. It is disappointing that your update breaks a feature that many people rely on, one that, for a lot of people, was the biggest reason to buy the device, and you don't say ANYTHING about this happening on the update page, and your only suggestion to people is to wipe the reader and start over.

It's enough for me to stop recommending this to people...and I had been doing just that until now.

Shari

It's not our update, it's Onyx's update. Onyx is aware that some users are affected by this and provided this solution.

[fozzedout]

This update slightly improved the touch accuracy, but the top and bottom inch (where accuracy is most important are still problematic.

I've ended up having to turn on the android touch location spot, so I can see where my touch is actually being registered, so I can train myself in pressing where the device, sometimes, thinks where I am virtually pressing.

[Areinu]

The update broke few things for me.

For example when I press on battery icon to see popup with clock, volume etc. I see "Settings" button. In Polish it looks pretty funny: "Usta... Usta...". Usta means "Mouth" in polish, and written like this it means "mouth... to mouth".

The touch accuracy is still not accurate. I won't consider it accurate until I'll be able to read Terry Pratchett books without problems. For those who didn't read any - those things have around 3 footnotes per page. In most reading apps you have to click link to the footnote. With "accuracy" that T68 has most of the time trying to click on those links means:
* the page will change
* it will be detected as pinch zoom and text size will change
* it will be detected as hold and menu will open
* nothing will happen
Also, after you've read a footnote you have to press another link to get back. That means that any of the above can happen and as a bonus:
* you've clicked completely different link to get back. You are on completely different page then before

I'm lucky enough that I've read most of my Pratchett books on Nook. I only read Raising Steam on my T68 and it was terrible experience. The footnotes are pretty interesting and I couldn't give them up.

Does anyone know good reading app that would at least show appropriate footnotes below the screen, like in word document or real book? That would make reading books written by master Terry Pratchett a possibility again! Nice fonts and no animations are also kind of necessary.