Aura H2O preorder countdown

[mr_nihilism]

I'll just echo the same sentiment about the H20 being better than the HD. No yellow screen...the light is actually improved.

[robko]

Originally Posted by Josieb1

The issue for me is the screen, I've read reports on here of yellow screens, I might end up with a device that has a screen I don't like. In that situation it's my word against Argos's that it's faulty. Buying from Argos is a really big gamble. I'd be happier if WHSmith had demo models in the store, at least then I'd have a benchmark they couldn't argue with.

In fairness, I've seen 2 reports on MR of yellow screen (and one was mine which I have since retracted as after less than a day of use it doesn't look yellow to me anymore even side by side with my HD). So you're not really at high risk of getting a bad screen. No reports yet of pinholes either.

[Wolfsbruder]

Out of curiosity, has anyone in the US received any tracking information? I ask so that I know when it will be in my mailbox.

[Josieb1]

Originally Posted by robko

In fairness, I've seen 2 reports on MR of yellow screen (and one was mine which I have since retracted as after less than a day of use it doesn't look yellow to me anymore even side by side with my HD). So you're not really at high risk of getting a bad screen. No reports yet of pinholes either.

Thank you. I'm glad your happy with yours now. I am just wary of buying one without seeing anything in person first.

[6charlong]

Originally Posted by Wolfsbruder

Out of curiosity, has anyone in the US received any tracking information? I ask so that I know when it will be in my mailbox.

I ordered on September 1 and my credit card was charged on September 29th. My h2o arrived today, Saturday, October 4th. The tracking number was listed on the invoice tucked into the box holding the eReader but I was not given it beforehand.

The shipping was really right on track. It looks like you can estimate arrival based on the date your credit card is charged, then allow 7-10 days like the invoice email says.

[93terp]

Originally Posted by Wolfsbruder

Out of curiosity, has anyone in the US received any tracking information? I ask so that I know when it will be in my mailbox.

I pre-ordered the first day and I have not yet received any shipping/tracking information yet...typical of Kobo. You would think that English wasn't their first language given their horrific communication and customer service skills.

[93terp]

Originally Posted by 6charlong

I ordered on September 1 and my credit card was charged on September 29th. My h2o arrived today, Saturday, October 4th. The tracking number was listed on the invoice tucked into the box holding the eReader but I was not given it beforehand.

The shipping was really right on track. It looks like you can estimate arrival based on the date your credit card is charged, then allow 7-10 days like the invoice email says.

My circumstances (pre-order and credit card charge dates) are identical to yours, but my H2O didn't show up yesterday

[Skydog]

I pre-ordered on the first day it was available online. An invoice was received via email on 9/29 and the H20 arrived yesterday (Sat., 10/4). I live in the U.S. As with all previous Kobo orders, no tracking information was provided.

[treadlightly]

Just curious - for those ordering directly from Kobo, does your H2O pre-order show up in your Purchase History in your Kobo account?

[PeterT]

Originally Posted by treadlightly

Just curious - for those ordering directly from Kobo, does your H2O pre-order show up in your Purchase History in your Kobo account?

From what I remember from previous releases, the answer is NO; the eBook side is totally separate from the H/W ordering side.

[robko]

Originally Posted by PeterT

From what I remember from previous releases, the answer is NO; the eBook side is totally separate from the H/W ordering side.

I can confirm what Peter said is true for the H2O.

[MGlitch]

Called them on Sept 30th after I was charged on the 29th (I pre-ordered on Sept 20th). No tracking info was available. They suggested it may ship on October 1st. Called Oct 2nd after not getting any info. Still had not shipped. Suggested I call back today October 6th.

Called today. Was put on hold a lot for various short periods of time. But I finally got a tracking number. I track the package. Estimated delivery is today, looks like Canada post had it on Oct. 1st. And it was 'processed' on the 2nd.

The upside is it's out for delivery today.

For the record I still have not had a tracking number emailed to me save from the CS call I made. Meaning had I not called I'd have gotten my H20 before the tracking number (assuming it is actually delivered today, that's up to USPS). From what others have said this is typical of Kobo though it's unclear if it's entirely on them or if it's an issue with the Canadian post.

If you do not yet have a tracking number I would suggest calling them, I haven't had to wait long the last two times I called (from 11-1pm EST).

Very much looking forward to unboxing my H20.

[doxallday]

I pre-ordered on the 23rd September via a retailer (here in Germany). As I peeked at the order status today it changed to 'processing for delivery' - yesterday I was still eligible for cancellation - which all-in-all is great news. I should be pawing at it in the coming 1-2 days Also, the price was 180 euros (including shipping costs); next best is with Amazon for 220 euros.

[Fanchee]

Mine arrived today, no tracking info was emailed from Kobo. The only correspondence I got was the invoice dated the 30th. I live in the US.

[rwhe]

Originally Posted by MGlitch

Called today. Was put on hold a lot for various short periods of time. But I finally got a tracking number. I track the package. Estimated delivery is today, looks like Canada post had it on Oct. 1st. And it was 'processed' on the 2nd.

Which phone number did you use? I've been calling 855-732-3662 for days, but all I ever get is a message telling me to request help online.