Aura HD a question about light

[Smartie]

after I turn on light on Aura HD, I found on the top. it is a bit yellow screen ,but middle and bottom are fine(more white alike). is this normal? when I turn off light,eveything is fine. didn't notice anything

another thing is when i click syncing, it keeps on syncing and never stop, I have to click cancel manually. is this right? I remember in Glo, when they finished sync, sync process stopped.

[mr_nihilism]

Every once in a while I will encounter a WiFi sync that will freeze up or appear to just go on forever. This has happened on all my Kobo readers, so it's not specific to any one reader. It is a rare occurrence though.

Why it happens I don't know. I presume the connection gets interrupted...

[Ripplinger]

Originally Posted by Smartie

...
another thing is when i click syncing, it keeps on syncing and never stop, I have to click cancel manually. is this right? I remember in Glo, when they finished sync, sync process stopped.

This happens on the new backup Glo I just bought that I'm letting sync for now just to see changes. 80% of the time I let it sync, it does just as you said... syncs forever until I manually stop it. And after draining the battery 20% while waiting, I'm not even sure it synced anything at all. It never says the usual "downloading" or anything that might appear at the top during syncing.

But I happily read on my older Glo that I never let sync so I can keep a firmware with the least bugs and annoyances for myself.

[Smartie]

Originally Posted by Ripplinger

This happens on the new backup Glo I just bought that I'm letting sync for now just to see changes. 80% of the time I let it sync, it does just as you said... syncs forever until I manually stop it. And after draining the battery 20% while waiting, I'm not even sure it synced anything at all. It never says the usual "downloading" or anything that might appear at the top during syncing.

But I happily read on my older Glo that I never let sync so I can keep a firmware with the least bugs and annoyances for myself.

yes,that is annoying because I don't know whether it is downloading or not. Funny thing is I went to book store and tried demo auro hd, same, sync forever until show network error

[samhy]

Originally Posted by Smartie

another thing is when i click syncing, it keeps on syncing and never stop, I have to click cancel manually. is this right? I remember in Glo, when they finished sync, sync process stopped.

It's supposed to stop. Maybe your unit is experiencing some troubles with the WIFI connection or the Kobo servers are heavily used at that time. It's been happening a little bit more to me lately.
Can you try to sync at a different time of day to see if the behaviour is different?

[Smartie]

Originally Posted by samhy

It's supposed to stop. Maybe your unit is experiencing some troubles with the WIFI connection or the Kobo servers are heavily used at that time. It's been happening a little bit more to me lately.
Can you try to sync at a different time of day to see if the behaviour is different?

i think it is a bug,because I tried sync in different time and I also tried a demo aura in the store, all sync forever.

[Ripplinger]

I'm going either with a bug or the Kobo servers are busy, since I have zero problems connecting anything else to my home wi-fi. But you would think they could stop it after 2 minutes with a message to try again later if the servers are busy instead of just constantly spinning the sync wheel and draining the battery.

[hleo12]

I'm thinking it's both. I agree that it could be Kobo's servers are busy with too many requests, but they could also implement a timeout feature when syncing. If no data is being sent to the device for a set period of time, it should automatically stop and give an error message.

[Smartie]

I doubt it's server issue because this never happened for my glo except they access different server which I doubt