Kobo Firmware 3.5.0 - Page 20

PeterT · 07-31-2014, 05:07 PM

I wonder if that affiliate MIGHT be a US Independent book reseller (the ABA portion at least).

Where did you buy your device?

Ripplinger · 07-31-2014, 05:38 PM

I did buy it locally at an independent bookstore, The Book Cellar.

Btw, is it normal with newer firmware that the light now stays on while charging? Which is annoying in itself, but when I disconnect the reader, the light level gets put down to a minimal amount, which means readjusting it everytime.

davidfor · 08-01-2014, 02:58 AM

Quote:

Originally Posted by Ripplinger

Btw, is it normal with newer firmware that the light now stays on while charging? Which is annoying in itself, but when I disconnect the reader, the light level gets put down to a minimal amount, which means readjusting it everytime.

3.5.0 remembers the light state across sleep, PC connection and power off. So, if it was on and you do one of these, it will be on again afterwards. But, there are some problems. If the light level is 1%, it won't turn on. And sometimes it changes the level. I don't have a pattern for this.

mbovenka · 08-01-2014, 04:59 AM

Quote:

Originally Posted by davidfor

3.5.0 remembers the light state across sleep, PC connection and power off. So, if it was on and you do one of these, it will be on again afterwards. But, there are some problems. If the light level is 1%, it won't turn on. And sometimes it changes the level. I don't have a pattern for this.

The one pattern I have found is that it will drop to 1% after connection to my laptop about 95% of the time. Auto sleep (so not by using the sleep cover but after timeout) is a 50/50 crapshoot.

murg · 08-01-2014, 05:45 AM

Quote:

Originally Posted by Nick_1964

Can anyone confirm this ?? I just manually updated to 3.5.0 ( patched) but none of the above problems occured on my Aura HD..

The direct links for the 3.5.0 firmware still work. And the file sizes are correct.

Whether or not the Desktop/WiFi will update to 3.5.0 is a different story.

Anak · 08-01-2014, 08:18 AM

Quote:

Originally Posted by Nick_1964

That is true, but is this also in this case.... is 3.5.0. officially retracted or not... Mailed Kobo, but I don't think they will answer before end of 2014 ( I have a long record of them not answering mail or just point out to a FAQ that has nothing to do with the problem..)

Second that. I also had numerous mail correspondence with Kobo.

• answer with a standard reply; that has

nothing to do with the question, or
asks you to do what you already did and which was clearly described in the mail Kobo response to.

• Kobo chooses only to answer one of the questions/problems asked; or even answers questions partly.

ony answers (part of) a question/problem that Kobo suits best (read: it is someone elses fault not Kobos), or
simply denies that there is a problem. "We are not aware of this". "We think this does not..." These problems are stated all over the internet. Including that Kobo is aware of these issues.

Issues with kepub are always blamed on the publisher while the publisher has nothing to do with kepubs. Kepubs are Kobos proprietary format and the only one to blame if the regular epub (for which is the publisher responsable) contains no errors or has no display issues. Kobo never updates existing kepubs (this is the case for Dutch and German ebooks). Once a kepub is faulty it will stay faulty forever.
Contacting Customer Care about it is pointless. Start reading this post from the top.

Also note that consumers are not equal
North American customers getting better customer care than European customers. Smaller language territories are treated differently than larger language territories.

If you read MR frequently
*North American disputes are solved more prompty, and/or receive higher "exra"/"bonus" compensation: higher coupons.

Ripplinger · 08-01-2014, 09:32 AM

Quote:

Originally Posted by davidfor

3.5.0 remembers the light state across sleep, PC connection and power off. So, if it was on and you do one of these, it will be on again afterwards. But, there are some problems. If the light level is 1%, it won't turn on. And sometimes it changes the level. I don't have a pattern for this.

Oddly on my new reader, it changes the light level every time it's connected to the computer dropping it down to 1%. It seems to drop it down to that as soon as it's connected and then the reader light stays on at 1% while it's charging.

I suppose I should be happy that it keeps my light setting after sleep state.

davidfor · 08-01-2014, 09:33 AM

Quote:

Originally Posted by ottdmk

I do know that after I reverted to 3.2, I accidentally left auto-sync on. Last night it upgraded to 3.3, not 3.5. (I've since reverted back to 3.2 again.) My affiliate is Kobo itself; the fact I didn't go to 3.5 strikes me as odd.

Did you get 3.5.0 sent to you before? Or did you sideload it?

arspr · 08-01-2014, 10:15 AM

Quote:

Originally Posted by davidfor

3.5.0 remembers the light state across sleep, PC connection and power off. So, if it was on and you do one of these, it will be on again afterwards. But, there are some problems. If the light level is 1%, it won't turn on. And sometimes it changes the level. I don't have a pattern for this.

I have also experienced it without clear pattern either.

I've also noticed that sometimes, when the level has been modified by itself:
+ The shown % value does not match the real light intensity.
+ The % value show in the drop-down upper menu is different from the value shown in the brightness slider itself.

Using the brightness slider "fixes" the issues and everything gets normal again...

ottdmk · 08-01-2014, 11:12 AM

Quote:

Originally Posted by davidfor

Did you get 3.5.0 sent to you before? Or did you sideload it?

Sideloaded it. I was a little impatient. Still though, I will say that I've never been this far down the roll-out list before.

Nick_1964 · 08-01-2014, 01:36 PM

Quote:

Originally Posted by tshering

Whether a certain FW is sent to your device depends on your affiliate rather than on your geographical location. Of course, there is no official statement by Kobo, but it seems that at present no affiliate sends FW 3.5.0.

But, they know they have send a "reasonable" batch of people firmware 3.5.0 the normal way when you retract something ( happen some times with sony) because something is wrong, you provide the people that had been updated to 3.5.0. the old firmware back. ( push a downgrade as it is an upgrade, so revert the update and bring the 3.5.0 devices back to the latest stable one, but they didn't do that either... sorry if I am not clear, I mean, if you do an upgrade check and system sees you have a faulty 3.5.0, they would bring the firmware back to the latest stable one..

As example, don't know the real firmware and number so I just give them a name, sony had an upgrade with some mistakes.
Latest stable version was 3.1, the faulty one was 3.2 and they pulled it back, offering 3.3 as a new one, but in fact, the 3.3 was 3.1 so everyone with a defect 3.2 got an upgrade called 3.3 what was in fact their original 3.1... So if Kobo 3.5.0 was wrong and they know, why didn't they replace it for the latest one stable one.. ?? or do I now trust the Kobo company to much ?
They didn't removed it from their server... it is not that I don't believe you but if I was Kobo I would take the 3.5.0. offline and would "update" the ones with a faulty 3.5.0...back again, we only know the status from people here on this forum, but how many Kobo owners are present here... we don't know they really stop sending it, or just didn't send it to the ones present here..

tshering · 08-01-2014, 04:12 PM

Quote:

Originally Posted by Nick_1964

But, they know they have send a "reasonable" batch of people firmware 3.5.0 the normal way when you retract something ( happen some times with sony) because something is wrong, you provide the people that had been updated to 3.5.0. the old firmware back. ( push a downgrade as it is an upgrade, so revert the update and bring the 3.5.0 devices back to the latest stable one, but they didn't do that either... sorry if I am not clear, I mean, if you do an upgrade check and system sees you have a faulty 3.5.0, they would bring the firmware back to the latest stable one..

As example, don't know the real firmware and number so I just give them a name, sony had an upgrade with some mistakes.
Latest stable version was 3.1, the faulty one was 3.2 and they pulled it back, offering 3.3 as a new one, but in fact, the 3.3 was 3.1 so everyone with a defect 3.2 got an upgrade called 3.3 what was in fact their original 3.1... So if Kobo 3.5.0 was wrong and they know, why didn't they replace it for the latest one stable one.. ?? or do I now trust the Kobo company to much ?
They didn't removed it from their server... it is not that I don't believe you but if I was Kobo I would take the 3.5.0. offline and would "update" the ones with a faulty 3.5.0...back again, we only know the status from people here on this forum, but how many Kobo owners are present here... we don't know they really stop sending it, or just didn't send it to the ones present here..

Somehow your are right. But if the firmware is not "dangerous", but only does not work in certain respects as perfectly as they wished, it might not be necessary that Kobo becomes active. If somebody experiences shortcomings of 3.5.0, (s)he can factory reset the device, and it will upgrade to 3.3.0. Somebody, who is not effected by these shortcomings, because (s)he does not use certain features, can stay on 3.5.0 and enjoy its improvements.
Whether 3.1.1 (pr 3.1.0, I am not sure which you mean) would be a better choice as 3.3.0, I don't know. (By the way, livrariacultura is sending 3.3.1) For "real" reading with Kobo software, I am still using 2.6.1.

That they did not remove 3.5.0 from the server is for me also understandable. Kobo did not recommend to side load updates, but advised against it. And, maybe most important, they did not publish the download link to start with, but somebody sniffed the traffic.

davidfor · 08-01-2014, 08:34 PM

And we don't actually have real evidence that 3.5.0 is not being sent out. If someone who previously received it did a factory reset and received 3.3.0 instead. My son's Glo is still on 3.3.0. But, I think it received that about four weeks after the initial release. This is a device bought in Australia with "Kobo" as the affiliate.

murg · 08-01-2014, 09:07 PM

Does it seem that the rollouts are being spread out? It's seeming to take a lot longer for the non-prime affiliates to get updated.

murg · 08-01-2014, 09:08 PM

I just discovered a 3.3.0 bug that's been fixed in 3.5.0 (I don't remember anyone raising it, so please forgive if they have).

When plugging my Glo into a power only USB (wall plug), in 3.3.0, it thought that I was connecting to a computer, and asked if I wanted to connect?

In 3.5.0, the Glo has gone back to the normal behaviour of "don't ask, just charge".

07-31-2014, 05:38 PM	#287
Ripplinger 350 Hoarder Posts: 3,574 Karma: 8281267 Join Date: Dec 2010 Location: Midwest USA Device: Sony PRS-350, Kobo Glo & Glo HD, PW2	I did buy it locally at an independent bookstore, The Book Cellar. Btw, is it normal with newer firmware that the light now stays on while charging? Which is annoying in itself, but when I disconnect the reader, the light level gets put down to a minimal amount, which means readjusting it everytime. Last edited by Ripplinger; 07-31-2014 at 05:40 PM.

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07-31-2014, 05:07 PM	#286
PeterT Grand Sorcerer Posts: 13,535 Karma: 78910202 Join Date: Nov 2007 Location: Toronto Device: Libra H2O, Libra Colour	I wonder if that affiliate MIGHT be a US Independent book reseller (the ABA portion at least). Where did you buy your device?

08-01-2014, 08:34 PM	#298
davidfor Grand Sorcerer Posts: 24,905 Karma: 47303824 Join Date: Jul 2011 Location: Sydney, Australia Device: Kobo:Touch,Glo, AuraH2O, GloHD,AuraONE, ClaraHD, Libra H2O; tolinoepos	And we don't actually have real evidence that 3.5.0 is not being sent out. If someone who previously received it did a factory reset and received 3.3.0 instead. My son's Glo is still on 3.3.0. But, I think it received that about four weeks after the initial release. This is a device bought in Australia with "Kobo" as the affiliate.

08-01-2014, 09:07 PM	#299
murg No Comment Posts: 3,240 Karma: 23878043 Join Date: Jan 2012 Location: Australia Device: Kobo: Not just an eReader, it's an adventure!	Does it seem that the rollouts are being spread out? It's seeming to take a lot longer for the non-prime affiliates to get updated.

08-01-2014, 09:08 PM	#300
murg No Comment Posts: 3,240 Karma: 23878043 Join Date: Jan 2012 Location: Australia Device: Kobo: Not just an eReader, it's an adventure!	I just discovered a 3.3.0 bug that's been fixed in 3.5.0 (I don't remember anyone raising it, so please forgive if they have). When plugging my Glo into a power only USB (wall plug), in 3.3.0, it thought that I was connecting to a computer, and asked if I wanted to connect? In 3.5.0, the Glo has gone back to the normal behaviour of "don't ask, just charge".