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#16 |
eBookaholic
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Karma: 1149090
Join Date: Oct 2012
Location: East Sussex, UK
Device: iPad Air, Galaxy S3, Kobo Glo
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This is an issue I've come across before with applications built with Microsoft Visual Studio 2012 or newer. In order to work on Windows XP, the application has to be built with the correct profile, and I guess the Kobo app team forgot to do this.
This seems to be part of Microsoft's "subtle" attempt to encourage people to upgrade from XP. |
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#17 |
Grand Sorcerer
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Karma: 78910202
Join Date: Nov 2007
Location: Toronto
Device: Libra H2O, Libra Colour
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I'm led to believe by Kobo that support for Windows/XP was removed from Desktop 3.9.0, and that it should not have been pushed as an upgrade to XP computers; that XP was meant to remain on 3.8.0.
If I hear more I will update. |
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#18 |
Pain in the arse
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Karma: 77856
Join Date: Apr 2013
Device: Kobo Aura One, Kindle 4
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But XP can't remain on 3.8.0, since the program forces you to update it :P
PS: the app is temporarily unavailable from the Kobo site. |
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#19 |
Grand Sorcerer
![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() Posts: 13,533
Karma: 78910202
Join Date: Nov 2007
Location: Toronto
Device: Libra H2O, Libra Colour
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The intention is that the upgrade would not be offered to XP. I know, I have my doubts too.
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#20 | |
Zealot
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Karma: 8170
Join Date: Jul 2013
Device: kobo glo
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I got a reply...
Quote:
![]() Must be time to switch to a kindle! ![]() |
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#21 |
Addict
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Karma: 3461302
Join Date: Mar 2013
Location: Canada
Device: Kobo Aura One, Kobo Glo, Kobo Aura HD (RIP)
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I tried it on my Windows XP and same issue.
Looks like Windows XP is not supported anymore? ![]() |
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#22 |
Grand Sorcerer
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Karma: 68407974
Join Date: Dec 2011
Location: Australia
Device: Kobo Libra 2, iPadMini4, iPad4, MBP; support other Kobo/Kindles
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Do you mind if I ask what you're using the Kobo Desktop for? I haven't opened it for months, except briefly to test something for someone else.
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#23 |
Bookaholic
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Karma: 54969924
Join Date: Oct 2007
Location: Minnesota
Device: iPad Mini 4, AuraHD, iPhone XR +
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It comes in handy for books that are kePub only, but that's the only thing I use it for.
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#24 |
No Comment
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Karma: 23878043
Join Date: Jan 2012
Location: Australia
Device: Kobo: Not just an eReader, it's an adventure!
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So, anyone without WiFi and with Windows XP isn't going to get firmware updates...
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#25 | |
Wizard
![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() Posts: 3,720
Karma: 1759970
Join Date: Sep 2010
Device: none
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Quote:
having said that I'd be surprised if the firmware installers cannot be found elsewhere online, then copied to device via USB. or just take your e-reader into the nearest starbucks, or library, or station or whatever has free public wi-fi & update via that. Last edited by cybmole; 07-17-2014 at 02:04 PM. |
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#26 |
Pain in the arse
![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() Posts: 758
Karma: 77856
Join Date: Apr 2013
Device: Kobo Aura One, Kindle 4
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Man, Windows XP is already used by 25% of the people... and wifi on the Kobos is very unstable.
I confide in Tier 2. Last edited by Lucas Malor; 07-17-2014 at 04:31 PM. |
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#27 | |
Ex-Helpdesk Junkie
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Karma: 85400180
Join Date: Nov 2012
Location: The Beaten Path, USA, Roundworld, This Side of Infinity
Device: Kindle Touch fw5.3.7 (Wifi only)
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Quote:
Heck, even Microsoft still supported XP after EOL, when push came to shove: http://www.forbes.com/sites/gordonke...ter-stupidity/ And of course, there is still Server 2003 updates via this hack: http://www.infoworld.com/t/microsoft...in-arms-243183 Personally, my opinion on the whole issue is that no company is required to explicitly provide XP support -- but they should still allow XP systems to receive updates that should be compatible, since there is no benefit in refusing them. Just like Oracle is doing. |
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#28 | |
Wizard
![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() Posts: 3,720
Karma: 1759970
Join Date: Sep 2010
Device: none
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Quote:
Otherwise what next: complaints that there's no Windows 95 /98 versions, need it to run in DOS... make a version for my Commodore Amiga... how far back should a vendor have to go? XP has been superseded 3 times already : Vista, 7, 8 & I gave 3 easy work-arounds. I also dispute your stat of 25% - i bet that for personal use , as in indivuiduals who also also person e-readers, & excluding big corporates who can't be arsed/ cant justify cost of upgrading , we are at more like 1% of the Kobo user base. Even so, a smart company should not p**s off 1% of its customers! |
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#29 |
Junior Member
![]() Posts: 3
Karma: 20
Join Date: Jul 2014
Device: Kobo Touch
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response from Kobo
1- Uninstall the Kobo Deskotp
2- Restart the computer 3- Install the Kobo Desktop 3.8 You can download the Kobo Desktop version 3.8 and will still work with XP: https://dl.dropboxusercontent.com/u/...ilds/XP3.8.exe -had to do the set twice, and another factory reset, then setup again, and working now |
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#30 |
Evangelist
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Karma: 2269648
Join Date: Jun 2010
Location: Toronto
Device: Kobo: Original, WiFi, Touch, Aura, Aura H20, MiniGloHD ;) iOS app
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Would it be at all possible for anyone experiencing the problem to post their exact system version by following these steps;
Click the Start button, click Run, type winver, and then press Enter. It should display a small window with system information, here's an example of what I see on one of my machines: Microsoft® Windows Version 5.1 (Build 2600.xpsp_sp3_gdr.101209-1647 : Service Pack 3) In addition, could you also go to whatsmyuseragent.com and then copy and paste the result please. |
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Thread | Thread Starter | Forum | Replies | Last Post |
Should I install Kobo Desktop? Update? Tweak? I need a beginner's guide. | Caribou007 | Kobo Developer's Corner | 14 | 06-20-2013 03:06 PM |
kobo desktop setup will not install | Fahey101 | Kobo Reader | 4 | 04-16-2012 04:57 AM |
Touch Kobo Desktop problem (WinXP / Win7)? | Geco | Kobo Reader | 20 | 09-29-2011 03:20 AM |
Touch Kobo Touch not ejecting cleanly with Calibre OR Kobo Desktop - Windows 7 | JBlyth | Kobo Reader | 11 | 08-03-2011 05:38 PM |
Kobo Touch not disconnecting properly from Calibre OR Kobo Desktop - Windows 7 | JBlyth | Devices | 1 | 08-03-2011 06:50 AM |