Delphi Classics? - Page 3

Dr. Drib · 05-24-2014, 07:11 PM

I bought a ton of his collections, too, and was happy to have them and at such inexpensive prices.

These are much better, in my opinion, than those Mobileread Reference collections [no affiliation with Mobileread]. -- Did I get that name right?

jgaiser · 05-24-2014, 07:46 PM

Quote:

Originally Posted by Katsunami

Could be, but if he was shut down by the authorities, there would probably be a page in place telling customers that the site was seized by the police, FBI, CIA, or whatever, because of investigation regarding possible copyright violations.

It's nothing but incompetence. When this was first reported, the web host had a parking page at the root. Now there is multiple warnings and fatal errors. Someone has been messing with the code and after nearly two weeks the site is still broken.

Time to stop making excuses. Neither of the emails that I sent (neither of which has bounced) have been replied to. The owners are either idiots or...

LovesMacs · 05-26-2014, 11:20 AM

As of this writing, the website now says, "We apologise to our customers. We are updating our website and it will be back as quickly as possible." The site also helpfully adds that it is "down for maintenance."

I'm no website guru, but shouldn't they have left their working website online while they prepare their updated version offline?

Katsunami · 05-26-2014, 03:38 PM

Quote:

Originally Posted by LovesMacs

I'm no website guru, but shouldn't they have left their working website online while they prepare their updated version offline?

Uh... yeah. That would be the normal procedure, as their current strategy means they are not selling (at least not through their own website).

"Our website is down for maintenance" is so 1995...

-Prepare the update offline.
-Upload it into a secured second account and test it.
-If it works: adjust your configuration to unlock and use the new site.

*BAM* Instant switch.

- Lock the other account and take the old site offline.

Rinse, repeat...

stutzj · 05-31-2014, 04:15 PM

aaaannd...it's back.

http://www.delphiclassics.com/

EDIT:

aaaandd...it seems to be kind broken. Maybe it is being worked on when I check it but a lot of the links are not loading.

jgaiser · 05-31-2014, 05:18 PM

Quote:

Originally Posted by stutzj

aaaandd...it seems to be kind broken. Maybe it is being worked on when I check it but a lot of the links are not loading.

It's not kind of broken. It's broken. No way to login, most of the links aren't there. What kind of a business puts up a website to the public that is as broke as this one is. Once again incompetent.

Katsunami · 05-31-2014, 05:57 PM

They've been online-offline off and on in the past few days, and now half the website doesn't work. I don't understand. How hard can it be to dump your database once in a while, zip the code and put that in a safe place? It can be done automatically.

Then again, I have an el-cheapo webhost, costing something like $3 per month, which provides the service of daily backup, and a rollback to an older version of the site and database.... so I actually don't have to do anything. I only use the webhost for e-mail though, at this point.

I wonder why Delphi has so much problems getting their site back online after something goes wrong; twice. Somebody there needs to be fired. I work in the website business (designing and implementing backends for applications), and if one of the projects we host and maintain would go offline for two weeks, we'd probably be sued.

rcentros · 06-01-2014, 02:15 AM

Quote:

Originally Posted by jgaiser

It's not kind of broken. It's broken. No way to login, most of the links aren't there. What kind of a business puts up a website to the public that is as broke as this one is.

I've got to agree here. They would be better off to keep their "Website Down" message than put up the mess they have now. But I'm not bitter against them, I just figure -- for whatever reason -- they're struggling with this. I'm willing to give them some time to get it straightened out.

Larry Lumbago · 06-03-2014, 03:28 PM

Seems like this time it's really back. Currently I'm logged in, but the last books I purchased some days before the site went offline are not listed under MyAccount - Recent Orders. Guess I'll have to write them and ask.

doubleshuffle · 06-03-2014, 03:45 PM

It's still a total and utter mess. The page tells me I'm logged in (on visiting the page, without trying to log in at all), and when I try to log out, I am sent to my log-in screen, and when I then try to log in, my password is refused. And still there's the little thingy showing at the top of the page which I'm supposed to click to log out.

Just remembered: that was the first sign things were going south, months ago. I couldn't properly log out anymore. I even wrote them an email aout that, to which I never got a reply.

jgaiser · 06-03-2014, 04:47 PM

Despite all the bitching I've done recently, I visited the site, logged in successfully and found all the books I've recently purchased available for download.

That said, they are still a bunch of incompetents and I won't be purchasing any further books from Delphi.

Katsunami · 06-03-2014, 05:29 PM

Quote:

Originally Posted by jgaiser

Despite all the bitching I've done recently, I visited the site, logged in successfully and found all the books I've recently purchased available for download.

Confirmed. Slow, but working again.

Quote:

That said, they are still a bunch of incompetents and I won't be purchasing any further books from Delphi.

Meh. As long as I can download the book (they don't have DRM), I'm fine with it. I've been re-reading some David Eddings books (so, commercial books from a BPH), and so far they have more typo's than the last few Delphi books I read.

The current book I'm reading is up to 10 typo's at least, while the last Delphi book only had a few (three; maybe even less).

corroonb · 06-03-2014, 06:25 PM

I can't login and can't recover my password. Fortunately I have copies of my purchases saved somewhere or other.

poohbear_nc · 06-09-2014, 03:32 PM

Just got an email announcing the site is back up - it now sort of works - very slow to load and move between pages.

Took forever to log in - but the site still has my old password & all my purchases.

jersysman · 06-09-2014, 07:32 PM

Quote:

Originally Posted by poohbear_nc

Just got an email announcing the site is back up - it now sort of works - very slow to load and move between pages.

Took forever to log in - but the site still has my old password & all my purchases.

Did they mention why the site went down in the first place? I've not received that email as of yet.

05-31-2014, 04:15 PM	#35
stutzj Zealot Posts: 106 Karma: 305794 Join Date: Sep 2012 Device: Kobo Glo HD, PW2, Kindle 5(black)	aaaannd...it's back. http://www.delphiclassics.com/ EDIT: aaaandd...it seems to be kind broken. Maybe it is being worked on when I check it but a lot of the links are not loading. Last edited by stutzj; 05-31-2014 at 04:17 PM.

06-09-2014, 03:32 PM	#44
poohbear_nc Bah! Humbug! Posts: 63,409 Karma: 135239851 Join Date: Feb 2009 Location: Durham, NC Device: Every Kindle Ever Made & To Be Made!	Just got an email announcing the site is back up - it now sort of works - very slow to load and move between pages. Took forever to log in - but the site still has my old password & all my purchases. Last edited by poohbear_nc; 06-09-2014 at 03:36 PM.

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05-24-2014, 07:11 PM	#31
Dr. Drib Grand Sorcerer Posts: 45,441 Karma: 59592133 Join Date: Jan 2007 Location: Peru Device: KINDLE: Oasis 3, Scribe (1st), Matcha; KOBO: Libra 2, Libra Colour	I bought a ton of his collections, too, and was happy to have them and at such inexpensive prices. These are much better, in my opinion, than those Mobileread Reference collections [no affiliation with Mobileread]. -- Did I get that name right?

05-26-2014, 11:20 AM	#33
LovesMacs Fanatic Posts: 513 Karma: 2644386 Join Date: Apr 2012 Device: iPhone, Kindle Touch	As of this writing, the website now says, "We apologise to our customers. We are updating our website and it will be back as quickly as possible." The site also helpfully adds that it is "down for maintenance." I'm no website guru, but shouldn't they have left their working website online while they prepare their updated version offline?

05-31-2014, 05:57 PM	#37
Katsunami Grand Sorcerer Posts: 6,111 Karma: 34000001 Join Date: Mar 2008 Device: KPW1, KA1	They've been online-offline off and on in the past few days, and now half the website doesn't work. I don't understand. How hard can it be to dump your database once in a while, zip the code and put that in a safe place? It can be done automatically. Then again, I have an el-cheapo webhost, costing something like $3 per month, which provides the service of daily backup, and a rollback to an older version of the site and database.... so I actually don't have to do anything. I only use the webhost for e-mail though, at this point. I wonder why Delphi has so much problems getting their site back online after something goes wrong; twice. Somebody there needs to be fired. I work in the website business (designing and implementing backends for applications), and if one of the projects we host and maintain would go offline for two weeks, we'd probably be sued.

06-03-2014, 03:28 PM	#39
Larry Lumbago Junior Member Posts: 1 Karma: 10 Join Date: Jun 2014 Device: Kindle 4	Seems like this time it's really back. Currently I'm logged in, but the last books I purchased some days before the site went offline are not listed under MyAccount - Recent Orders. Guess I'll have to write them and ask.

06-03-2014, 03:45 PM	#40
doubleshuffle Unicycle Daredevil Posts: 13,944 Karma: 185432100 Join Date: Jan 2011 Location: Planet of the Pudding Brains Device: Aura HD (R.I.P. After six years the USB socket died.) tolino shine 3	It's still a total and utter mess. The page tells me I'm logged in (on visiting the page, without trying to log in at all), and when I try to log out, I am sent to my log-in screen, and when I then try to log in, my password is refused. And still there's the little thingy showing at the top of the page which I'm supposed to click to log out. Just remembered: that was the first sign things were going south, months ago. I couldn't properly log out anymore. I even wrote them an email aout that, to which I never got a reply.

06-03-2014, 04:47 PM	#41
jgaiser Omnivorous Posts: 3,283 Karma: 27978909 Join Date: Feb 2008 Location: Rural NW Oregon Device: Kindle Voyage, Kindle Fire HD, Kindle 3, KPW1	Despite all the bitching I've done recently, I visited the site, logged in successfully and found all the books I've recently purchased available for download. That said, they are still a bunch of incompetents and I won't be purchasing any further books from Delphi.

06-03-2014, 06:25 PM	#43
corroonb Addict Posts: 317 Karma: 1232685 Join Date: Nov 2008 Location: Ireland Device: Kindle Voyage, Kobo Aura, Nexus 9	I can't login and can't recover my password. Fortunately I have copies of my purchases saved somewhere or other.