help! can't seem to authorize my Kobo Aura with Adobe;s Digital Editions

Purrceyz · 05-09-2014, 08:51 PM

Hi all,

I've purchased a Kobo Aura (not HD). I've bought a book from Kobo but I can;t read it on the device because I can't seem to authorize it (my computers is authorized, I checked). I've tried unauthorizing & reauthorizing it and it siill doesn't show up in the bookshelves. Earlier when I was trying to get it to work, I deleted a folder on the Kobo for Digital Editions (as described in an older thread here). Does anyone know how I can get it back or do I have do a factory reset with a paperclip? Please help.

PeterT · 05-09-2014, 09:08 PM

Offhand do you know which form of ADE authorization you have done and on your PC?

I'm not by a PC right now but it is key that you have authorized ADE to your Adobe ID.

Also, what version of ADE?

Purrceyz · 05-09-2014, 09:16 PM

It's version 3.0.86137 of Adobe Digital Editions. It says "This computer can read Adobe DRM protected content authorized to the following account(s):
(my email Adobe ID ----- )

I doubled checked my Adobe ID before authorizing by logging to Adobe first - I've had an Adobe account for quite a while.)

Purrceyz · 05-09-2014, 10:11 PM

I deleted Digital Editions completely with an uninstaller & reinstalled it. Now it's recognizing my kobo and I'm able to transfer the purchased book.

paola · 05-10-2014, 02:29 AM

Quote:

Originally Posted by Purrceyz

I deleted Digital Editions completely with an uninstaller & reinstalled it. Now it's recognizing my kobo and I'm able to transfer the purchased book.

Yet if you bought the book from kobo, there's no need to go through a computer, and syncing your device over wifi should download it to your device, provided you are logged in with the same account you used for the purchase.

05-09-2014, 08:51 PM	#1
Purrceyz Enthusiast Posts: 31 Karma: 10 Join Date: May 2010 Location: Canada Device: Kobo Aura, Nexus 7 tablet	help! can't seem to authorize my Kobo Aura with Adobe Digital Editions Hi all, I've purchased a Kobo Aura (not HD). I've bought a book from Kobo but I can;t read it on the device because I can't seem to authorize it (my computers is authorized, I checked). I've tried unauthorizing & reauthorizing it and it siill doesn't show up in the bookshelves. Earlier when I was trying to get it to work, I deleted a folder on the Kobo for Digital Editions (as described in an older thread here). Does anyone know how I can get it back or do I have do a factory reset with a paperclip? Please help. Last edited by Purrceyz; 05-09-2014 at 08:57 PM.

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05-09-2014, 09:08 PM	#2
PeterT Grand Sorcerer Posts: 13,534 Karma: 78910202 Join Date: Nov 2007 Location: Toronto Device: Libra H2O, Libra Colour	Offhand do you know which form of ADE authorization you have done and on your PC? I'm not by a PC right now but it is key that you have authorized ADE to your Adobe ID. Also, what version of ADE?

05-09-2014, 09:16 PM	#3
Purrceyz Enthusiast Posts: 31 Karma: 10 Join Date: May 2010 Location: Canada Device: Kobo Aura, Nexus 7 tablet	It's version 3.0.86137 of Adobe Digital Editions. It says "This computer can read Adobe DRM protected content authorized to the following account(s): (my email Adobe ID ----- ) I doubled checked my Adobe ID before authorizing by logging to Adobe first - I've had an Adobe account for quite a while.)

05-09-2014, 10:11 PM	#4
Purrceyz Enthusiast Posts: 31 Karma: 10 Join Date: May 2010 Location: Canada Device: Kobo Aura, Nexus 7 tablet	I deleted Digital Editions completely with an uninstaller & reinstalled it. Now it's recognizing my kobo and I'm able to transfer the purchased book.