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Old 03-23-2014, 11:26 AM   #6691
dki
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Just hunting for that elusive 75% for one fairly expensive book. I cannot believe I hardly got anything higher that 35%. Oh well... Not giving up yet .
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Old 03-23-2014, 11:43 AM   #6692
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Quote:
Originally Posted by maybedog View Post
Are you using the new checkout? It's the dynamic interface.

What is the exact error message you get?

Can you pay by PayPal? It's more work but it's worth it. You just click the "Edit Info" button at the top, and you have whatever options you normally have. If you are already paying with PayPal you can only run one transaction at once. Wait until one goes through and do the next. As long as the discount has already been applied, you can take your time, you just won't be able to use it on any books you don't already have open and have applied the discount to.

Does your credit card company put holds on your card for suspicious purchases? Something under a couple of dollars might flag them. I can only buy about a dozen things from one vendor before the card is frozen and I have to switch to PayPal. (I call them and they can fix it but it takes a while for Kobo to figure it out.) Even if you are using a credit card try doing just one at a time.

What versions of the browsers are you using?

What country are you buying from?

Here are the steps I follow:

Search for the book.
Right click on the book and open in a new window.
Repeat until I have all the books I want to buy open.
Then I do each step for each page before I move to the next step:
Check each book page and make sure that it shows the platforms you can use it on (if it doesn't have that I don't buy it because then it's a PDF usually) then click on Buy Now.
Enter the code and click Apply.
Then I go through and click Buy Now for two and then wait until those go to the thank you page before I go to the next two tabs.

If that's what you're doing, do you get the error when you click "Buy Now" or does it look like it's processing and then give you the error?

The more information you give me the more I can try to help you troubleshoot.
Yes, I only use the new checkout. I have been paying with store credit, but I will try with PayPal and see if that works.

The error I get is the screen goes gray and a pop up box appears saying there was an error processing my payment.
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Old 03-23-2014, 12:00 PM   #6693
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You've received a 35% off coupon!
Coupon code: bGyRhW

You've received a 45% off coupon!
Coupon code: BengjQ
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Old 03-23-2014, 12:54 PM   #6694
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Quote:
Originally Posted by maybedog View Post
Are you using the new checkout? It's the dynamic interface.

What is the exact error message you get?

Can you pay by PayPal? It's more work but it's worth it. You just click the "Edit Info" button at the top, and you have whatever options you normally have. If you are already paying with PayPal you can only run one transaction at once. Wait until one goes through and do the next. As long as the discount has already been applied, you can take your time, you just won't be able to use it on any books you don't already have open and have applied the discount to.

Does your credit card company put holds on your card for suspicious purchases? Something under a couple of dollars might flag them. I can only buy about a dozen things from one vendor before the card is frozen and I have to switch to PayPal. (I call them and they can fix it but it takes a while for Kobo to figure it out.) Even if you are using a credit card try doing just one at a time.

What versions of the browsers are you using?

What country are you buying from?

Here are the steps I follow:

Search for the book.
Right click on the book and open in a new window.
Repeat until I have all the books I want to buy open.
Then I do each step for each page before I move to the next step:
Check each book page and make sure that it shows the platforms you can use it on (if it doesn't have that I don't buy it because then it's a PDF usually) then click on Buy Now.
Enter the code and click Apply.
Then I go through and click Buy Now for two and then wait until those go to the thank you page before I go to the next two tabs.

If that's what you're doing, do you get the error when you click "Buy Now" or does it look like it's processing and then give you the error?

The more information you give me the more I can try to help you troubleshoot.
I've tried this on all browsers: IE11, Safari5, FF28, Chrome33. Always new checkout as suggested. Like Zelda said in above post, it will work in first tab, then the consequent tabs gives payment error. [yes, code applied to all tabs first before hitting 'buy now'] I've even tried on other computers in the house, PC and laptop, no luck. I'm not too worried about it but I know others would like this problem solved on why it works for some and not others. NBD to me really but thank you for offering to help myself and others with same issues.
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Old 03-23-2014, 01:24 PM   #6695
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Quote:
Originally Posted by Blue2u View Post
I've tried this on all browsers: IE11, Safari5, FF28, Chrome33. Always new checkout as suggested. Like Zelda said in above post, it will work in first tab, then the consequent tabs gives payment error. [yes, code applied to all tabs first before hitting 'buy now'] I've even tried on other computers in the house, PC and laptop, no luck. I'm not too worried about it but I know others would like this problem solved on why it works for some and not others. NBD to me really but thank you for offering to help myself and others with same issues.
For me, this has happened with a certain MasterCard. No matter what I tried, it would only do one tab. So maybe it's payment method? Visa and Visa GC's are the only forms I've found that have always worked without issue....

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Old 03-23-2014, 01:25 PM   #6696
BearMountainBooks
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For the codes I win with the trivia--can they be used more than once? I posted one here and would like to post it to a couple of my facebook friends as well.
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Old 03-23-2014, 01:31 PM   #6697
mindwarp
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Originally Posted by BearMountainBooks View Post
For the codes I win with the trivia--can they be used more than once? I posted one here and would like to post it to a couple of my facebook friends as well.
They are one use codes. Only work around is opening multiple tabs, or sometimes using the code within minutes of someone else.
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Old 03-23-2014, 02:01 PM   #6698
BearMountainBooks
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Quote:
Originally Posted by mindwarp View Post
They are one use codes. Only work around is opening multiple tabs, or sometimes using the code within minutes of someone else.
Okay, thanks. Not a problem since I will get more. I'll just offer the next one to my FB friends and mention it's first come/first served/use once only. Much appreciated!
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Old 03-23-2014, 02:31 PM   #6699
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Quote:
Originally Posted by BearMountainBooks View Post
Okay, thanks. Not a problem since I will get more. I'll just offer the next one to my FB friends and mention it's first come/first served/use once only. Much appreciated!
You can direct your FB friends here
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Old 03-23-2014, 02:38 PM   #6700
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Old 03-23-2014, 03:12 PM   #6701
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Old 03-23-2014, 03:20 PM   #6702
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Quote:
Originally Posted by mindwarp View Post
For me, this has happened with a certain MasterCard. No matter what I tried, it would only do one tab. So maybe it's payment method? Visa and Visa GC's are the only forms I've found that have always worked without issue....
mindwarp, thanks for replying. I almost always have a GC in the Kobo account so for me, this is not an issue. I'm hoping this is helping narrowing it down for others.
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Old 03-23-2014, 03:49 PM   #6703
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Old 03-23-2014, 07:10 PM   #6704
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Old 03-23-2014, 07:29 PM   #6705
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Here's a 65% off code for the first person (it's a one-time use) who claims it:
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I didn't see anything on the "select list" of books that you have to choose from to use the code that I was interested in:
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