Paperwhite faint print.

Ekdog · 02-14-2014, 03:19 PM

I love my Paperwhite, especially the high quality of the display. However, I've just downloaded this book from Amazon, and the words are much fainter than in other books I've bought. The strange thing is it's only this one book.

Any idea why this might be? Should I complain to Amazon? Try downloading the book again?

P.S. I've just tried removing it from the Paperwhite and sending it again, but that didn't help. By the way, when I turn a page, the print is dark like it should be for a fraction of a second but then it fades again.

jswinden · 02-14-2014, 03:48 PM

Quote:

Originally Posted by Ekdog

I love my Paperwhite, especially the high quality of the display. However, I've just downloaded this book from Amazon, and the words are much fainter than in other books I've bought. The strange thing is it's only this one book.

Any idea why this might be? Should I complain to Amazon? Try downloading the book again?

P.S. I've just tried removing it from the Paperwhite and sending it again, but that didn't help. By the way, when I turn a page, the print is dark like it should be for a fraction of a second but then it fades again.

The publisher probably included a font in the book. If so, turn off the Use Publisher Font option (or whatever the option is called). If there is no option to turn off the publisher's included font, then the publisher might have created a Topaz style book which is like a PDF. Topaz books are a royal PITA, but they are usually only for books long out of print.

ETA: Actually, on a Paperwhite I think the option for using a Publisher Font is in the font menu. To Turn off the publisher font just select another font like Caecilia.

Ekdog · 02-14-2014, 03:54 PM

Thanks, Jack. I had a look and the Publisher Font option isn't selected.

Ekdog · 02-14-2014, 03:57 PM

The Caecilia font is the one that's selected.

HarryT · 02-14-2014, 04:03 PM

Perhaps it's a Topaz book?

Ekdog · 02-14-2014, 04:06 PM

Quote:

Originally Posted by HarryT

Perhaps it's a Topaz book?

Jack said Topaz is usually used for books long out of print. This one's just been published recently.

booklover6 · 02-14-2014, 04:15 PM

What is the name and author of the book?

Out of print books do get released in topaz formats, there is a whole catalog that is being put out that way, they were Dorchester books.

Ekdog · 02-14-2014, 04:18 PM

Quote:

Originally Posted by booklover6

What is the name and author of the book?

Out of print books do get released in topaz formats, there is a whole catalog that is being put out that way, they were Dorchester books.

Bikenomics: How Bicycling Can Save the Economy [Kindle Edition]

Author: Elly Blue.

HarryT · 02-14-2014, 04:20 PM

Try importing the book into Calibre and see what format it says the book is in.

VictoriaP · 02-14-2014, 04:28 PM

It's definitely a weird one; downloaded the sample and the text is a medium grey color on the PW2. As the OP said, it flashes to black on the page turns, then goes back to grey--about the same shade as the darker grey of the date bars on the posts here on MobileRead. No problems changing fonts, but even the publisher font is grey. I've never seen anything quite like it, but it doesn't behave like any Topaz book I've seen.

Could it be an error in the HTML?

Regardless, it probably should be reported to Amazon. I'd personally find it nearly unreadable due to the severe lack of contrast.

Ekdog · 02-14-2014, 04:31 PM

Quote:

Originally Posted by HarryT

Try importing the book into Calibre and see what format it says the book is in.

I imported it to Calibre, but I get a message that says it's locked by DRM.

Ekdog · 02-14-2014, 04:32 PM

Quote:

Originally Posted by VictoriaP

It's definitely a weird one; downloaded the sample and the text is a medium grey color on the PW2. As the OP said, it flashes to black on the page turns, then goes back to grey--about the same shade as the darker grey of the date bars on the posts here on MobileRead. No problems changing fonts, but even the publisher font is grey. I've never seen anything quite like it, but it doesn't behave like any Topaz book I've seen.

Could it be an error in the HTML?

Regardless, it probably should be reported to Amazon. I'd personally find it nearly unreadable due to the severe lack of contrast.

What's the best way to report something like this to Amazon?

eschwartz · 02-14-2014, 04:40 PM

Quote:

Originally Posted by Ekdog

I impoted it to Calibre, but I get a message that says it's locked by DRM.

That should only stop you from reading it. It still should show up as MOBI (KF7) / AZW3 (KF8) / HTMLZ (TOPAZ).

And you could check the file extension from on the kindle, .azw is MOBI, .azw3 is AZW3 and .azw1 (TOPAZ)

If you want to read it from calibre (and transfer to other devices) google "apprentice alf"

Ekdog · 02-14-2014, 04:44 PM

Quote:

Originally Posted by eschwartz

That should only stop you from reading it. It still should show up as MOBI (KF7) / AZW3 (KF8) / HTMLZ (TOPAZ).

And you could check the file extension from on the kindle, .azw is MOBI, .azw3 is AZW3 and .azw1 (TOPAZ)

If you want to read it from calibre (and transfer to other devices) google "apprentice alf"

Format: AZW3

Ekdog · 02-14-2014, 04:46 PM

I've started a thread about it in the Kindle Help Forum.

http://www.amazon.com/gp/help/custom...merDiscussions

02-14-2014, 03:19 PM	#1
Ekdog Connoisseur Posts: 57 Karma: 2742 Join Date: Nov 2010 Location: Seville, Spain Device: Kindle Paperwhite	Paperwhite faint print. I love my Paperwhite, especially the high quality of the display. However, I've just downloaded this book from Amazon, and the words are much fainter than in other books I've bought. The strange thing is it's only this one book. Any idea why this might be? Should I complain to Amazon? Try downloading the book again? P.S. I've just tried removing it from the Paperwhite and sending it again, but that didn't help. By the way, when I turn a page, the print is dark like it should be for a fraction of a second but then it fades again. Last edited by Ekdog; 02-14-2014 at 03:30 PM. Reason: Added PS.

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02-14-2014, 03:54 PM	#3
Ekdog Connoisseur Posts: 57 Karma: 2742 Join Date: Nov 2010 Location: Seville, Spain Device: Kindle Paperwhite	Thanks, Jack. I had a look and the Publisher Font option isn't selected.

02-14-2014, 03:57 PM	#4
Ekdog Connoisseur Posts: 57 Karma: 2742 Join Date: Nov 2010 Location: Seville, Spain Device: Kindle Paperwhite	The Caecilia font is the one that's selected.

02-14-2014, 04:03 PM	#5
HarryT eBook Enthusiast Posts: 85,544 Karma: 93383043 Join Date: Nov 2006 Location: UK Device: Kindle Oasis 2, iPad Pro 10.5", iPhone 6	Perhaps it's a Topaz book?

02-14-2014, 04:15 PM	#7
booklover6 Grand Sorcerer Posts: 6,545 Karma: 14008730 Join Date: May 2008 Location: PA (USA) Device: Kobo Clara, 2E, Libre 1, PW4, PW5, 2022 Kindle, Kobo Libre Colour	What is the name and author of the book? Out of print books do get released in topaz formats, there is a whole catalog that is being put out that way, they were Dorchester books.

02-14-2014, 04:20 PM	#9
HarryT eBook Enthusiast Posts: 85,544 Karma: 93383043 Join Date: Nov 2006 Location: UK Device: Kindle Oasis 2, iPad Pro 10.5", iPhone 6	Try importing the book into Calibre and see what format it says the book is in.

02-14-2014, 04:28 PM	#10
VictoriaP Addict Posts: 298 Karma: 491576 Join Date: Mar 2009 Device: Kindle PW2; Kindle Touch; Kindle 2; iPad Mini; iPad1	It's definitely a weird one; downloaded the sample and the text is a medium grey color on the PW2. As the OP said, it flashes to black on the page turns, then goes back to grey--about the same shade as the darker grey of the date bars on the posts here on MobileRead. No problems changing fonts, but even the publisher font is grey. I've never seen anything quite like it, but it doesn't behave like any Topaz book I've seen. Could it be an error in the HTML? Regardless, it probably should be reported to Amazon. I'd personally find it nearly unreadable due to the severe lack of contrast.

02-14-2014, 04:46 PM	#15
Ekdog Connoisseur Posts: 57 Karma: 2742 Join Date: Nov 2010 Location: Seville, Spain Device: Kindle Paperwhite	I've started a thread about it in the Kindle Help Forum. http://www.amazon.com/gp/help/custom...merDiscussions