After 3 months, amazon has solved the screen problems in the new kp?

evil_rock · 01-26-2014, 02:20 PM

The first units of kp2 had a lot of problems (uneven ligth, dead pixels, yellowish or blueish screen, etc) primarily with the screen. Now, after 3 - 4 months the problems has been solved?

I live a couple of countries from any amazon's branchs so it would be a lot of trouble for me to return it if i have a problem.

ucfgrad93 · 01-26-2014, 07:33 PM

I got one for Christmas and don't notice any of the problems you are describing.

BeeTee-Ess · 01-26-2014, 08:40 PM

I bought a pair of PW2s in early September last year - both perfect.

NickyWithNook · 01-26-2014, 09:28 PM

Mine is fine. I wasn't aware there were a lot of problems.

dordale · 01-26-2014, 11:04 PM

I'm also happy with my KP2--got it in early October. Screen is prefect.

eschwartz · 01-27-2014, 12:58 AM

This was only reported with some of the very first ones, when Amazon was rushing to fulfill a huge wave of holiday shoppers ordering Kindle Paperwhites within the first couple of weeks it was available.

And even then, they were very good about replacing the flawed ones.

shanghaichica · 01-27-2014, 05:43 AM

I wasn't aware that there were any problems with the paper white 2. The first gen paper white, yes but not the 2.

My first gen had some colour hues when the light was set to high levels. My paper white 2 is flawless. The screen is evenly lit and is uniform in colour. I got my PW2 at the beginning of November.

HarryT · 01-27-2014, 05:57 AM

There were a few reports of misaligned screens, pinholes, etc. See:

https://www.mobileread.com/forums/sho...d.php?t=225601

On the whole, though, there seem to have been relatively few issues compared with the PW1.

Josieb1 · 01-27-2014, 06:28 AM

I had two faulty PW2's back in September, I'm in the UK. I had a light bleed from the frame on the first one and blotchy yellow screen on number 2. I haven't bothered since.

soulfuldog · 01-27-2014, 08:50 AM

I don't think there was ever any issues of uneven lighting with the PW2, it was really just pinholes & yellow or bluish screens, with some faulty misaligned screens or light bleed thrown in too. As to whether they have improved, certainly in the case of the latter two issues, but I still think you will find variances in the screens, as this just seems an issue with the lighted ereaders.

I bought mine two months ago, the first is pretty much perfect except for taking on a blue tinge at very low light levels in poor lighting, the replacement was quite blue at all light levels. Neither had pinholes, and I just returned the replacement and kept the first one.

Dr. Drib · 01-27-2014, 11:44 AM

Mine is perfect and I'm extremely happy with it.

evil_rock · 01-27-2014, 04:26 PM

I recently bought my pw2 and I notice 2 pinholes. One in the middle of the screen

I begin to notice the pinhole when the light are at level 15 or more. Should I return it or is it normal?

Ginwen · 01-27-2014, 04:33 PM

I got one earlier this month, and it had a pinhole--once I noticed it I couldn't unsee it so had to return it.

The new one, though, is great. Best ereader I've had.

Edit: It was a pretty high level where that showed for me, but it was the normal level I had it set to. Someone who needed less light than I do to read might not have noticed it.

HarryT · 01-27-2014, 04:48 PM

Quote:

Originally Posted by evil_rock

I recently bought my pw2 and I notice 2 pinholes. One in the middle of the screen

I begin to notice the pinhole when the light are at level 15 or more. Should I return it or is it normal?

Do you use the light at level 15? If not, there's no problem for you, so why worry?

VictoriaP · 01-27-2014, 05:07 PM

Quote:

Originally Posted by evil_rock

I recently bought my pw2 and I notice 2 pinholes. One in the middle of the screen

I begin to notice the pinhole when the light are at level 15 or more. Should I return it or is it normal?

If they distract you from reading at light levels you use, exchange it for another one. But as Harry noted, if you don't use light levels that high, or if it doesn't bother you while reading, there's no reason to do an exchange.

I have two very tiny pinholes at the bottom of mine, perhaps a pixel or two above the level of the percentage finished and location numbers, towards the center of the screen. As they're never particularly bright and they're well out of the way of any text, they don't distract me. Consequently, I can't see putting myself or Amazon through the nuisance of a return for an otherwise perfect unit. But I *do* read with the light at or above 15 pretty regularly--so if I had a brighter pinhole in the middle of the screen, I'd probably have to exchange it for another device.

It's all a matter of to what degree it bothers you. Do what works best for you.

01-26-2014, 02:20 PM	#1
evil_rock Junior Member Posts: 6 Karma: 10 Join Date: Dec 2011 Device: none	After 3 months, amazon has solved the screen problems in the new kp? The first units of kp2 had a lot of problems (uneven ligth, dead pixels, yellowish or blueish screen, etc) primarily with the screen. Now, after 3 - 4 months the problems has been solved? I live a couple of countries from any amazon's branchs so it would be a lot of trouble for me to return it if i have a problem.

01-27-2014, 05:43 AM	#7
shanghaichica Guru Posts: 991 Karma: 5782970 Join Date: Jul 2010 Device: Scribe,Kindle Oasis 3, iPad Pro 11,15 Pro Max,iPad mini 7,colorsoft	I wasn't aware that there were any problems with the paper white 2. The first gen paper white, yes but not the 2. My first gen had some colour hues when the light was set to high levels. My paper white 2 is flawless. The screen is evenly lit and is uniform in colour. I got my PW2 at the beginning of November. Last edited by shanghaichica; 01-27-2014 at 05:48 AM.

01-27-2014, 04:26 PM	#12
evil_rock Junior Member Posts: 6 Karma: 10 Join Date: Dec 2011 Device: none	I recently bought my pw2 and I notice 2 pinholes. One in the middle of the screen I begin to notice the pinhole when the light are at level 15 or more. Should I return it or is it normal? Last edited by evil_rock; 01-27-2014 at 04:40 PM.

01-27-2014, 04:33 PM	#13
Ginwen Addict Posts: 261 Karma: 777376 Join Date: Feb 2009 Location: Kent, WA Device: Kindle Touch/IPad	I got one earlier this month, and it had a pinhole--once I noticed it I couldn't unsee it so had to return it. The new one, though, is great. Best ereader I've had. Edit: It was a pretty high level where that showed for me, but it was the normal level I had it set to. Someone who needed less light than I do to read might not have noticed it. Last edited by Ginwen; 02-21-2014 at 01:26 AM.

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01-26-2014, 07:33 PM	#2
ucfgrad93 Wizard Posts: 2,372 Karma: 9026681 Join Date: Jun 2011 Location: Colorado Device: Kindle Paperwhite 2nd Gen	I got one for Christmas and don't notice any of the problems you are describing.

01-26-2014, 08:40 PM	#3
BeeTee-Ess Addict Posts: 306 Karma: 679580 Join Date: Dec 2011 Location: Brisbane, Australia Device: K3, K4NT, KPW2, Voyage, iP4, iP6, iPad Mini, HP TouchPad, Kobo Mini	I bought a pair of PW2s in early September last year - both perfect.

01-26-2014, 09:28 PM	#4
NickyWithNook Guru Posts: 750 Karma: 3942770 Join Date: Sep 2011 Location: American living in Australia Device: Kobo Libra Colour, Kindle Fire, Kindle Pwhite (Don't use Nook anymore)	Mine is fine. I wasn't aware there were a lot of problems.

01-26-2014, 11:04 PM	#5
dordale Wizard Posts: 1,731 Karma: 3472866 Join Date: Apr 2008 Device: Sony PRS-650 & 350; Kindle Voyage; Kobo Aura HD, Aura One, and Forma	I'm also happy with my KP2--got it in early October. Screen is prefect.

01-27-2014, 12:58 AM	#6
eschwartz Ex-Helpdesk Junkie Posts: 19,421 Karma: 85400180 Join Date: Nov 2012 Location: The Beaten Path, USA, Roundworld, This Side of Infinity Device: Kindle Touch fw5.3.7 (Wifi only)	This was only reported with some of the very first ones, when Amazon was rushing to fulfill a huge wave of holiday shoppers ordering Kindle Paperwhites within the first couple of weeks it was available. And even then, they were very good about replacing the flawed ones.

01-27-2014, 05:57 AM	#8
HarryT eBook Enthusiast Posts: 85,560 Karma: 93980341 Join Date: Nov 2006 Location: UK Device: Kindle Oasis 2, iPad Pro 10.5", iPhone 6	There were a few reports of misaligned screens, pinholes, etc. See: https://www.mobileread.com/forums/sho...d.php?t=225601 On the whole, though, there seem to have been relatively few issues compared with the PW1.

01-27-2014, 06:28 AM	#9
Josieb1 Grand Sorcerer Posts: 5,100 Karma: 18051062 Join Date: Nov 2009 Location: UK Device: Kindle Scribe, Coloursoft, PW SE, Kindle 6, Kobo Libra 2, Clara BW	I had two faulty PW2's back in September, I'm in the UK. I had a light bleed from the frame on the first one and blotchy yellow screen on number 2. I haven't bothered since.

01-27-2014, 08:50 AM	#10
soulfuldog I ♥ Calibre Posts: 2,073 Karma: 5678911 Join Date: Aug 2011 Location: UK Device: Kindle Oasis, Voyage, Sony PRS-350, Hudl2	I don't think there was ever any issues of uneven lighting with the PW2, it was really just pinholes & yellow or bluish screens, with some faulty misaligned screens or light bleed thrown in too. As to whether they have improved, certainly in the case of the latter two issues, but I still think you will find variances in the screens, as this just seems an issue with the lighted ereaders. I bought mine two months ago, the first is pretty much perfect except for taking on a blue tinge at very low light levels in poor lighting, the replacement was quite blue at all light levels. Neither had pinholes, and I just returned the replacement and kept the first one.

01-27-2014, 11:44 AM	#11
Dr. Drib Grand Sorcerer Posts: 45,611 Karma: 60184181 Join Date: Jan 2007 Location: Peru Device: KINDLE: Oasis 3, Scribe (1st), Matcha; KOBO: Libra 2, Libra Colour	Mine is perfect and I'm extremely happy with it.