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Old 01-01-2014, 07:50 PM   #5281
Lynx-lynx
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Gracious, the ways and means eh ....
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Old 01-01-2014, 08:05 PM   #5282
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Gracious, the ways and means eh ....
Humans are nothing if not resourceful.

To be honest I seldom go through hoops anymore. And I purchase very few ebooks. I haven't used 75off but didn't want to waste it which is why I asked if Kobo allows gifting. I'd gift a book for a MR member who can repay to my Paypal account.
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Old 01-02-2014, 08:13 AM   #5283
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@msjo I find it very curious that the the 'Have a Promo Code' dialogue box doesn't show up on the India checkout page.

I hope you don't mind but I have a question for you:

On the India page have you got your credit card or paypal details already entered?
Well, you hit the nail on the head. Thank you very much.

When I set up the new account in India I had cleared the payment info section. This morning I went in and added payment info to the 'my account' section and the promo code option appeared when I chose to buy a book.

I then went back to my original Canadian Kobo account and deleted the credit card info and lost the promo code option. I've now added it back but I am rather concerned about the implications of this. Anyone who wants to use promo codes has no choice but to register credit card info. While I have been ok with allowing Kobo to have my credit card info for the last few years, I only did so because of the hassle of re-entering with every book I bought. Anyone who does not want card info stored will have to clear the account payment info after every purchase and add back in the next time. Probably not such a big deal in the grand scheme of things since most of us are used to entering such info with new purchases on most sites anyway.

This change is clearly related to the switch to the new "look" and the cart option now in place in Canada, US, UK and India (sites I have tried). In Mexico the old checkout option is still in place so no need to register credit card info in order to use promo codes.

By the way, 75off and bookriot50 worked in India today; 85off and 95comic did not.

Last edited by msjo; 01-02-2014 at 08:44 AM.
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Old 01-02-2014, 08:42 AM   #5284
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Well, you hit the nail on the head. Thank you very much.

When I set up the new account in India I had cleared the payment info section. This morning I went in and added payment info to the 'my account' section and the promo code option appeared when I chose to buy a book.

I then went back to my original Canadian Kobo account and deleted the credit card info and lost the promo code option. I've now added it back but I am rather concerned about the implications of this. Anyone who wants to use promo codes has no choice but to register credit card info. While I have been ok with allowing Kobo to have my credit card info for the last few years, I only did so because of the hassle of re-entering with every book I bought.

This change is clearly related to the switch to the new "look" and the cart option now in place in Canada, US, UK and India (sites I have tried). In Mexico the old checkout option is still in place so no need to register credit card info in order to use promo codes.

By the way, 75off and bookriot50 worked in India today; 85off and 95comic did not.
Not sure about India or Canada, but on the new checkout screen there should be an option to add a giftcard (Kobo or Chapters Indigo). You should be able to do this in lieu of putting a credit card on file.
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Old 01-02-2014, 12:20 PM   #5285
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BookRiot50 has stopped working for me on the US & Canada sides. 50dec is still working.
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Old 01-02-2014, 02:57 PM   #5286
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Do Kobo gift cards work across all countries and currencies?

Last edited by Fbone; 01-02-2014 at 03:47 PM. Reason: typo
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Old 01-02-2014, 03:12 PM   #5287
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Anyone else having trouble accessing their libraries? When I follow the https://www.kobobooks.com/library/library.html link it just bounces me back to the home page.

EDIT: Never mind. I was able to get to it using the link for the old site http://www.kobobooks.com/library/reading.html
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Old 01-02-2014, 03:31 PM   #5288
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Do Kobo gift cards work across all counties and currencies?
Chapters-Indigo cards do so I would imagine Kobo cards are the same.
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Old 01-02-2014, 03:40 PM   #5289
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Anyone else having trouble accessing their libraries? When I follow the https://www.kobobooks.com/library/library.html link it just bounces me back to the home page.
I've had that issue a lot lately.
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Old 01-02-2014, 04:09 PM   #5290
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Anyone else having trouble accessing their libraries? When I follow the https://www.kobobooks.com/library/library.html link it just bounces me back to the home page.

EDIT: Never mind. I was able to get to it using the link for the old site http://www.kobobooks.com/library/reading.html
It happened to me several times within the last two weeks or so. Usually it works again later. Is it a sign that some work is going on backstage?
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Old 01-02-2014, 05:09 PM   #5291
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This change is clearly related to the switch to the new "look" and the cart option now in place in Canada, US, UK and India (sites I have tried). In Mexico the old checkout option is still in place so no need to register credit card info in order to use promo codes.
I didn't need to enter any payment details to use promo codes for books in the cart on the UK site. I did already have store credit from an eGift card I bought in NZ though.
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Old 01-02-2014, 06:13 PM   #5292
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Anyone else having trouble accessing their libraries? When I follow the https://www.kobobooks.com/library/library.html link it just bounces me back to the home page.
I'm having this issue repeatedly now - more often than the library link working. Also happens if I try to use the next or previous pages in my library, or delete a book. Usually, but not always, I can get to the library if I use the direct link http://www.kobobooks.com/library/library.html.

This has become extremely aggravating, especially on top of the already overall aggravating-ness of the Kobo site on mobile/iPad!
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Old 01-02-2014, 06:30 PM   #5293
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Originally Posted by AnemicOak View Post
Anyone else having trouble accessing their libraries? When I follow the https://www.kobobooks.com/library/library.html link it just bounces me back to the home page.

EDIT: Never mind. I was able to get to it using the link for the old site http://www.kobobooks.com/library/reading.html
I have been having a lot of trouble with it.
I'm going to bookmark the link you've provided.
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Old 01-02-2014, 06:34 PM   #5294
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I didn't need to enter any payment details to use promo codes for books in the cart on the UK site. I did already have store credit from an eGift card I bought in NZ though.
Just wanted to chime in that I do not have to enter in payment information from the US site and have been able to enter in promo codes as well. However, I have had credit card information entered in there before and I do have an address listed.

----Also, if you are using a US account, remember to put your correct state in. It automatically set me to Alabama and I didn't realize it until after I made a couple of transactions.
Turns out Alabama has sales tax on ebooks while Virginia doesn't. Even though my address was obviously not an Alabama one (Virginia Zip) the system doesn't seem to recognize it.

Last edited by peachiekene; 01-02-2014 at 06:55 PM.
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Old 01-02-2014, 06:44 PM   #5295
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One of the pitfalls of being say in the US site and selecting the book to the checkout stage - and then changing the country code is that you'll only get pricing on that published version of the book - and not other versions of the book that India stocks.
Generally, the US version of the book is the cheapest, regardless of where in the world it is being purchased.

When purchasing from a country that has both US and UK centric books, be sure to check the entire book list, as there will usually be two versions of the book, one cheap and the other expensive.

Last edited by murg; 01-02-2014 at 06:50 PM.
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