|  11-12-2013, 09:16 PM | #1 | 
| Wizard            Posts: 4,060 Karma: 38840460 Join Date: Sep 2012 Location: Minneapolis Device: PWSE, Voyage, K3, HDX, KBasic 7 & 8, Nook Glo3, Echos, Nanos | 
				
				azw3 & azw not recognized
			 
			
			Nobody else is posting about this problem, so I suspect I have a setting not right.  I download books from Amazon and the plugin removes the DRM.  However, I cannot open the book in Calibre.  It says that the format is not recognized.  If I use the ebook converter (http://ebook.online-convert.com), it converts to mobi just fine and opens fine in Calibre.  This problem started when the azw3 format began, but now even some azw formats are doing this.   I have the latest version of Calibre installed and still have the problem. Am I missing a plugin? Is there a setting wrong? | 
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|  11-12-2013, 09:27 PM | #2 | 
| creator of calibre            Posts: 45,598 Karma: 28548962 Join Date: Oct 2006 Location: Mumbai, India Device: Various | 
			
			Are you sure you have the latest version of calibre? Look at the bottom of the main calibre window to check the version. And go to preferences->plugins and ensure you have not disabled the conversion input plugins for azw3/mobi.
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|  11-15-2013, 11:10 AM | #3 | 
| Wizard            Posts: 4,060 Karma: 38840460 Join Date: Sep 2012 Location: Minneapolis Device: PWSE, Voyage, K3, HDX, KBasic 7 & 8, Nook Glo3, Echos, Nanos | 
			
			I redownloaded the latest version.  While it won't convert automatically, I can request the conversion and it works smoothly.  So, I'm a happy customer. Thank you!!  I agree that it may have been a lack of the plug in because I couldn't find it and it's obviously there in the latest download.  Perhaps a blip in the download caused it to fail. Thanks again!
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|  11-15-2013, 06:35 PM | #4 | 
| Wizard            Posts: 3,117 Karma: 9269999 Join Date: Feb 2011 Location: UK Device: Sony- T3, PRS650, 350, T1/2/3, Paperwhite, Fire 8.9,Samsung Tab S 10.5 | 
			
			Another possible alternative - delete from Calibre and re-import. I find that usually does the trick, although with the latest Calibre update, haven't had any problems. | 
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