Order Status - Page 5

HarryT · 10-09-2008, 09:58 AM

Quote:

Originally Posted by allovertheglobe

But seriously: what real business charges their customers UPFRONT for the FULL AMOUNT. And then does not deliver... I don't know if that is required by any iRex partner because iRex will charge THEM the full amount upfront as well, but from a consumer point of view it is really bad.

Booken, for one. Lots of companies do, in fact. As long as the customer is made aware that they will be charged at the time the order is placed, it's not illegal to do it.

allovertheglobe · 10-09-2008, 01:37 PM

Quote:

Originally Posted by HarryT

Booken, for one. Lots of companies do, in fact. As long as the customer is made aware that they will be charged at the time the order is placed, it's not illegal to do it.

Oh, I was not questioning the legality. I'm sure that like any company they make sure they have their legal behind well covered. But that doesn't make a good practice. If I had had an alternative I would have chosen that one, rather than give them my business. (Or simply not purchased it in the first place (as I have done in the past))

But I've been waiting for a device like this for years (see my list of ebook devices) so they were the first ones to sucker me into this kind of deal.-_-;;

In all fairness, yesterday I had an email from eReader Outfitters in my Inbox: the reader is on the way, so all ends well (did I just jinx it?)

patatan · 10-09-2008, 03:17 PM

Quote:

Originally Posted by allovertheglobe

In all fairness, yesterday I had an email from eReader Outfitters in my Inbox: the reader is on the way, so all ends well (did I just jinx it?)

You are lucky. I ordered the 22th directly from irex. I received an email the 23th "preparing for dispatch". And since then... nothing. And, of course, the money has already been discounted from my bank account.

What angers me

is that I live in Spain. If they send it from Netherland, it can arrive within the day. And people are receiving it in USA! So they are ignoring their direct customers and are giving preference to the retailers.

Has anybody ordering from Irex any news?

Mr. Goodbar · 10-09-2008, 04:03 PM

I ordered from them directly on the 22nd as well and have been in preparing for dispatch for awhile. I received an email from them yesterday saying they would have stock in 5-7 days. They are obviously supplying their resellers first which I wouldn't mind if they were clear about that. I ordered direct from them thinking I would receive it sooner, but that was obviously a faulty assumption. They continue to be an absolutely horrible company to do business with.

patatan · 10-10-2008, 11:50 AM

Quote:

Originally Posted by patatan

Has anybody ordering from Irex any news?

Today i have received an email from UPS. The delivery from iRex is scheduled for the 14th.

flyingtablet · 10-10-2008, 01:15 PM

Seems ereaderoutfitters has finished the first batch.

Has anyone who ordered in the past couple of days got any confirmation?

Thank you!

Morffius · 10-10-2008, 01:33 PM

Jeff from Ereaderoutfitters said he would get in a new batch next week.

cjp · 10-10-2008, 02:59 PM

Quote:

Originally Posted by flyingtablet

Seems ereaderoutfitters has finished the first batch.

Has anyone who ordered in the past couple of days got any confirmation?

Thank you!

I received mine yesterday, but I did pay for quick shipping - Air.

davidspitzer · 10-10-2008, 05:00 PM

it still says payment complete - no shipping status

prlwytzkofsky · 10-14-2008, 11:02 AM

Ordered an iRex Digital Reader 1000S Monday September 22 from the Netherlands @ the Irex shop.
Status has been "Preparing for dispatch" ever since ...
No response to my email asking for a delivery estimate.
Am becoming slightly frustrated at this point

Has anyone who ordered in the irex shop received their reader yet?

Mr. Goodbar · 10-14-2008, 11:16 AM

No, I don't believe anyone who has ordered from the iRex shop has received their order. I ordered mine on the 22nd and I'm still in preparing for dispatch. They sent an email last week saying they expected to ship this week, but I don't believe anyone has any confidence in iRex estimates.

davidspitzer · 10-14-2008, 11:45 AM

I ordered mine on the 8th of October - Have not heard a firm ship date as of yet

Morffius · 10-14-2008, 03:14 PM

Jeff has a new update for ereaderoutfitters.com

10/14/08- iRex is working day and night to catch up on DR1000S and 2nd Edition back orders. We are tracking your position in line and hoping for information from iRex about when they will ship. Order online or call and reserve yours today. 1 925 600 0920

-- Now you can get in the line for a reader without being out $800 bucks while waiting.

davidspitzer · 10-14-2008, 08:49 PM

unless you payed via paypal -

Mr. Goodbar · 10-15-2008, 10:27 AM

I ordered mine on the 22nd and I just got the shipment notification. The status is still showing as preparing for dispatch on the iRex store, but it looks like they are starting to ship the initial orders.

10-10-2008, 05:00 PM	#69
davidspitzer So Many Words to Read! Posts: 411 Karma: 125665 Join Date: Aug 2006 Device: Kindle	I ordered mine on the 8th it still says payment complete - no shipping status

10-14-2008, 11:02 AM	#70
prlwytzkofsky Junior Member Posts: 2 Karma: 10 Join Date: Sep 2008 Device: irex iliad	Ordered and payed September 22, still not there? Ordered an iRex Digital Reader 1000S Monday September 22 from the Netherlands @ the Irex shop. Status has been "Preparing for dispatch" ever since ... No response to my email asking for a delivery estimate. Am becoming slightly frustrated at this point Has anyone who ordered in the irex shop received their reader yet?

10-14-2008, 11:45 AM	#72
davidspitzer So Many Words to Read! Posts: 411 Karma: 125665 Join Date: Aug 2006 Device: Kindle	ereader outfitters I ordered mine on the 8th of October - Have not heard a firm ship date as of yet

10-14-2008, 08:49 PM	#74
davidspitzer So Many Words to Read! Posts: 411 Karma: 125665 Join Date: Aug 2006 Device: Kindle	paypal unless you payed via paypal -

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10-09-2008, 04:03 PM	#64
Mr. Goodbar Wizard Posts: 1,005 Karma: 98078 Join Date: Jul 2006 Location: Atlanta, GA Device: iPad Mini 4	I ordered from them directly on the 22nd as well and have been in preparing for dispatch for awhile. I received an email from them yesterday saying they would have stock in 5-7 days. They are obviously supplying their resellers first which I wouldn't mind if they were clear about that. I ordered direct from them thinking I would receive it sooner, but that was obviously a faulty assumption. They continue to be an absolutely horrible company to do business with.

10-10-2008, 01:15 PM	#66
flyingtablet Member Posts: 22 Karma: 11 Join Date: Oct 2008 Device: none	Seems ereaderoutfitters has finished the first batch. Has anyone who ordered in the past couple of days got any confirmation? Thank you!

10-10-2008, 01:33 PM	#67
Morffius Enthusiast Posts: 28 Karma: 20 Join Date: Oct 2006 Device: IPhone / Paper	Jeff from Ereaderoutfitters said he would get in a new batch next week.

10-14-2008, 11:16 AM	#71
Mr. Goodbar Wizard Posts: 1,005 Karma: 98078 Join Date: Jul 2006 Location: Atlanta, GA Device: iPad Mini 4	No, I don't believe anyone who has ordered from the iRex shop has received their order. I ordered mine on the 22nd and I'm still in preparing for dispatch. They sent an email last week saying they expected to ship this week, but I don't believe anyone has any confidence in iRex estimates.

10-14-2008, 03:14 PM	#73
Morffius Enthusiast Posts: 28 Karma: 20 Join Date: Oct 2006 Device: IPhone / Paper	Jeff has a new update for ereaderoutfitters.com 10/14/08- iRex is working day and night to catch up on DR1000S and 2nd Edition back orders. We are tracking your position in line and hoping for information from iRex about when they will ship. Order online or call and reserve yours today. 1 925 600 0920 -- Now you can get in the line for a reader without being out $800 bucks while waiting.

10-15-2008, 10:27 AM	#75
Mr. Goodbar Wizard Posts: 1,005 Karma: 98078 Join Date: Jul 2006 Location: Atlanta, GA Device: iPad Mini 4	I ordered mine on the 22nd and I just got the shipment notification. The status is still showing as preparing for dispatch on the iRex store, but it looks like they are starting to ship the initial orders.