Paperwhite Second Gen: First Impressions - Page 98

ProfCrash · 10-16-2013, 07:57 PM

You can also communicate with Amazon via chat.

xendula · 10-16-2013, 08:51 PM

Quote:

Originally Posted by Barty

Has anyone done a replacement through the web site? I notice on My Orders page, there is a return or replace button.

Yes, I'd rather fill out a form than talk to a live person

I don't think you can use that automated return service for a Kindle. For that, you need to talk to a kindle specialist either via phone or, as ProfCash mentioned, chat.

aceflor · 10-17-2013, 10:49 AM

24h later: I really, really like my PW2. The contrast is good, and I love the quick scrolling. Plus I am under the impression (but maybe I am mistaken) that it is much quicker than my PW1. Note that I have more books on PW1 than on PW2, so that could also play a role.

I had updated my Aura HD in the meantime, so played a lot with the three of them, and the PW2 wins hands down. Then comes the PW1 and the Aura HD, although much nicer now with 2.9.0 and the integration of Pocket, still comes last, mainly due to its design, its bluish light compared to the PWs and still quirky (much better than 2.8.1 though) SW.

Katsunami · 10-17-2013, 11:16 AM

The KPW2 has a 25% faster processor. That should certainly be noticable in doing things like opening big books and looking up words in the dictionary.

sparklemotion · 10-17-2013, 11:16 AM

It's definitely noticeably faster to me as well!

Yolina · 10-17-2013, 11:23 AM

Quote:

Originally Posted by aceflor

Plus I am under the impression (but maybe I am mistaken) that it is much quicker than my PW1.

Not just an impression

I dumped about 650 books on mine pretty much in one go - it didn't bat an eyelid and did the indexing like a champ whilst I was allocating books to their collections and then reading. Definitely would have been between very sloooow to near impossible on earlier ones.

Skydog · 10-17-2013, 11:26 AM

Quote:

Originally Posted by aceflor

24h later: I really, really like my PW2. The contrast is good, and I love the quick scrolling. Plus I am under the impression (but maybe I am mistaken) that it is much quicker than my PW1. Note that I have more books on PW1 than on PW2, so that could also play a role.

I had updated my Aura HD in the meantime, so played a lot with the three of them, and the PW2 wins hands down. Then comes the PW1 and the Aura HD, although much nicer now with 2.9.0 and the integration of Pocket, still comes last, mainly due to its design, its bluish light compared to the PWs and still quirky (much better than 2.8.1 though) SW.

I lucked out with a perfect PW2 delivered on 30Sep after three returns with the PW1 last year (all were horribly blotchy with hues). But as much as I really like the PW2, and being a longtime Amazon customer, I find I still prefer the Aura HD for the gorgeous display, higher resolution, slightly larger reading area, use of personal fonts and overall customization. I don't purchase from Kobo but convert and sideload all my Amazon-purchased books.

ProfCrash · 10-17-2013, 11:39 AM

I dumped 433 books (some complete collections of authors so closer to 600 books in size) on my PW2 when I got it. They loaded insanely fast. I know under 10 minutes but probably under 5. Hey, I was chasing a toddler around so timing it was hard. I imported my collections and all the books were sorted into collections in about 2 minutes.

The PW2 is pretty darn fast. My K3 required loading books in stages.

Katsunami · 10-17-2013, 11:45 AM

You can sort 600 books into collections in 2 minutes?

I'll send you my KPW1. Even sending it back and forth will be faster than me sorting them myself. I'll pay you $60 an hour. Having the stuff sorted for $2 almost instantly sounds very good

sparklemotion · 10-17-2013, 11:53 AM

Quote:

Originally Posted by Skydog

I lucked out with a perfect PW2 delivered on 30Sep after three returns with the PW1 last year (all were horribly blotchy with hues). But as much as I really like the PW2, and being a longtime Amazon customer, I find I still prefer the Aura HD for the gorgeous display, higher resolution, slightly larger reading area, use of personal fonts and overall customization. I don't purchase from Kobo but convert and sideload all my Amazon-purchased books.

Where did you pick up your Kobo HD from? I'm wondering where I could see one in person. Do you know if Best Buy carries them?

xendula · 10-17-2013, 01:00 PM

Quote:

Originally Posted by sparklemotion

Where did you pick up your Kobo HD from? I'm wondering where I could see one in person. Do you know if Best Buy carries them?

I checked and BB does not carry them. On the kobo website, it seems to be the only device that you can only order through them directly.

sparklemotion · 10-17-2013, 01:06 PM

Quote:

Originally Posted by xendula

I checked and BB does not carry them. On the kobo website, it seems to be the only device that you can only order through them directly.

Thanks xendula!

xendula · 10-17-2013, 01:20 PM

I called for a replacement last night and spoke to a really nice PW2 specialist. He is sending me a replacement and having the pee PW2 picked up.
I told him that a lot of folks are upset about losing the possibility to load their own fonts on the PW2, and that, apart from the utter boredom that the same set of boring fonts create over the course of months, that this is an accessibilty issue, as dyslexic readers and readers with eye problems need to be able to load their own fonts. He was actually surprised to find out that alternative fonts are no longer (inofficially) supported, promised me to pass on my comments, and also assured me that they read each and every email that comes through the kindle feedback email (mentioned somewhere further up in this thread, I don't recall it now), and encouraged me to send suggestions there, as Amazon is where it is because they listen to customer feedback, good and bad. And, BTW, he apologized for my bad experience.

Firstly, this, my friends, is why Amazon is unbeaten, and why they have me as a loyal customer.
Secondly, I will send an email with screenshots, showing the old PW1 and my preferred custom font, and the PW2 next to each other. I encorage you all to do the same. Maybe they WILL listen if enough of us complain.

ProfCrash · 10-17-2013, 01:24 PM

Quote:

Originally Posted by Katsunami

You can sort 600 books into collections in 2 minutes?

I'll send you my KPW1. Even sending it back and forth will be faster than me sorting them myself. I'll pay you $60 an hour. Having the stuff sorted for $2 almost instantly sounds very good

You load your books, then you import your collections from another device. All of your books will be sorted into those collections. I simply imported my collections from my K3 and my books that were in collections went where they belonged. It was easy and fast.

If you count loading the books and then importing the collections it took about 5-10 minutes. Smooth process.

I did have books that I had to hand sort. It took about 10 minutes to sort those ones but I was distracted watching the little guy.

Josieb1 · 10-17-2013, 01:35 PM

I sent an email to the feedback address about my experience, and the quality control issues. I'm thinking of trying again in a month or two.

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10-16-2013, 07:57 PM	#1456
ProfCrash Tea Enthusiast Posts: 8,554 Karma: 75384937 Join Date: Jul 2010 Location: Somewhere in the USA Device: Kindle1, Kindle DX Graphite, K3 3G, IPad 3, PW2	You can also communicate with Amazon via chat.

10-17-2013, 10:49 AM	#1458
aceflor Wizard Posts: 3,472 Karma: 48036360 Join Date: Aug 2009 Location: where the sun lives, or so they say Device: Pocketbook Era, Pocketbook Inkpad 4, Kobo Libra 2, Kindle Scribe	24h later: I really, really like my PW2. The contrast is good, and I love the quick scrolling. Plus I am under the impression (but maybe I am mistaken) that it is much quicker than my PW1. Note that I have more books on PW1 than on PW2, so that could also play a role. I had updated my Aura HD in the meantime, so played a lot with the three of them, and the PW2 wins hands down. Then comes the PW1 and the Aura HD, although much nicer now with 2.9.0 and the integration of Pocket, still comes last, mainly due to its design, its bluish light compared to the PWs and still quirky (much better than 2.8.1 though) SW.

10-17-2013, 11:16 AM	#1459
Katsunami Grand Sorcerer Posts: 6,111 Karma: 34000001 Join Date: Mar 2008 Device: KPW1, KA1	The KPW2 has a 25% faster processor. That should certainly be noticable in doing things like opening big books and looking up words in the dictionary.

10-17-2013, 11:16 AM	#1460
sparklemotion dangerous when cornered Posts: 1,855 Karma: 22891237 Join Date: Dec 2011 Location: USA Device: Kobo H2O, Kindle Paperwhite	It's definitely noticeably faster to me as well!

10-17-2013, 11:39 AM	#1463
ProfCrash Tea Enthusiast Posts: 8,554 Karma: 75384937 Join Date: Jul 2010 Location: Somewhere in the USA Device: Kindle1, Kindle DX Graphite, K3 3G, IPad 3, PW2	I dumped 433 books (some complete collections of authors so closer to 600 books in size) on my PW2 when I got it. They loaded insanely fast. I know under 10 minutes but probably under 5. Hey, I was chasing a toddler around so timing it was hard. I imported my collections and all the books were sorted into collections in about 2 minutes. The PW2 is pretty darn fast. My K3 required loading books in stages.

10-17-2013, 11:45 AM	#1464
Katsunami Grand Sorcerer Posts: 6,111 Karma: 34000001 Join Date: Mar 2008 Device: KPW1, KA1	You can sort 600 books into collections in 2 minutes? I'll send you my KPW1. Even sending it back and forth will be faster than me sorting them myself. I'll pay you $60 an hour. Having the stuff sorted for $2 almost instantly sounds very good

10-17-2013, 01:20 PM	#1468
xendula eBookworm Posts: 2,300 Karma: 4525746 Join Date: Aug 2005 Location: East Coast brrrrr Device: Kindle 4B/K ~ Nexus 7 ~ Kindle Paperwhite 1&2 ~ iPad Air	I called for a replacement last night and spoke to a really nice PW2 specialist. He is sending me a replacement and having the pee PW2 picked up. I told him that a lot of folks are upset about losing the possibility to load their own fonts on the PW2, and that, apart from the utter boredom that the same set of boring fonts create over the course of months, that this is an accessibilty issue, as dyslexic readers and readers with eye problems need to be able to load their own fonts. He was actually surprised to find out that alternative fonts are no longer (inofficially) supported, promised me to pass on my comments, and also assured me that they read each and every email that comes through the kindle feedback email (mentioned somewhere further up in this thread, I don't recall it now), and encouraged me to send suggestions there, as Amazon is where it is because they listen to customer feedback, good and bad. And, BTW, he apologized for my bad experience. Firstly, this, my friends, is why Amazon is unbeaten, and why they have me as a loyal customer. Secondly, I will send an email with screenshots, showing the old PW1 and my preferred custom font, and the PW2 next to each other. I encorage you all to do the same. Maybe they WILL listen if enough of us complain.

10-17-2013, 01:35 PM	#1470
Josieb1 Grand Sorcerer Posts: 5,084 Karma: 18051062 Join Date: Nov 2009 Location: UK Device: Kindle Scribe, Coloursoft, PW SE, Kindle 6, Kobo Libra Colour, Libra 2	I sent an email to the feedback address about my experience, and the quality control issues. I'm thinking of trying again in a month or two.