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Old 10-11-2013, 11:42 AM   #1
brian22
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Device: kindlefire hd
Red face kindle fire hd

having trouble with calibre not recognizing my new kindle fire
hd,calibre still recognizes my old kindle version 3.4 using the same mobi book.
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Old 10-11-2013, 11:43 AM   #2
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Is your computer running XP by chance?
XP has issues with MTP devices which the Fire HD is and the original Fire is not. Due to these issuse, Calibre by design does not recognize MTP devices on Win XP via USB...you will need to transfer books wirelessly (not by sideloading).

Last edited by GoSharks; 10-11-2013 at 11:49 AM.
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Old 10-13-2013, 06:07 AM   #3
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thank you go shark i am using xp but my wife is using vista and she has the same problem
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Old 10-13-2013, 03:52 PM   #4
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Quote:
Originally Posted by brian22 View Post
having trouble with calibre not recognizing my new kindle fire
hd,calibre still recognizes my old kindle version 3.4 using the same mobi book.
The Fire is not recognized as a hard drive. It is recognised as a portable device and has no drive letter associated with it.

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Old 10-14-2013, 05:30 AM   #5
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thanks alan but how do i go about getting calibre to recognise kindle fire with my limited
knowledge of pc's
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Old 10-14-2013, 06:24 AM   #6
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Moved to the Calibre forum.
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Old 10-14-2013, 09:59 AM   #7
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Quote:
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thanks alan but how do i go about getting calibre to recognise kindle fire with my limited
knowledge of pc's
I'm a little out of my league here, but something you might try....(we have a vista laptop and I hate it and so don't use it). When the issues with the Fire HD were first being addressed in XP before it was decided not to support it, there was a lot of discussion about having the most up-to-date version of Windows Media Player (since the fire is seen as a media device). You might check to see if you have the latest version of WMP and its associated drivers. Good Luck!
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Old 10-14-2013, 11:37 AM   #8
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On your vista laptop with the Fire HD connected to it, make a calibre device detection debug log and post it.

1) Start calibre
2) Go to Preferences -> Miscellaneous
3) Press the Debug device detection button
4) Copy the results to the clipboard and post them in this thread.
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Old 10-14-2013, 03:40 PM   #9
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Charley directions also work with Win 7 & 8
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Old 10-14-2013, 10:58 PM   #10
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Charley directions also work with Win 7 & 8
First it is chaley not charley.

The directions work with any Windows version, but the user doesn't have access to Windows 7 or 8. He has access to XP and Vista (Wife's laptop). The XP machine failed to show anything, hopefully the Vista machine will give us enough data to help further.
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Old 10-15-2013, 04:00 AM   #11
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The fact the XP machine doesn't show the device is entirely expected; XP has no support for MTP devices.
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Old 10-15-2013, 05:01 AM   #12
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Quote:
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The fact the XP machine doesn't show the device is entirely expected; XP has no support for MTP devices.
It has support and many up to date XP machines will support many MTP devices but the implementation is sketchy and as such is not supported by calibre.

Additionally some folks can find finer support for MTP devices on XP here. Calibre most likely will still not support you because of many problems with the implementation on XP but you may get your XP machine to recognize your phone or tablet outside of calibre.
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Old 10-15-2013, 05:08 AM   #13
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It has support and many up to date XP machines will support many MTP devices but the implementation is sketchy and as such is not supported by calibre.
Thank you - I stand corrected!
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Old 10-15-2013, 05:14 AM   #14
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Thank you - I stand corrected!
I have no first hand experience, but in the beta testing for MTP on calibre some users got MTP on XP to work with calibre but there were too many problems so support was dropped.

Personally since in theory Microsoft is dropping support for XP in April 2014 I think it is a good time for folks to investigate paths to upgrade to a newer version of Windows or move over to Linux. Most likely both paths are viable on their existing hardware and they both support MTP with calibre.
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Old 10-15-2013, 05:21 AM   #15
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I personally do have an XP machine, which I use as a network file server (why throw out a perfectly good desktop?), and I can confirm from personal experience that none of my MTP devices are recognised by it. That's with what was probably the last version of "XP Media Center Edition". It's a Dell machine.
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