Order Status - Page 2

cbell · 10-04-2008, 06:58 AM

If ereaderoutfitters' price is comparable to iRex's and your DR1000 warranty is supported locally, why would you buy from iRex's website?

I can't think of any reason not to choose the local distributor, pay in your own currency, and have on-hand support if you have any problems or questions.

Perhaps other distributors haven't received their DR1000 delivery yet. We're expecting our delivery any day and I haven't heard about any problems, as you're suggesting.

Nate the great · 10-04-2008, 07:04 AM

The only reason I ordered from Irex is that I thought I'd get it faster. Irex shipped stock to the distributors on Monday and Tuesday. I was expecting them to start shipping to customers right after that.

Boy, was I stupid.

zerospinboson · 10-04-2008, 07:12 AM

Quote:

Originally Posted by Nate the great

The only reason I ordered from Irex is that I thought I'd get it faster. Irex shipped stock to the distributors on Monday and Tuesday. I was expecting them to start shipping to customers right after that.

Boy, was I stupid.

Sorry, Nate.. it wasn't my intention to rub it in :P

Nate the great · 10-04-2008, 07:20 AM

You weren't rubbing it in. I'm just mad at myself for not realizing Irex would pull this crap.

cbell · 10-04-2008, 07:43 AM

Nate, it wasn't my intention to rub it in either. I was replying to davidspitzer's question above, not criticising your choice.

If there was a problem with delivery of the DRs, I'd expect iRex to have informed distributors. We knew about the new range for several weeks before they were released (but distributors/resellers were sworn to secrecy).

pthwaite · 10-04-2008, 07:53 AM

Well I've had a notification from UPS that mine is expected to arrive on Tuesday 7th, however as I shall no doubt be out it will add a day or 2 before I get it...

Howard

Kakyou · 10-04-2008, 07:54 AM

Check the iRex forums. No one has gotten a shipment confirmation yet and no one is getting any replies to emails to support either. Karel has gone missing in action.

I keep waiting for iRex to post a big "Going out of business, You've been had" sign on their webpage.

Nate the great · 10-04-2008, 08:00 AM

Quote:

Originally Posted by pthwaite

Well I've had a notification from UPS that mine is expected to arrive on Tuesday 7th, however as I shall no doubt be out it will add a day or 2 before I get it...

Howard

I am so jealous. BTW, is Ellesmere Port in Great Britain?

pthwaite · 10-04-2008, 08:10 AM

Yes its in the UK.
It will be nice if it does arrive however as I will be away on the 7th I ain't going to get it then. Typical. Mind you it does at least show some progress

Howard

pilotbob · 10-04-2008, 11:11 AM

Quote:

Originally Posted by pthwaite

Yes its in the UK.

You might want to add that to the location in your profile. We have quite an international community here. It is nice to know what part of the world folks are from.

BOb

wallcraft · 10-04-2008, 11:34 AM

Quote:

Originally Posted by davidspitzer

If I am in the USA do you think it is better to order direct from IREX or to order from the US distributor at www.ereaderoutfitters.com/

I used ereaderoutfitters for my iLiad and later for a cover. The process was completely painless, and I recommend them.

Slava · 10-04-2008, 12:40 PM

Quote:

Originally Posted by wallcraft

I used ereaderoutfitters for my iLiad and later for a cover. The process was completely painless, and I recommend them.

I've placed order over there for DR1000S on 09/24, so far it still has status "Order Received". Haven't got any updates from them either. I guess, we have to wait till iRex actually makes a few readers

Mr. Goodbar · 10-04-2008, 04:16 PM

Unfortunately this seems like typical iRex again. I placed an order on the 22nd and it finally went to ready to dispatch this past week, but they haven't responded to any email inquiries about status. I must say their customer interaction continues to be about the worse I have ever seen.

HarryT · 10-05-2008, 08:50 AM

Quote:

Originally Posted by Mr. Goodbar

I must say their customer interaction continues to be about the worse I have ever seen.

You've obviously never dealt with Bookeen, then

.

DDHarriman · 10-05-2008, 02:09 PM

Precisely!

10-04-2008, 06:58 AM	#16
cbell Frenetic Posts: 590 Karma: 8181 Join Date: Apr 2008 Location: Australia Device: iLiad V2	If ereaderoutfitters' price is comparable to iRex's and your DR1000 warranty is supported locally, why would you buy from iRex's website? I can't think of any reason not to choose the local distributor, pay in your own currency, and have on-hand support if you have any problems or questions. Perhaps other distributors haven't received their DR1000 delivery yet. We're expecting our delivery any day and I haven't heard about any problems, as you're suggesting. Last edited by cbell; 10-04-2008 at 07:02 AM. Reason: Added comment after reading Gogolo's post.

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10-04-2008, 07:04 AM	#17
Nate the great Sir Penguin of Edinburgh Posts: 12,375 Karma: 23555235 Join Date: Apr 2007 Location: DC Metro area Device: Shake a stick plus 1	The only reason I ordered from Irex is that I thought I'd get it faster. Irex shipped stock to the distributors on Monday and Tuesday. I was expecting them to start shipping to customers right after that. Boy, was I stupid.

10-04-2008, 07:20 AM	#19
Nate the great Sir Penguin of Edinburgh Posts: 12,375 Karma: 23555235 Join Date: Apr 2007 Location: DC Metro area Device: Shake a stick plus 1	You weren't rubbing it in. I'm just mad at myself for not realizing Irex would pull this crap.

10-04-2008, 07:43 AM	#20
cbell Frenetic Posts: 590 Karma: 8181 Join Date: Apr 2008 Location: Australia Device: iLiad V2	Nate, it wasn't my intention to rub it in either. I was replying to davidspitzer's question above, not criticising your choice. If there was a problem with delivery of the DRs, I'd expect iRex to have informed distributors. We knew about the new range for several weeks before they were released (but distributors/resellers were sworn to secrecy).

10-04-2008, 07:53 AM	#21
pthwaite Fanatic Posts: 597 Karma: 430 Join Date: Aug 2008 Location: Ellesmere Port, UK Device: DR1000S Sony PRS505 iPad iPhone	Well I've had a notification from UPS that mine is expected to arrive on Tuesday 7th, however as I shall no doubt be out it will add a day or 2 before I get it... Howard

10-04-2008, 07:54 AM	#22
Kakyou Member Posts: 16 Karma: 10 Join Date: Jul 2006 Device: Many	Check the iRex forums. No one has gotten a shipment confirmation yet and no one is getting any replies to emails to support either. Karel has gone missing in action. I keep waiting for iRex to post a big "Going out of business, You've been had" sign on their webpage.

10-04-2008, 08:10 AM	#24
pthwaite Fanatic Posts: 597 Karma: 430 Join Date: Aug 2008 Location: Ellesmere Port, UK Device: DR1000S Sony PRS505 iPad iPhone	Yes its in the UK. It will be nice if it does arrive however as I will be away on the 7th I ain't going to get it then. Typical. Mind you it does at least show some progress Howard

10-04-2008, 04:16 PM	#28
Mr. Goodbar Wizard Posts: 1,005 Karma: 98078 Join Date: Jul 2006 Location: Atlanta, GA Device: iPad Mini 4	Unfortunately this seems like typical iRex again. I placed an order on the 22nd and it finally went to ready to dispatch this past week, but they haven't responded to any email inquiries about status. I must say their customer interaction continues to be about the worse I have ever seen.

10-05-2008, 02:09 PM	#30
DDHarriman Guru Posts: 860 Karma: 4380 Join Date: Feb 2008 Location: Almada, Portugal Device: Cybook Gen3, Sony PRS 505, Kindle DXG and Samsung Galaxy Note	Precisely!