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Old 10-03-2013, 03:40 PM   #3781
tilia
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Penguin books are also couponable in Norway.
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Old 10-03-2013, 03:41 PM   #3782
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I'm in Europe. I wonder if they're going to change it for us, too.
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Old 10-03-2013, 03:47 PM   #3783
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Or Spain...
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Old 10-03-2013, 04:47 PM   #3784
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Or Spain...
In Spain I tried today to coupon some books by Gollancz and Orbit with no luck I should have known better. I should have bought them with the Sept50 coupon. I had plenty of chances, but...
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Old 10-04-2013, 03:06 PM   #3785
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Anyone else having trouble purchasing from Kobo with a Credit Card. It keeps telling me Unexpected Error has occurred. I had to switch to PayPal to get it to go through.
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Old 10-04-2013, 03:40 PM   #3786
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Anyone else having trouble purchasing from Kobo with a Credit Card. It keeps telling me Unexpected Error has occurred. I had to switch to PayPal to get it to go through.
How many books have you bought? It often gives me that error if I buy 10 books in a row. I then have to wait from 1 to 24 hours before it will work again.
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Old 10-04-2013, 03:48 PM   #3787
Blossom
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How many books have you bought? It often gives me that error if I buy 10 books in a row. I then have to wait from 1 to 24 hours before it will work again.
I was trying to buy one. It wont work no matter what. I give up.

I bought two books yesterday.
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Old 10-04-2013, 04:11 PM   #3788
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I was trying to buy one. It wont work no matter what. I give up.

I bought two books yesterday.
I had issues on Oct 1, but it was Paypal. Kobo page said "sorry there was a problem, try your purchase again" and Paypal sent me an immediate receipt that they paid Kobo for the book. I was on my iPad and Paypal always pops up a message whenever I pay for anything with Paypal. Three days later and I'm still trying to get Kobo to give me the book I paid for.

It's my first time to use Kobo support that I've had issues with them.

Edited to add when I checked my email late last night after we got home they'd sent a mail saying the book was in my library. So even though it was slow, they did take care of it!

Last edited by selina4books; 10-05-2013 at 06:21 AM.
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Old 10-04-2013, 04:45 PM   #3789
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Originally Posted by selina4books View Post
I had issues on Oct 1, but it was Paypal. Kobo page said "sorry there was a problem, try your purchase again" and Paypal sent me an immediate receipt that they paid Kobo for the book. I was on my iPad and Paypal always pops up a message whenever I pay for anything with Paypal. Three days later and I'm still trying to get Kobo to give me the book I paid for.

It's my first time to use Kobo support that I've had issues with them.
Contact Paypal to enter the dispute if they wont listen. Paypal is really good on fixing things like that.

The thing is my cards are by two different banks and One a Mastercard it refuses to take at any time since the new site and now my Visa which I use all the time. Paying with Paypal I get charge foreign transaction fees.
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Old 10-04-2013, 07:28 PM   #3790
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Contact Paypal to enter the dispute if they wont listen. Paypal is really good on fixing things like that.

The thing is my cards are by two different banks and One a Mastercard it refuses to take at any time since the new site and now my Visa which I use all the time. Paying with Paypal I get charge foreign transaction fees.
I just pay the fees via paypal. easier that dealing with having my CC continually shut down for suspected fraud (either the 99 cent purchases, the pre-auths or the out of country issue; I've had them all).
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Old 10-04-2013, 09:09 PM   #3791
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For some reason, about a week ago, I couldn't use Firefox at Kobo when trying to make a purchase. I had to switch to Chrome and it went through find.
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Old 10-04-2013, 09:29 PM   #3792
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For some reason, about a week ago, I couldn't use Firefox at Kobo when trying to make a purchase. I had to switch to Chrome and it went through find.
Thanks I will try that. FF did update recently.
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Old 10-04-2013, 09:32 PM   #3793
Blossom
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I just pay the fees via paypal. easier that dealing with having my CC continually shut down for suspected fraud (either the 99 cent purchases, the pre-auths or the out of country issue; I've had them all).
The problem for me is that comes out of our bank. Hubby would not be happy. I use my CC through PayPal which is separate but I have to login for each purchase which means waiting for them to text me a security code each time. I'd rather use my card.
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Old 10-05-2013, 05:36 AM   #3794
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I just used MC on the Aus Kobo site using IE9 and it went through okay. (I used BookRiot50)

A couple of weeks ago I recall that I did have trouble trying to pay and gave up. Glad I did because I borrowed the paper book of the title from my local library and after 30 or so pages I gave it a miss.
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Old 10-07-2013, 02:47 AM   #3795
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I've just spent nearly half an hour trying multiple books, and not one was coupon eligible.
What the point in issuing coupons if the vast majority of te books wont accept the coupons

Last edited by Chapter One; 10-07-2013 at 03:11 AM.
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