iPad2 and iOS7 upgrade - WARNING

AlexBell · 09-20-2013, 05:27 AM

I have an iPad2, I think 2-3 years old, use a Windows 7 computer, and live in Australia.

This evening when I attached my iPad to my computer to check out an ebook with iBooks I got a message that the iOS7 upgrade is available, and asking if I wanted to get it. Not knowing any better I downloaded and installed the iOS7 upgrade. When I next tried to use the iPad attached to my computer I got a message to the effect that the iPad could not work without the latest iTunes, available from www.itunes.com.uk. I could not use my iPad at all.

I went to the URL above, downloaded and installed iTunes, and my iPad2 came back to life.

I am distinctly unimpressed with Apple:
- for not telling me before I upgraded the OS that it would kill my iPad unless I installed the latest iTunes
- for putting out software which is too dumb to check that it can be installed without damage
- for not making the latest iTunes available from the US, where I get all my upgrades from. Only time will tell whether I have problems with upgrades in future.

If I'd known beforehand this would happen I would not have installed the OS upgrade. I certainly don't like the new appearance, and was reasonably happy with the performance of the old OS.

Edit: I'm sorry, I was so cranky about these events that I posted to the wrong forum. Moderator, could you move this to the Apple forum please?

Dr. Drib · 09-20-2013, 08:53 AM

No problem.

Now moved.

Don
(Moderator)

holymadness · 09-20-2013, 09:21 AM

Killed your iPad? Installed with "damage"? Hyperbole, much? New versions of iOS have always required new versions of iTunes to sync.

If you don't want to upgrade, don't upgrade. As I understand it you clicked 'yes' when asked if you wanted to upgrade. There is even a Terms of Service agreement that you can read before going through the installation, which contains all the information you claim Apple hid from you. Apple didn't do anything you didn't tell it to do.

Faterson · 09-20-2013, 09:24 AM

Quote:

Originally Posted by holymadness

New versions of iOS have always required new versions of iTunes to sync.

Not true since 2011, when Apple first made it possible to upgrade iOS over-the-air. I haven't touched that monstrosity iTunes since, and purposely keep it not-updated on my computers.

jswinden · 09-20-2013, 11:42 AM

First, there were messages I received that stated iTunes 11.1 was required for iOS 7. So I updated iTunes first.

Second, your iPad was not destroyed nor rendered inoperable, it merely could not connect and sync with iTunes 11.0. I'm sure your iPad worked just fine other than that.

kyteflyer · 09-20-2013, 05:13 PM

And you can downgrade it. You'll have to download the 6.1.x version you had, and convince itunes that the ipad is in recovery by putting it into DFU mode, then shift click restore (yes, you will have to restore, it wont update to that, but you can restore apps etc it from your last 6x version before you use it for too long).

The following links may be of some help

http://www.iclarified.com/tutorials/index.php
http://www.iclarified.com/750/where-...are-files-from
http://www.iclarified.com/8500/where...are-files-from

AlexBell · 09-21-2013, 03:04 AM

Thanks for all your feedback.

Barty · 09-22-2013, 07:07 PM

Quote:

Originally Posted by kyteflyer

And you can downgrade it. You'll have to download the 6.1.x version you had, and convince itunes that the ipad is in recovery by putting it into DFU mode, then shift click restore (yes, you will have to restore, it wont update to that, but you can restore apps etc it from your last 6x version before you use it for too long).

The following links may be of some help

http://www.iclarified.com/tutorials/index.php
http://www.iclarified.com/750/where-...are-files-from
http://www.iclarified.com/8500/where...are-files-from

Does it still work now that apple has stopped signing iOS 6?

AlexBell · 09-23-2013, 02:14 AM

It worked in the sense of being able to use most of the apps after I upgraded the iTunes from the UK, but when I later went to the Apps store it told me that I wasn't recognised in the US store, and had to use the Australian store. The nice man in the local Apple store was able to get me back to the Australian apps store, but it must have taken him ten minutes.

kyteflyer · 09-23-2013, 03:57 AM

Quote:

Originally Posted by Barty

Does it still work now that apple has stopped signing iOS 6?

Nope. It would have worked on the day I posted. It doesnt work now.

Josieb1 · 09-23-2013, 04:19 PM

Thanks for the warning. We have two iPads (2&3) and an iPhone 5. I don't want iTunes 11 and plan to avoid it as long as possible, so I'll avoid downloading iOS 7.

jswinden · 09-23-2013, 04:35 PM

Quote:

Originally Posted by Josieb1

Thanks for the warning. We have two iPads (2&3) and an iPhone 5. I don't want iTunes 11 and plan to avoid it as long as possible, so I'll avoid downloading iOS 7.

iTunes 11.1 (which is required for iOS 7) is better than previous versions. BTW, you can setup iTunes 11.x to look like iTunes 10.x, if that is the reason you don't want to update to it. In previous versoins of iTunes I had a lot of issues syncing my devices over WiFi. My iPad 3 never worked with WiFi sync. But with iTunes 11.1 it syncs without issue.

Josieb1 · 09-23-2013, 04:48 PM

Quote:

Originally Posted by jswinden

iTunes 11.1 (which is required for iOS 7) is better than previous versions. BTW, you can setup iTunes 11.x to look like iTunes 10.x, if that is the reason you don't want to update to it. In previous versoins of iTunes I had a lot of issues syncing my devices over WiFi. My iPad 3 never worked with WiFi sync. But with iTunes 11.1 it syncs without issue.

I downloaded it when it was just 11.00 and it almost destroyed my playlists, which is how I organise my iTunes, I have over 100 playlists that control everything, music, videos, audiobooks. My ITunes is over 180gb.

I was lucky and with some help I was able to get back to iTunes 10.6.

I dare not go near iTunes 11 again until a) I buy a device that needs it, and right now that's not looking likely, or b) I know it can handle playlists.

Edited to say I never use wifi sync, my iTunes library is to large for that, I always sync via iTunes.

meeera · 09-23-2013, 09:02 PM

Quote:

Originally Posted by jswinden

iTunes 11.1 (which is required for iOS 7) is better than previous versions.

...unless you prefer managing your podcasts in List View, in which case it is an unmitigated disaster. Every episode ever released, stuff you listened to and deleted (or chose to not download at all) years ago, will show up with a cloud icon next to it. Undeletable.

AlexBell · 09-24-2013, 04:45 AM

Quote:

Originally Posted by Josieb1

Thanks for the warning. We have two iPads (2&3) and an iPhone 5. I don't want iTunes 11 and plan to avoid it as long as possible, so I'll avoid downloading iOS 7.

Thanks, Josieb1. The Apple technician who fixed my iPad said it would be better to leave iOS7 on the iPad since it is going to take over the world anyway - or words to that effect.

09-20-2013, 05:27 AM	#1
AlexBell Wizard Posts: 3,413 Karma: 13369310 Join Date: May 2008 Location: Launceston, Tasmania Device: Sony PRS T3, Kobo Glo, Kindle Touch, iPad, Samsung SB 2 tablet	iPad2 and iOS7 upgrade - WARNING I have an iPad2, I think 2-3 years old, use a Windows 7 computer, and live in Australia. This evening when I attached my iPad to my computer to check out an ebook with iBooks I got a message that the iOS7 upgrade is available, and asking if I wanted to get it. Not knowing any better I downloaded and installed the iOS7 upgrade. When I next tried to use the iPad attached to my computer I got a message to the effect that the iPad could not work without the latest iTunes, available from www.itunes.com.uk. I could not use my iPad at all. I went to the URL above, downloaded and installed iTunes, and my iPad2 came back to life. I am distinctly unimpressed with Apple: - for not telling me before I upgraded the OS that it would kill my iPad unless I installed the latest iTunes - for putting out software which is too dumb to check that it can be installed without damage - for not making the latest iTunes available from the US, where I get all my upgrades from. Only time will tell whether I have problems with upgrades in future. If I'd known beforehand this would happen I would not have installed the OS upgrade. I certainly don't like the new appearance, and was reasonably happy with the performance of the old OS. Edit: I'm sorry, I was so cranky about these events that I posted to the wrong forum. Moderator, could you move this to the Apple forum please? Last edited by AlexBell; 09-20-2013 at 05:30 AM.

09-20-2013, 09:21 AM	#3
holymadness Guru Posts: 722 Karma: 2084955 Join Date: Dec 2010 Device: iPhone	Killed your iPad? Installed with "damage"? Hyperbole, much? New versions of iOS have always required new versions of iTunes to sync. If you don't want to upgrade, don't upgrade. As I understand it you clicked 'yes' when asked if you wanted to upgrade. There is even a Terms of Service agreement that you can read before going through the installation, which contains all the information you claim Apple hid from you. Apple didn't do anything you didn't tell it to do. Last edited by holymadness; 09-20-2013 at 09:24 AM.

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09-20-2013, 08:53 AM	#2
Dr. Drib Grand Sorcerer Posts: 45,442 Karma: 59592133 Join Date: Jan 2007 Location: Peru Device: KINDLE: Oasis 3, Scribe (1st), Matcha; KOBO: Libra 2, Libra Colour	No problem. Now moved. Don (Moderator)

09-20-2013, 11:42 AM	#5
jswinden Nameless Being	First, there were messages I received that stated iTunes 11.1 was required for iOS 7. So I updated iTunes first. Second, your iPad was not destroyed nor rendered inoperable, it merely could not connect and sync with iTunes 11.0. I'm sure your iPad worked just fine other than that.

09-20-2013, 05:13 PM	#6
kyteflyer Wizard Posts: 1,844 Karma: 9547754 Join Date: Jul 2009 Location: Newcastle, Australia Device: iPhone 12 Mini	And you can downgrade it. You'll have to download the 6.1.x version you had, and convince itunes that the ipad is in recovery by putting it into DFU mode, then shift click restore (yes, you will have to restore, it wont update to that, but you can restore apps etc it from your last 6x version before you use it for too long). The following links may be of some help http://www.iclarified.com/tutorials/index.php http://www.iclarified.com/750/where-...are-files-from http://www.iclarified.com/8500/where...are-files-from

09-21-2013, 03:04 AM	#7
AlexBell Wizard Posts: 3,413 Karma: 13369310 Join Date: May 2008 Location: Launceston, Tasmania Device: Sony PRS T3, Kobo Glo, Kindle Touch, iPad, Samsung SB 2 tablet	Thanks for all your feedback.

09-23-2013, 02:14 AM	#9
AlexBell Wizard Posts: 3,413 Karma: 13369310 Join Date: May 2008 Location: Launceston, Tasmania Device: Sony PRS T3, Kobo Glo, Kindle Touch, iPad, Samsung SB 2 tablet	It worked in the sense of being able to use most of the apps after I upgraded the iTunes from the UK, but when I later went to the Apps store it told me that I wasn't recognised in the US store, and had to use the Australian store. The nice man in the local Apple store was able to get me back to the Australian apps store, but it must have taken him ten minutes.

09-23-2013, 04:19 PM	#11
Josieb1 Grand Sorcerer Posts: 5,086 Karma: 18051062 Join Date: Nov 2009 Location: UK Device: Kindle Scribe, Coloursoft, PW SE, Kindle 6, Kobo Libra 2	Thanks for the warning. We have two iPads (2&3) and an iPhone 5. I don't want iTunes 11 and plan to avoid it as long as possible, so I'll avoid downloading iOS 7.