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#661 |
Grand Sorcerer
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Karma: 37197878
Join Date: Nov 2010
Location: USA
Device: Nexus 7 2, Samsung Galaxy Tab A 8" (retired=Sony PRS650, Kobo Mini)
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I've had Amazon credit back to my card when buying DVDs. But for Kindle purchases they've always given me a credit. Well, I say always, but I've only returned two books there due to horrible formatting issues.
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#662 | |
Country girl
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Karma: 1536686
Join Date: Nov 2010
Location: New York
Device: Too many
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#663 | |
Country girl
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Karma: 1536686
Join Date: Nov 2010
Location: New York
Device: Too many
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#664 |
Addict
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Karma: 282315
Join Date: Jan 2013
Location: Canada
Device: Kobo
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It might be because of Kobo's "no return" policy. I completely disagree with the practice of issuing credit instead of a refund, but from Kobo I've returned at least three times and always received credit. Amazon - a few more returns and always refunded the same method of payment.
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#665 | |
Wizard
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Karma: 9211856
Join Date: Jan 2010
Device: kindle Oasis 2018, kindle 4 NT, kindle PW2, iPhone, iPad mini
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Have you tried the Florastor probiotic? It's supposed to be really helpful because it's fungal and the antibiotics won't kill it. I tried it when I was getting over the c. diff the hospital gave me while trying to treat my gall bladder. |
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#666 |
Sith Wannabe
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Karma: 8017430
Join Date: Jun 2011
Location: I'm not sure... it's kind of dark.
Device: Galaxy Note 4, Kobo Aura H2O, Kindle Fire HD, Aluratek Libre
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#667 |
Guru
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Karma: 4344613
Join Date: Feb 2009
Device: Paperwhite, iPad
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This has been my experience with Amazon also. They typically refund in the same way as the original method of payment. Their return policy is very liberal - no questions asked - however, if you abuse the policy and return "a lot" of books (I've heard 30 or so is the limit but don't know for sure), they will cut off your account.
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#668 |
Grand Sorcerer
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Karma: 37197878
Join Date: Nov 2010
Location: USA
Device: Nexus 7 2, Samsung Galaxy Tab A 8" (retired=Sony PRS650, Kobo Mini)
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Hmm, I had puchased my books with a credit card and got back gift card credit at Amazon. I shop enough there that it didn't really matter to me.
I am just happy Kobo is now offereing credit for the messed up books. When they first got bought out they were quoting that all sale are final line and wouldn't even do that. And I shop there enough I don't mind the store credit. I actually prefer that to having to use my credit card since they don't have a cart. I don't like having to track all of the single charges when I go on a book buying spree. |
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#669 | |
Country girl
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Karma: 1536686
Join Date: Nov 2010
Location: New York
Device: Too many
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#670 | |
Country girl
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Karma: 1536686
Join Date: Nov 2010
Location: New York
Device: Too many
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"When you are ready to purchase an eBook, please click the BUY NOW button and you will be taken to the secure checkout page and any Kobo store credit you have in your Kobo account will automatically apply to your purchase. " So since they keep track, I don't mind as much. And why don't they have a cart? ![]() |
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#671 |
Bookaholic
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Karma: 54969924
Join Date: Oct 2007
Location: Minnesota
Device: iPad Mini 4, AuraHD, iPhone XR +
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#672 |
Country girl
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Karma: 1536686
Join Date: Nov 2010
Location: New York
Device: Too many
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Hi AnemicOak. The book I bought could not even be downloaded. I just kept getting an error message. But I would like to think that most companies would issue a return if the circumstance warranted it.
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#673 |
Bookaholic
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Karma: 54969924
Join Date: Oct 2007
Location: Minnesota
Device: iPad Mini 4, AuraHD, iPhone XR +
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Yes, like I said their basic policy (B&N, Sony, Kobo, Diesel, etc.) is no refunds, but they'll all generally make exceptions for certain thing (like not being able to download). It gets trickier to get a refund after you've downloaded, for things such as formatting issues.
Last edited by AnemicOak; 09-17-2013 at 12:11 AM. |
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#674 | |
Treasure Seeker
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Karma: 26026435
Join Date: Mar 2010
Device: Kobo HD Glo, Kindles, Kindle Fires, Andriod Devices
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#675 | |
Treasure Seeker
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Karma: 26026435
Join Date: Mar 2010
Device: Kobo HD Glo, Kindles, Kindle Fires, Andriod Devices
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Quote:
Amazon is different. They refund your books in the way it was purchased. If you paid by credit card then you get refunded to your credit card. I have return a few books some high dollar like close to $20 because Hubby's Professor at the last minute change what book was needed for an assignment. You have 7 days to receive a refund from Amazon but I have gotten Amazon to refund much later but those are always store credit. I don't think you have to worry about refunding books at Amazon unless you abusive it like some people. Like if you were to return alot of books in a short time then they could flag your account but the occasional return Amazon understands. When you return a book during the 7 day period there is small form to fill out on why you are doing so. I wont return a book after I read it to me that's just silly. Now Audible has a different policy. If you didn't like the book then you have up to a year to exchange for another one. I love this because sometimes I get a narrator that is just horrible! |
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