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Old 09-16-2013, 09:57 PM   #661
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I've had Amazon credit back to my card when buying DVDs. But for Kindle purchases they've always given me a credit. Well, I say always, but I've only returned two books there due to horrible formatting issues.
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Old 09-16-2013, 10:17 PM   #662
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I've had Amazon credit back to my card when buying DVDs. But for Kindle purchases they've always given me a credit. Well, I say always, but I've only returned two books there due to horrible formatting issues.
Thanks library addict for the quick reply. I was just waiting for my dryer to ding before I go back to my book. Well two books is a decent random sample in this case so now I can abandon all my conspiracy theories for tonight.
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Old 09-16-2013, 10:25 PM   #663
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At Amazon, if I purchase with a gift card credit then that is how they refund. If I purchase using my credit or debit card then they refund the amount on that. I have specifically ask for a gift card credit and they have provided.
Wow, just saw your post. So what you are saying is that if you use a credit card to purchase a book , which I did with the Kobo book, they, Amazon, refund to your credit card? Well Kobo is giving me Kobo credit. They are not refunding my credit card. Very interesting. Maybe I was unclear to the Kobo agent. Anyway, thank you so much.
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Old 09-16-2013, 10:40 PM   #664
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It might be because of Kobo's "no return" policy. I completely disagree with the practice of issuing credit instead of a refund, but from Kobo I've returned at least three times and always received credit. Amazon - a few more returns and always refunded the same method of payment.
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Old 09-16-2013, 10:43 PM   #665
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Me too I haven't had a decent night sleep since before labor day.
Hubby and I got into last night because I've been so sick. He has never had to take antibiotics in his adult life. He doesn't understand how tired and sick they make you. I'm starting Probiotics tomorrow and drinking electrolytes drinks and eating potassium rich foods.. For some reason it brings my potassium levels too low every time I take a round of them. Last time I had to go in for an IV of liquids. I'm trying to prevent that. I've been too sick to read. Surely he can tell if I am not reading I am not well enough to do other stuff.
Oh, wow, I hope you didn't/don't have to get IV potassium. That is extremely painful!

Have you tried the Florastor probiotic? It's supposed to be really helpful because it's fungal and the antibiotics won't kill it. I tried it when I was getting over the c. diff the hospital gave me while trying to treat my gall bladder.
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Old 09-16-2013, 10:46 PM   #666
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This one is now free on Samhain.

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Samhain's mid-month freebie is from their retro line

A Deeper Dimension by Amanda Carpenter (aka Thea Harrison)
Kindle | Nook | Samhain should go free soon
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Old 09-16-2013, 10:50 PM   #667
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Originally Posted by KyBunnies View Post
At Amazon, if I purchase with a gift card credit then that is how they refund. If I purchase using my credit or debit card then they refund the amount on that. I have specifically ask for a gift card credit and they have provided.
This has been my experience with Amazon also. They typically refund in the same way as the original method of payment. Their return policy is very liberal - no questions asked - however, if you abuse the policy and return "a lot" of books (I've heard 30 or so is the limit but don't know for sure), they will cut off your account.
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Old 09-16-2013, 11:08 PM   #668
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Hmm, I had puchased my books with a credit card and got back gift card credit at Amazon. I shop enough there that it didn't really matter to me.

I am just happy Kobo is now offereing credit for the messed up books. When they first got bought out they were quoting that all sale are final line and wouldn't even do that. And I shop there enough I don't mind the store credit. I actually prefer that to having to use my credit card since they don't have a cart. I don't like having to track all of the single charges when I go on a book buying spree.
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Old 09-16-2013, 11:29 PM   #669
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Quote:
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It might be because of Kobo's "no return" policy. I completely disagree with the practice of issuing credit instead of a refund, but from Kobo I've returned at least three times and always received credit. Amazon - a few more returns and always refunded the same method of payment.
I never knew about Kobo's "no return" policy. This is the first book I have ever had a dispute about except for a freebie that I couldn't download last year. Thank you NixLapi for sharing your experience too.
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Old 09-16-2013, 11:39 PM   #670
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Hmm, I had puchased my books with a credit card and got back gift card credit at Amazon. I shop enough there that it didn't really matter to me.

I am just happy Kobo is now offereing credit for the messed up books. When they first got bought out they were quoting that all sale are final line and wouldn't even do that. And I shop there enough I don't mind the store credit. I actually prefer that to having to use my credit card since they don't have a cart. I don't like having to track all of the single charges when I go on a book buying spree.
I don't object to the store credit as long as I don't have to keep track of it. The rest of Kobo's email said:

"When you are ready to purchase an eBook, please click the BUY NOW button and you will be taken to the secure checkout page and any Kobo store credit you have in your Kobo account will automatically apply to your purchase. "

So since they keep track, I don't mind as much. And why don't they have a cart? Thank you Library Addict .
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Old 09-16-2013, 11:40 PM   #671
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I never knew about Kobo's "no return" policy.
That's the basic policy for everywhere but Amazon. Most will make exceptions to their no returns rule depending on circumstance.
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Old 09-17-2013, 12:03 AM   #672
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That's the basic policy for everywhere but Amazon. Most will make exceptions to their no returns rule depending on circumstance.
Hi AnemicOak. The book I bought could not even be downloaded. I just kept getting an error message. But I would like to think that most companies would issue a return if the circumstance warranted it.
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Old 09-17-2013, 12:08 AM   #673
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Hi AnemicOak. The book I bought could not even be downloaded. I just kept getting an error message. But I would like to think that most companies would issue a return if the circumstance warranted it.
Yes, like I said their basic policy (B&N, Sony, Kobo, Diesel, etc.) is no refunds, but they'll all generally make exceptions for certain thing (like not being able to download). It gets trickier to get a refund after you've downloaded, for things such as formatting issues.

Last edited by AnemicOak; 09-17-2013 at 12:11 AM.
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Old 09-17-2013, 12:16 AM   #674
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I haven't read any Covet titles yet. I got this one too, I hope it turns out to be good (better than the "meh" ones you've had!). RTBookreviews (here) gave it 4-stars and says "An easy read perfect for a lazy afternoon. Fans of Kerrelyn Sparks or Molly Harper will enjoy this lighthearted romp." So we'll see!
Well if they compare it to Molly Harper I will have big expectations because her books are awesome!
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Old 09-17-2013, 12:26 AM   #675
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I bought True Shot by Joyce Lamb at Kobo during the fabulous code sale. I tried to download it yesterday and couldn't . I called Kobo and they too could not download it.
Their email said:

"This is a follow up email regarding your call today. You called stating that you were unable to download the book "True Shot" by Joyce Lamb to your Sony eReader because you were getting a very long error message. The book was tested and I confirmed that I was getting the same error message that you were.

We will provide you with a Kobo store credit"

What I want to know is since I bought it with my money, why isnt my money being returned to me? They really were very nice and I don't mean to be knit picking even though I obviously am. I was just wondering if this was the policy with Amazon and Barnes and Noble. Thanks to the Code Fairy I am only talking about $2.80 but it could have been a $10 book.
Now I am going to bury myself in one of the other wonderful books I bought and maybe someone knows whether this is the same policy at Amazon.
Kobo has always had a no returns policy but they do give store credit if you can't download the book or the book is defective.


Amazon is different. They refund your books in the way it was purchased. If you paid by credit card then you get refunded to your credit card. I have return a few books some high dollar like close to $20 because Hubby's Professor at the last minute change what book was needed for an assignment. You have 7 days to receive a refund from Amazon but I have gotten Amazon to refund much later but those are always store credit.

I don't think you have to worry about refunding books at Amazon unless you abusive it like some people. Like if you were to return alot of books in a short time then they could flag your account but the occasional return Amazon understands. When you return a book during the 7 day period there is small form to fill out on why you are doing so. I wont return a book after I read it to me that's just silly.

Now Audible has a different policy. If you didn't like the book then you have up to a year to exchange for another one. I love this because sometimes I get a narrator that is just horrible!
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