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Old 09-15-2013, 12:11 AM   #3481
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Quote:
Originally Posted by witchkitten View Post
Blackberry isn't supported for this book, which supports my theory that checking for the absence or presence of Blackberry devices under supported devices will tell you whether or not the book is available in the Adobe Epub format. Of course, you wouldn't know this unless you already made this mistake and happened to notice the lack of support for Blackberry devices on the kepub book. This method probably doesn't apply to PDF files either because I assume they'll work on Blackberries.
Thank you - I noticed this after you brought it to my attention.

How curious, eh!! And I've got both a BB phone and Playbook
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Old 09-15-2013, 01:30 AM   #3482
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Originally Posted by taming View Post
Also to be clear : this should never happen, but it is very rare. If it were a common problem the Kobo board and this thread would be filled with example after example. We're not exactly quiet when stuff like this happens.
I've had it happen to me twice. One was on me for not noticing it was a PDF (before the new-look site), and the other I wound up getting a refund on. I didn't mention 'em here (until now) because I was able to get Kobo to resolve the latter problem.
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Old 09-15-2013, 01:38 AM   #3483
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I didn't mention 'em here (until now) because I was able to get Kobo to resolve the latter problem.
I had one yesterday, wasn't going to bother to mention it, as Kobo did give me a store credit; I was made to feel that it was my inattention that led to the problem, though, as the following cut and paste from the live chat shows:

When you scroll down to the bottom of the book's page it should instruct you if it can be used on the desktop or Adobe Digital Editions.
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Old 09-15-2013, 01:41 AM   #3484
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Quote:
Originally Posted by Lynx-lynx View Post
To be clear here is the name and author of the O'Reilly published ebook that I purchased this morning that does not have the format divulged either before or after purchase:

The Modern Web
By Gasston, Peter
I changed my country to Mexico which still uses the old website and there is no mention of download options for this title. First time I noticed it. Thanks for bringing this to our attention.
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Old 09-15-2013, 01:58 AM   #3485
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Quote:
Originally Posted by MobileJanie View Post
I had one yesterday, wasn't going to bother to mention it, as Kobo did give me a store credit; I was made to feel that it was my inattention that led to the problem, though, as the following cut and paste from the live chat shows:

When you scroll down to the bottom of the book's page it should instruct you if it can be used on the desktop or Adobe Digital Editions.
That's a curious statement by the Kobo rep, because the ebook I purchased shows

Read This On

DESKTOP
eREADERS
ANDROID
IOS
TABLETS

and it's only available format is kepub.

All a bit too confusing for me
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Old 09-15-2013, 02:09 AM   #3486
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Originally Posted by Lynx-lynx View Post
All a bit too confusing for me
I'm glad I'm not the only one. I found it particularly interesting because I was told the book I wanted was an interactive book, which usually means lots of drawings or children's content according to the rep. Rumpole and the Penge Bungalow Murders by John Mortimer, published by Penguin.
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Old 09-15-2013, 02:12 AM   #3487
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The customer service rep I spoke to yesterday also insisted I should be able to tell whether or not the book was available as an Adobe Epub file too. It was a very frustrating back and forth between us. The rep finally told me she would email instructions on how to tell which formats were available but I never received that.
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Old 09-15-2013, 02:55 AM   #3488
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Originally Posted by melmac View Post
This codes dangerous! I've already purchased 5 ad still have a long wishlist to look through
I agree with you. I have done the same thing as you and my wishlist still have some expensive books on it.
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Old 09-15-2013, 03:11 AM   #3489
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I took advantage of being able to use that multi-use 50% coupon on Simon & Schuster books to get some Star Trek SCE omnibuses (omnibi ?) I did have to take a 'vacation' to England for the two that were $20 & $23 for some reason I'm holding off on 3 priced in the $11-$14+ range in hopes of getting a few nice 60-75% coupons next contest (a gal can dream can't she? ) I do feel sorta guilty taking that 'vacation' though.
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Old 09-15-2013, 03:12 AM   #3490
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Quote:
Originally Posted by witchkitten View Post
The customer service rep I spoke to yesterday also insisted I should be able to tell whether or not the book was available as an Adobe Epub file too. It was a very frustrating back and forth between us.
Sounds like nobody bothered to tell that rep about the new site design.
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Old 09-15-2013, 03:34 AM   #3491
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Originally Posted by MarciaCat View Post
I took advantage of being able to use that multi-use 50% coupon on Simon & Schuster books to get some Star Trek SCE omnibuses (omnibi ?) I did have to take a 'vacation' to England for the two that were $23 for some reason I'm holding off on 3 or 4 priced in the $11-$12 range in hopes of getting a couple nice 60-75% coupons next contest (a gal can dream can't she? ) I do feel sorta guilty taking that 'vacation' though.
I just did a quick search, finding most of the 13 SCE omnibi, and it really is a frustrating hunt. A straight series search often mixes solo novellas in with omnibi, and I even saw one omnibus listed twice...with different prices! (Just in case you're still hunting, this link should be useful.)

Those prices really are insane, though. It seems that later volumes never made it to MMPB, but I think the latest of those dates from at least five years ago. (EDIT: Nope, the last one was 2010...so only three years ago - and I don't see it on Kobo's list!) Time for a markdown!
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Old 09-15-2013, 03:42 AM   #3492
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Originally Posted by Lynx-lynx View Post
Okay, this 50% off special has just turned way off for me on the first purchase!!

Great, I thought - an O'Reilly book at 50% off - yep I bought it.

But - Kobo has recently changed it's Aus site to the 'new' look Kobo website and I didn't realise that I was buying a kepub ebook.

I didn't get a choice - and nor do you know it's format even after purchase!!!

Yep, it can only be viewed on the Kobo desktop or on a device - NO epub version offered.

Yucko

So - beware, or caveat emptor as they say in the classics!!

Cough.... Comments at Apprentice Alf's blog.

[EDIT: I see that this has already been covered.]
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Old 09-15-2013, 04:46 AM   #3493
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The only way I've been able to tell if the book is drm-free or adobe epub is by clicking on the Save Preview button and this will add the book to your library. Go to Your library and there you'll see if the ebook is epub or adobe drm epub.

I did this through my PC, so I don't know how this works on the other Kobo applications.
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Old 09-15-2013, 05:10 AM   #3494
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Originally Posted by Amy_k View Post
The only way I've been able to tell if the book is drm-free or adobe epub is by clicking on the Save Preview button and this will add the book to your library. Go to Your library and there you'll see if the ebook is epub or adobe drm epub.

I did this through my PC, so I don't know how this works on the other Kobo applications.
Thank you for that tip. I hadn't been able to figure out how to do it, and was looking forward to not buying more books from Kobo until I could see the format I was buying.
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Old 09-15-2013, 05:26 AM   #3495
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Originally Posted by Amy_k View Post
The only way I've been able to tell if the book is drm-free or adobe epub is by clicking on the Save Preview button and this will add the book to your library. Go to Your library and there you'll see if the ebook is epub or adobe drm epub.

I did this through my PC, so I don't know how this works on the other Kobo applications.
Thanks, it seems like that's the way forward for me too ....
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