Fed up with the bugs!

jackastor · 09-08-2013, 05:28 PM

Guys Just wondering who are actually fed up with what seems to be an ongoing theme with Kobo's Programmers who seem to be really good at featuring bugs rather then the new Features in the release of firmware.

Don't hold back let it rip lets see how people are really feeling.

regards
JAck

Ripplinger · 09-08-2013, 05:44 PM

Fed up here too. I was staying with 2.5.1 because of bugs and changes, and recently went back to 2.4.0 which solved the major problem with sending books through Calibre to the reader for me. I may never update the firmware again.

And it's really a shame, the hardware on the Glo is absolutely superb. They just need to get their act together for the software now. If they do the firmware right the first time, they don't need to keep changing it every month or two.

taming · 09-08-2013, 06:11 PM

Jack, you bought a Glo then later, after a great deal of experience with it and with Kobo, you bought an Aura. I'd be curious to know why you haven't changed to another device manufacturer.

I would choose a fourth alternative, something like "I'm not fed up, but I really wish the FW was less buggy".

Ripplinger · 09-08-2013, 06:44 PM

I can understand still buying another one. With the different size, you would hope Kobo would have learned from mistakes on the previous readers and get the software right on the AuraHD. I was semi-tempted to try the new 6" Aura when it's available thinking it has to be an improvement on the bugs that the Glo has. But then I realized it probably would have the newest look to the firmware, which I really dislike (someone else on the forums said it right when he said it looked like a kid was trying to play with blocks and failed miserably). And being so new, I wouldn't have older firmware to downgrade to like I did with the Glo, so I'm avoiding the new Aura.

6charlong · 09-08-2013, 06:55 PM

I probably shouldn't post on this topic since I've only had one Kobo and that for just 4 months, but frankly, I haven't found any bugs. My Aura HD has quirks but every one of the 11 eReaders I've owned has had quirks or problems of one kind or another.

BTW paper books do too: the type face is too small or just ugly, the line spacing is too narrow, the paper is to stiff or there are coffee stains on it or the pages are crinkled because it rained on the way home... Yes, some of these can be traced to user errors. Same thing.

I even like Kobo Customer Service.

booklover6 · 09-08-2013, 07:13 PM

Bugs? What bugs?

jackastor · 09-08-2013, 07:34 PM

Quote:

Originally Posted by 6charlong

I probably shouldn't post on this topic since I've only had one Kobo and that for just 4 months, but frankly, I haven't found any bugs. My Aura HD has quirks but every one of the 11 eReaders I've owned has had quirks or problems of one kind or another.

BTW paper books do too: the type face is too small or just ugly, the line spacing is too narrow, the paper is to stiff or there are coffee stains on it or the pages are crinkled because it rained on the way home... Yes, some of these can be traced to user errors. Same thing.

I even like Kobo Customer Service.

Except for the fact that kobo introduces newer bugs for everyone they fix

jackastor · 09-08-2013, 07:38 PM

Quote:

Originally Posted by taming

Jack, you bought a Glo then later, after a great deal of experience with it and with Kobo, you bought an Aura. I'd be curious to know why you haven't changed to another device manufacturer.

I would choose a fourth alternative, something like "I'm not fed up, but I really wish the FW was less buggy".

Because. First its Canadian. Second they make the best hardware hands down IMHO

Regards

Jack

sysKin · 09-08-2013, 08:43 PM

No opinion, because while I certainly would prefer no bugs, I don't think they're a particular problem as such. There's a couple of long-standing difficult ones and there's a couple minor ones, introduced with each release, but overall it's relatively good.

If I asked for improvement it would be in UI development department (seems to be done by programmers which is always a bad idea), and performance.

Quote:

Originally Posted by jackastor

Kobo's Programmers

Given how slow things go, I'd suspect that's actually one or two people (or more but not doing firmware full time).

Danger · 09-08-2013, 08:57 PM

Quote:

Originally Posted by taming

...fourth alternative..."I'm not fed up, but I really wish the FW was less buggy".

Get's my vote. Now that I have my Glo on the patch with seems to now eliminate the large paragraph bug and gives me a smaller footer I'm pretty happy with my Glo.

jackastor · 09-08-2013, 09:30 PM

Quote:

Originally Posted by Danger

Get's my vote. Now that I have my Glo on the patch with seems to now eliminate the large paragraph bug and gives me a smaller footer I'm pretty happy with my Glo.

Bastardization of the firmware to fix a problem is proof of major issues that need to be addressed still

Regards

Jack

speakingtohe · 09-08-2013, 09:51 PM

I've sworn of buying anything from Kobo, but still tempted by the new flush surface. My Aura HD looks more like a picture frame than anything ereadery.

Perhaps if I can talk some poor hapless soul into paying $100 for my Aura HD I might weasel out and get the new Aura. Most likely I will demand a new $100 bill and keep it close by and fondle it instead

Helen

Suzanna · 09-08-2013, 10:08 PM

I've been with Kobo since the beginning and I'm not fed up at all. Our four-member family all have Kobos, one of my sisters has been with Kobo since the beginning as well, and my other sister switched from Sony to the Aura HD and loves it.

jackastor · 09-08-2013, 10:15 PM

Quote:

Originally Posted by Suzanna

I've been with Kobo since the beginning and I'm not fed up at all. Our four-member family all have Kobos, one of my sisters has been with Kobo since the beginning as well, and my other sister switched from Sony to the Aura HD and loves it.

The hardware is impeccable. The display and reading ease is the best in class IMHO.

They just need to get their heads out of the sand and fix the firmware not fix and break it all at the same time.

regards

Jack

Rizla · 09-08-2013, 10:24 PM

Quote:

Originally Posted by jackastor

Because. First its Canadian. Second they make the best hardware hands down IMHO

Regards

Jack

Kobo is Japanese. I don't agree with the second part either

View Poll Results: Fed up with the bugs not fed up!
Fed up with the bugs!	30	32.97%
Neutral no opinion or no comment	21	23.08%
Not fed up it works great for all things!	40	43.96%
Voters: 91. You may not vote on this poll

09-08-2013, 05:28 PM	#1
jackastor Wizard Posts: 1,847 Karma: 3212428 Join Date: Jun 2011 Device: iphone stanza, kobo touch,ASUS TF300,KOBO GLO, Kobo Aura HD, Kobo Mini	Fed up with the bugs! Guys Just wondering who are actually fed up with what seems to be an ongoing theme with Kobo's Programmers who seem to be really good at featuring bugs rather then the new Features in the release of firmware. Don't hold back let it rip lets see how people are really feeling. regards JAck

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09-08-2013, 05:44 PM	#2
Ripplinger 350 Hoarder Posts: 3,587 Karma: 8281267 Join Date: Dec 2010 Location: Midwest USA Device: Sony PRS-350, Kobo Glo & Glo HD, PW2	Fed up here too. I was staying with 2.5.1 because of bugs and changes, and recently went back to 2.4.0 which solved the major problem with sending books through Calibre to the reader for me. I may never update the firmware again. And it's really a shame, the hardware on the Glo is absolutely superb. They just need to get their act together for the software now. If they do the firmware right the first time, they don't need to keep changing it every month or two.

09-08-2013, 06:11 PM	#3
taming Trying for calm & polite Posts: 4,012 Karma: 9455193 Join Date: May 2010 Location: Mostly in Canada Device: kobo original, WiFI, Touch, Glo, and Aura	Jack, you bought a Glo then later, after a great deal of experience with it and with Kobo, you bought an Aura. I'd be curious to know why you haven't changed to another device manufacturer. I would choose a fourth alternative, something like "I'm not fed up, but I really wish the FW was less buggy".

09-08-2013, 06:44 PM	#4
Ripplinger 350 Hoarder Posts: 3,587 Karma: 8281267 Join Date: Dec 2010 Location: Midwest USA Device: Sony PRS-350, Kobo Glo & Glo HD, PW2	I can understand still buying another one. With the different size, you would hope Kobo would have learned from mistakes on the previous readers and get the software right on the AuraHD. I was semi-tempted to try the new 6" Aura when it's available thinking it has to be an improvement on the bugs that the Glo has. But then I realized it probably would have the newest look to the firmware, which I really dislike (someone else on the forums said it right when he said it looked like a kid was trying to play with blocks and failed miserably). And being so new, I wouldn't have older firmware to downgrade to like I did with the Glo, so I'm avoiding the new Aura.

09-08-2013, 06:55 PM	#5
6charlong friendly lurker Posts: 896 Karma: 2436026 Join Date: Apr 2007 Location: US Device: Kindle, nook, Apple and Kobo	I probably shouldn't post on this topic since I've only had one Kobo and that for just 4 months, but frankly, I haven't found any bugs. My Aura HD has quirks but every one of the 11 eReaders I've owned has had quirks or problems of one kind or another. BTW paper books do too: the type face is too small or just ugly, the line spacing is too narrow, the paper is to stiff or there are coffee stains on it or the pages are crinkled because it rained on the way home... Yes, some of these can be traced to user errors. Same thing. I even like Kobo Customer Service.

09-08-2013, 07:13 PM	#6
booklover6 Grand Sorcerer Posts: 6,545 Karma: 14008730 Join Date: May 2008 Location: PA (USA) Device: Kobo Clara, 2E, Libre 1, PW4, PW5, 2022 Kindle, Kobo Libre Colour	Bugs? What bugs?

09-08-2013, 09:51 PM	#12
speakingtohe Wizard Posts: 4,812 Karma: 26912940 Join Date: Apr 2010 Device: sony PRS-T1 and T3, Kobo Mini and Aura HD, Tablet	I've sworn of buying anything from Kobo, but still tempted by the new flush surface. My Aura HD looks more like a picture frame than anything ereadery. Perhaps if I can talk some poor hapless soul into paying $100 for my Aura HD I might weasel out and get the new Aura. Most likely I will demand a new $100 bill and keep it close by and fondle it instead Helen

09-08-2013, 10:08 PM	#13
Suzanna Living in the past Posts: 432 Karma: 6011289 Join Date: Sep 2010 Location: Toronto Device: Kobo Aura HD, Kobo Arc	I've been with Kobo since the beginning and I'm not fed up at all. Our four-member family all have Kobos, one of my sisters has been with Kobo since the beginning as well, and my other sister switched from Sony to the Aura HD and loves it.