Kobo cloud question

Solicitous · 09-07-2013, 06:15 AM

I use the android app as well as the mini, and through my playing around tonight I was removing books from my tablet. You can remove from device or cloud. Now I selected cloud thinking it would be like deleting the book on the website and sitting in the trash (with the option to log on and undelete later), but to my dismay it is all gone.

The book is in my purchase history but not my trash list. How does one go about getting a deleted book again? I don't care for this particular book but am concerned with the android app the buttons to remove from device are right next to each other with no delete confirmation - so one could accidently delete from the cloud.

GeoffR · 09-07-2013, 06:35 AM

I'm not sure how the android app works (my Glo doesn't have a remove from cloud option), but if you log onto the Kobo website and can find the book in the "PURCHASED" list under "MY LIBRARY", you can bookmark it to get it back.

But it is possible to delete it from the "PURCHASED" list too, and if that is what the app means by remove from cloud, and it is not in "TRASH", then I think you will need to email Kobo help to get it back.

Solicitous · 09-07-2013, 06:46 AM

You are a star, thank you. Ticking the book and selecting bookmark worked and added back to my library. Thanks again.

09-07-2013, 06:15 AM	#1
Solicitous Wizard Posts: 1,434 Karma: 1525776 Join Date: Aug 2009 Location: TAS, Australia Device: Astak Pocket Pro (Black), 2 x Kindle WiFi (Graphite), iPod Touch 4G	Kobo cloud question I use the android app as well as the mini, and through my playing around tonight I was removing books from my tablet. You can remove from device or cloud. Now I selected cloud thinking it would be like deleting the book on the website and sitting in the trash (with the option to log on and undelete later), but to my dismay it is all gone. The book is in my purchase history but not my trash list. How does one go about getting a deleted book again? I don't care for this particular book but am concerned with the android app the buttons to remove from device are right next to each other with no delete confirmation - so one could accidently delete from the cloud.

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
Glo Kobo Glo cloud sync of bookmarks, read status, highligts and notes?	flips01	Kobo Reader	4	11-24-2012 07:31 AM
Privacy: Are my book titles being uploaded to the Kobo cloud?	TonyToews	Kobo Tablets	18	11-28-2011 04:18 PM
The kobo cloud for dummies	kiwipippa	Kobo Reader	1	11-27-2011 07:51 AM
Privacy: Are my book titles being uploaded to the Kobo cloud?	TonyToews	Kobo Reader	2	11-26-2011 08:28 PM
Amazon Announces Cloud Player and Cloud Drive	kjk	News	152	04-20-2011 06:28 AM

09-07-2013, 06:35 AM	#2
GeoffR Wizard Posts: 3,821 Karma: 19162882 Join Date: Nov 2012 Location: Te Riu-a-Māui Device: Kobo Glo	I'm not sure how the android app works (my Glo doesn't have a remove from cloud option), but if you log onto the Kobo website and can find the book in the "PURCHASED" list under "MY LIBRARY", you can bookmark it to get it back. But it is possible to delete it from the "PURCHASED" list too, and if that is what the app means by remove from cloud, and it is not in "TRASH", then I think you will need to email Kobo help to get it back.

09-07-2013, 06:46 AM	#3
Solicitous Wizard Posts: 1,434 Karma: 1525776 Join Date: Aug 2009 Location: TAS, Australia Device: Astak Pocket Pro (Black), 2 x Kindle WiFi (Graphite), iPod Touch 4G	You are a star, thank you. Ticking the book and selecting bookmark worked and added back to my library. Thanks again.