|07-30-2013, 03:24 AM||#1|
Join Date: Jul 2013
Device: Kobo aura
Is my kindle dead?
Part of the screen did not load and has remained like this ever since. Is there any way of resetting this condition? Or is my kindle really dead?
Last edited by Alexander Turcic; 07-30-2013 at 06:05 AM. Reason: added oversized image as attachment
|07-30-2013, 08:45 AM||#2|
Join Date: Oct 2009
Location: Hull, UK
Device: Kindle PW, Kindle Keyboard, Kobo Touch, Sony PRS-505, 600 & Librié
It is most definitely, completely and irrevocably dead.
This is symptomatic of a cracked screen substrate. The only fix is to replace the screen.
|07-30-2013, 09:10 AM||#3|
Join Date: Nov 2006
Device: Kindle Voyage, iPad Pro, iPad Air 2, iPhone 6
Absolutely. You've fractured the thin layer of glass (the screen substrate) that's below the outer plastic screen. Probably by applying a bending or twisting force to the screen. It's broken. This is not covered by warranty, but if you contact Kindle CS they will almost certainly offer you at least a discount off a replacement.
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