Glo Updating annotations

[tkavan]

I should know this but I don't. What is happening when I have the Glo connected to the Kobo Desktop and the message says "Updating annotations"?

This used to go quickly before I updated to the new firmware, but now it's been going for 55 minutes. The little Sync icon keeps spinning, but I don't know what else is happening. I don't annotate my books, so what could it be updating? OK, it could be checking the Finished/Reading % status of the books, but I have fewer than 200 books so this shouldn't take that long. Is this length of time normal?

Thanks for any help. It's now been over an hour.

[filmo]

I have 4 Keypub and 4 epubs on my Kobo touch and the progress bar doesn't move when I connect to Kobo desktop software. Doesn't really matter as no update has shown up. Wifi sync still happens at normal relative fast rate. When I reset to factory state it updates and syncs same old rate without up dating to latest firmware. Last week I was watching paint dry which is faster than getting update to 2.6.1. I could paint my house before getting latest firmware update.

[DNSB]

Originally Posted by tkavan

I should know this but I don't. What is happening when I have the Glo connected to the Kobo Desktop and the message says "Updating annotations"?

This used to go quickly before I updated to the new firmware, but now it's been going for 55 minutes. The little Sync icon keeps spinning, but I don't know what else is happening. I don't annotate my books, so what could it be updating? OK, it could be checking the Finished/Reading % status of the books, but I have fewer than 200 books so this shouldn't take that long. Is this length of time normal?

Thanks for any help. It's now been over an hour.

I'd suggest downloading the latest version of the Kobo desktop app, uninstalling the current version and ensuring that all related directories are deleted and then installing the new version. I've had several oddities such as my library not showing any of my books though they synced to my ereader while the desktop app was stuck on the recommendation "are you interested" screen. My personal feeling is that Kobo should take a lesson from other bits of software such as Wireshark and VLC that uninstall the older version before installing the new version.

Regards,
David

[tkavan]

Originally Posted by DNSB

I'd suggest downloading the latest version of the Kobo desktop app, uninstalling the current version and ensuring that all related directories are deleted and then installing the new version. I've had several oddities such as my library not showing any of my books though they synced to my ereader while the desktop app was stuck on the recommendation "are you interested" screen. My personal feeling is that Kobo should take a lesson from other bits of software such as Wireshark and VLC that uninstall the older version before installing the new version.

Regards,
David

I did what you said and it worked, David. Thanks.
Kobo does seem to have a rather lackadaisical attitude with regards to its software.
Regards,
Tom

[DNSB]

Originally Posted by tkavan

I did what you said and it worked, David. Thanks.
Kobo does seem to have a rather lackadaisical attitude with regards to its software.

I really do dislike that a lot of the time the two pieces of advice that work are:

1. factory reset your Kobo ereader

2. completely remove the desktop application and then reinstall it.

It is just too reminiscent of all the time I tell the computer users to just reboot the computer and see if it works. A complex solution where you understand what is causing the problem is, esthetically, so much more satisfactory.

Regards,
David

[taming]

Originally Posted by DNSB

It is just too reminiscent of all the time I tell the computer users to just reboot the computer and see if it works. A complex solution where you understand what is causing the problem is, esthetically, so much more satisfactory.

LOL, David. Years back, I worked (very, very briefly) for a computer store where the only thing the tech folks were supposed to do, in most cases, was replace the mother board or reformat the hard drive. Apparently it was cheaper for them to do that than it was to actually troubleshoot and fix problems--especially when the computers were under warranty and whatever they did would be done at no charge. It wasn't a good fit for me.