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Old 06-11-2013, 12:18 PM   #16
DNSB
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The power button is a soft button so before returning it, you might also want to do a factory restore. Doing so has solved quite a few odd problems where the working code has been corrupted.

Good luck!
David
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Old 06-11-2013, 12:59 PM   #17
solwisesteve
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Well I've tried the sleep box ticked or not and it still doesn't help.

So next is a reset to defaults.... I was putting that off until the last thing to try (because of the settings I've input) but it looks like it's time to try it.

Will let you know :-)
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Old 06-12-2013, 03:42 AM   #18
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Just thought I'd post an update - good news :-)

Tried the basic reset via the power button and no joy. Then the reset hole on the bottom - no joy. Now done a full factory reset to defaults (via settings screen) and it's fixed it!!

Interesting that the first thing it did when it started up first time was do a couple of updates (even though these were done when I first got it). I now have more options... maybe the updates didn't work 100% first time.

Also now I have proper sleep or power off modes!!

It's fixed :-)

Thanks for the help.

Steve
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Old 06-12-2013, 08:18 AM   #19
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The factory reset restores the device to the firmware level it had when it left the factory, so yes, it would have to redo the upgrades.
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Old 06-12-2013, 08:27 AM   #20
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Right. Gotcha :-)
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Old 06-12-2013, 04:51 PM   #21
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Quote:
Originally Posted by solwisesteve View Post
Just thought I'd post an update - good news :-)
Good to hear that it's fixed. Happy reading!

David
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