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Old 04-30-2013, 05:24 PM   #181
drew2720
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received mine today too.... just happened to have my brother visiting so he signed for it...charging now! A happy ending to a very long ordeal. Also received emails from customer service asking 'how they did'. Hmmmm....I think I will wait on that awhile or maybe I will just keep them guessing..lol
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Old 04-30-2013, 05:55 PM   #182
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Quote:
Originally Posted by Nil Einne View Post
Thanks all. I didn't ask earlier but can anyone who received one particularly via FedEx confirm the weight of the whole package? The 2 lbs FedEx quotes seems a little high considering the Kobo only weighs 240g/~8.5 ounces, I didn't expect the extra packaging to weight so much it ends up being 2 lbs. But FedEx probably wouldn't care about weight to that level of accuracy, perhaps it just means it's slightly more then 1 lbs or could be it's not even that.

Cheers and thanks again.
I didn't weigh my package - but the outer box is very heavy cardboard, and it was stuffed with a ton of shrink wrap - so the packaging may have put it over 1 pound - which FedEx would charge as a 2 pound shipment.
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Old 04-30-2013, 06:41 PM   #183
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Whoopsy!
Last edited by david_e; 04-30-2013 at 06:43 PM. Reason: Misread.
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Old 04-30-2013, 07:10 PM   #184
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Got mine today. The 2 lbs is also including the sleepcover and packaging.
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Old 04-30-2013, 07:21 PM   #185
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The box says 0.9 KG which is 1.98 lbs. Mine also includes the reader and smart cover.
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Old 05-01-2013, 06:31 AM   #186
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I made a spreadsheet of the delivery times of everyone in this thread best I could. It looks like times are improving.

https://docs.google.com/spreadsheet/...0cVgybVE#gid=0
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Old 05-01-2013, 07:21 AM   #187
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It looks like times are improving.
Unfortunately, not really, in my case. Ordered on the 22nd, and after three live chats (two of which got escalated), finally received the invoice email yesterday. I have no idea when it will ship, and it's already been 9 days. My order is for an onyx reader and sleepcover.
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Old 05-01-2013, 09:42 AM   #188
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Ordered on the 25th (Espresso, no case) and received my invoice yesterday. Alas, still no tracking number.
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Old 05-01-2013, 12:44 PM   #189
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Sorry to ask a dumb question, but here it goes...

For those in the US, if your Aura HD was shipped by USPS, did you have to sign for the package?

I'm not home a lot and if signature is required, I'll have to make arrangements.

Thanks in advance.
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Old 05-01-2013, 01:09 PM   #190
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Quote:
Originally Posted by ilovejedd View Post
Ordered on the 25th (Espresso, no case) and received my invoice yesterday. Alas, still no tracking number.
Exact same for me, except the 26th. I'm a bit worried the espresso may delay it even more, since that one sounds like it's a little harder to come by. Crazy that you can't check your order online in 2013.

Hopefully anyone who ordered later (ie not pre-release) will post how long it takes until they get tracking info. I need some kind of timeframe to set my expectations by!
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Old 05-01-2013, 01:20 PM   #191
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Originally Posted by mycurlylocks View Post
Sorry to ask a dumb question, but here it goes...

For those in the US, if your Aura HD was shipped by USPS, did you have to sign for the package?

I'm not home a lot and if signature is required, I'll have to make arrangements.

Thanks in advance.
Mine was shipped to my office via Canada Post and USPS. No one had to sign for it, the mailman just left it with the rest of the mail.
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Old 05-01-2013, 01:55 PM   #192
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Thank you very much, AnemicOak. I really needed to know as I will be away from home for a couple of weeks.
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Old 05-01-2013, 01:55 PM   #193
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Quote:
Originally Posted by mycurlylocks View Post
Sorry to ask a dumb question, but here it goes...

For those in the US, if your Aura HD was shipped by USPS, did you have to sign for the package?

I'm not home a lot and if signature is required, I'll have to make arrangements.

Thanks in advance.
No, I wasn't required to sign for it.
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Old 05-01-2013, 02:52 PM   #194
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Quote:
Originally Posted by mycurlylocks View Post
Sorry to ask a dumb question, but here it goes...

For those in the US, if your Aura HD was shipped by USPS, did you have to sign for the package?

I'm not home a lot and if signature is required, I'll have to make arrangements.

Thanks in advance.
Mine came from Canada via USPS and was left on my front stoop in plain sight. Thankfully, I had arranged my day to get home right after the post man dropped it off. Didn't like the box sitting there in plain sight for too long.
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Old 05-01-2013, 02:53 PM   #195
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Originally Posted by mycurlylocks View Post
Sorry to ask a dumb question, but here it goes...

For those in the US, if your Aura HD was shipped by USPS, did you have to sign for the package?

I'm not home a lot and if signature is required, I'll have to make arrangements.

Thanks in advance.
Mine came USPS priority and I did not have to sign for it, I live in a gated community and asked our Guard if he had to sign and he said "no". I was surprised.
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